Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in La Fortuna, Alajuela (province), Costa Rica
1 room, 2 adults

Hotel Los Lagos Spa & Resort

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free self parking
  • Free WiFi
  • Indoor pool
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007, Costa Rica

Family-friendly hotel with spa, near Arenal Volcano National Park
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free self parking
    • Free WiFi
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Costa Rica may have travel restrictions in place due to COVID-19. Find out more

  • I really enjoy this resort. The breakfast is delicious with a great variety of foods.…Oct. 24, 2020
  • Lush gardens with hot springs varying temperatures backing off to Arenal Volcano. Has…Mar. 28, 2020

Hotel Los Lagos Spa & Resort

from A$108
  • Standard Room, Accessible, Mountain View
  • Superior Room, Mountain View

What’s around Hotel Los Lagos Spa & Resort

Landmarks

  • Arenal Volcano National Park - 15 min walk
  • Kalambu Hot Springs - 18 min walk
  • Arenal Volcano - 22 min walk
  • Ecotermales Fortuna - 13 min walk
  • Arenal Natura Ecological Park - 21 min walk
  • Ecoglide Arenal Park - 28 min walk
  • La Fortuna Waterfall - 4.6 mi / 7.4 km
  • Lake Arenal - 6.9 mi / 11.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 118 min drive
  • La Fortuna (FON-Arenal) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Costa Rica may have travel restrictions in place due to COVID-19.
The front desk is open daily from 6:00 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 11
  • Indoor pool
  • Full-service spa
  • Spa tub
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Nightclub
  • Children's pool
  • Waterslide
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Los Lagos Spa & Resort’s small print

Also known as

  • Hotel Los Lagos Spa Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna
  • Hotel Los Lagos Spa Resort
  • Los Lagos Spa La Fortuna
  • Los Lagos Spa
  • Los Lagos Hotel Spa And Resort
  • Hotel Los Lagos
  • Los Lagos Spa La Fortuna
  • Los Lagos Hotel Spa And Resort
  • Los Lagos Spa & La Fortuna

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Los Lagos Spa & Resort

  • Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?
    Yes, Hotel Los Lagos Spa & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Los Lagos Spa & Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Los Lagos Spa & Resort?
    Yes, there's free self parking.
  • Is there a pool at Hotel Los Lagos Spa & Resort?
    Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Hotel Los Lagos Spa & Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?
    You can check in from 3 PM to 11 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Los Lagos Spa & Resort?
    Yes, Las Palmas offers international cuisine. Nearby restaurants include Restaurante Mi Casa (2.3 mi), La Fortuna Pub (3.3 mi), and Anch’io (3.3 mi).
  • Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.0 From 744 reviews

Exceptional 10.0
Beautiful 2 days!
Henry and Diego were amazing in the restaurant in this trying time.
Dale, us2 night trip with friends
Exceptional 10.0
Very good flora and local fauna. Good hot springs . Very good breakfast which was included. Did not like the fact that the restaurants had very few vegetarian options.
Namitha, us1 night family trip
Exceptional 10.0
Lots to do without leaving the resort. The pools were great.
ca3 night family trip
Very good 8.0
The property was clean and organized. Also lots of garden and nice view
Lindsay, us1 night family trip
Exceptional 10.0
We really enjoyed our stay here. Our view of the volcano was incredible in unit 241. Wow! It was far from the common areas such as the pool and breakfast so we had to drive or take the shuttle, which was fine. We loved the pool area!! Our teenage kids even loved it. All different temperatures of water and the swim up. At was great! Kids loved the slides. The breakfast buffet that was included was wonderful. It was an overall great experience!
us3 night family trip
Exceptional 10.0
This place was amazing and if I ever visit the area again I will definitely choose Hotel Los Lagos. Our rental car broke down upon arrival so that forced us to stay put for a day at the resort. Turned out to be one of the best relaxing days of our trip. We walked the beautiful property, hung out around one of their many pools, and sampled food and drink from their pool bar. The pizza was my favorite but it was all great. Lovely property and the staff is amazing.
us1 night family trip
Exceptional 10.0
Great property clean and quiet. There were plenty of different pools to soak in and even when the day pass folks showed up there was never over-crowding. The food was wonderful and only slightly more expensive than in town.
us8 night family trip
Very good 8.0
The hotel was clean and nice. Plenty to do. Lots of natural spring pools, ranging from 78F to 100F, one of the warmer ones has a nice swim up bar. Our 1 year old loved the cooler warm pool (~96F), and we didnt feel out of place once while there with a young one. The views were pretty amazing, just dont expect to see the caldera, as the top of arenal is shrouded with clouds almost constantly. The one main issue we had was the prices of everything. $4USD Imperials and $12USD sandwiches seem kinda of crazy when you can go to the Super in La Fortuna and buy A 6-pack for about $5USD.
us2 night family trip
Exceptional 10.0
Beautiful grounds and pool/spa areas. Friendly staff and enjoyed starting the morning with the open air breakfast buffet.
us4 night trip with friends
Very good 8.0
Great staff at the hotel. Property was nice, rooms could use a little remodeling, however very spacious and clean.
us4 night trip with friends

Hotel Los Lagos Spa & Resort

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