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Eco Palms House - Sapa Retreat

3.0 star property
Mountain hotel in Sa Pa with spa and outdoor pool

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Eco Palms House - Sapa Retreat

Photo gallery for Eco Palms House - Sapa Retreat

Reception hall
Exterior
Garden view
Romantic Bungalow, Mountain View
Lobby

Overview of Eco Palms House - Sapa Retreat

9.4

Exceptional

Property highlights

  • Pool
  • Spa
  • Free parking
  • Airport transfer
  • Free WiFi
  • Restaurant
Map
Lao Chai Village, Sa Pa, Lao Cai, 330000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • BBQ(s)

Room options

View all photos for Deluxe Cottage

Individually decorated, individually furnished, desk, free WiFi

Deluxe Cottage

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Economy Bungalow, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Romantic Bungalow, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Romantic Bungalow, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this area

Getting around

  • Lao Cai Train Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cốn Sủi Ông Há - 7 min drive
  • Little Vietnam Restaurant - 5 min drive
  • Ngoc Lien Restaurant - 8 min drive
  • Tamtam Restuarant - 20 min walk
  • Rừng Chiều - 7 min drive
Map

About this property

Eco Palms House - Sapa Retreat

Eco Palms House - Sapa Retreat offers an airport shuttle (available on request) for VND 5576000 per vehicle one-way. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or facials. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 6:30 AM to 9:30 PM*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ecotours

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads

Room amenities

Home comfort

  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Garden
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee for children: VND 30000 per person, per stay
This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 5576000 per vehicle (one-way. Maximum occupancy 4)
  • Firewood is available for an extra charge of VND 2000000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Temperature checks are available to guests and guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Does Eco Palms House - Sapa Retreat offer free cancellation for a full refund?
Yes, Eco Palms House - Sapa Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eco Palms House - Sapa Retreat?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Eco Palms House - Sapa Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Eco Palms House - Sapa Retreat?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eco Palms House - Sapa Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Eco Palms House - Sapa Retreat?
Yes, an airport shuttle is available from 6:30 AM to 9:30 PM on request. The charge is VND 5576000 per vehicle one-way.
What are the check-in and check-out times at Eco Palms House - Sapa Retreat?
You can check in from 1:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Eco Palms House - Sapa Retreat and nearby?
On-site recreation at Eco Palms House - Sapa Retreat includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Eco Palms House - Sapa Retreat also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Eco Palms House - Sapa Retreat?
Yes, there's an on-site restaurant.
Does Eco Palms House - Sapa Retreat have any outdoor private spaces?
Yes, every room features a balcony and a garden.

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Serenity in Eco Palms House
The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Yiu Kwong Sillie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I cannot say enough good things about this fantastic retreat. After a very long drive in the dark and the rain, we were a little concerned as we kept on the road 15 minutes out of Sapa. Then behind a nondescript door in a plain rock wall, we found a true paradise in the Eco Palms House. One first notices the beautifully landscape grounds with koi ponds, lillies, and waterfalls. We then were met by Nam who took such good care of us during our stay. Our breakfasts were fantastic, our comfortable cottage had an amazing view right at the top of a terraced rice field and we could get on trekking paths into the valley just out the front door. If you prefe The pool is also overlooks the fields and valley below. I think our favorite part of the trip was our invitation to dinner with the owner Hien, where we enjoyed a fantastic hot pot meal of locally sourced meat and produce with some home brewed rice wine and great conversation. Any time I return to the Sa Pa area, I'd happily skip the main town and get to this very special place!
Brian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

ann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Alison, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Well maintained property. Very eco friendly. Food was excellent. The staff were the best we come across in North Vietnam. Very friendly, helpful and accommodating with prompt service. Also helped us with other accommodation nearby as we wanted to stay longer but their last room has just been taken. Very pleased we found it! Recommend.
Glenn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ALICE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing View, Wonderful Host! Will be back again!
Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Jean, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Alexander, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tran, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing view of the valley.
Amazing view of the valley, we missed the golden rice fields due to early havest. I think mid August is the best time for that. Overall, being a part of nature this is a place to be.
Tri, 2-night trip
Verified Hotels.com guest review