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Mercer Hotel Downtown, BW Premier Collection

3.5-star hotel in Stratford with restaurant and bar/lounge

From
A$165
  • Mercer Hotel Downtown, BW Premier Collection
  • Restaurant
  • Restaurant
  • Guest Room
  • Guest Room
  • Restaurant
1 / 35Restaurant
8.6.Fabulous.
  • It’s was great

    Dec. 12, 2020

  • It was newly decorated and charming. We would prefer a comfy chair rather than the…

    Nov. 27, 2020

See all 247 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 14 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Limited hour front desk
  • Tour/ticket assistance
  • Free WiFi and free parking

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Stratford
  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Studio Theatre - 4 min walk
  • Tom Patterson Theatre - 6 min walk
  • Stratford Perth Museum - 16 min walk

Check availability

Please enter your dates
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)
  • Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Elevator Access)

Location

  • Heart of Stratford
  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk

What’s around

Landmarks

  • Heart of Stratford
  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Studio Theatre - 4 min walk
  • Tom Patterson Theatre - 6 min walk
  • Stratford Perth Museum - 16 min walk
  • Queens Park - 16 min walk
  • Festival Theatre - 17 min walk
  • Gallery Stratford - 23 min walk
  • Stratford Farmers Market - 27 min walk
  • Stratford Country Club - 29 min walk

Getting around

  • London, ON (YXU-London Intl.) - 49 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • Stratford Station - 14 min walk
  • St. Marys Station - 18 min drive

At a glance

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3 PM-8:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Ontario may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

The front desk is open daily from noon - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Services

  • Front desk (limited hours)
  • Tours/ticket assistance

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Daily housekeeping

Small print

Also known as

  • Mercer Hall Inn Stratford
  • Mercer Hotel Downtown, BW Premier Collection Hotel
  • Mercer Hotel Downtown, BW Premier Collection Stratford
  • Mercer Hotel Downtown, BW Premier Collection Hotel Stratford
  • Mercer Hall Inn
  • Mercer Hall Stratford
  • Mercer Hall
  • Mercer Hall Hotel Stratford
  • Mercer Hall Inn Stratford, Ontario
  • Mercer Hall Inn Restaurant

Optional extras

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for CAD 25.0 per day

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercer Hotel Downtown, BW Premier Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 8:00 PM. Check-out time is 11 AM. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Mercer Hall. Nearby restaurants include Sirkel Foods (3-min walk), Pizza Bistro (4-min walk), and The Red Rabbit (4-min walk).
8.6.Fabulous.
  • 6.0.Good

    Our stay was just ok....

    There was no parking available. We consistently had difficulty locating hotel staff for supplies for our room. The room was overall nice, but needed some repairs and cleaning.

    1 night trip with friends, Oct. 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, comfy bed, nice jacuzzi and tv. Wonderful staff. Room is starting to look a little tired... chipped paint on walls, pleather is peeling off of chairs, carpet in hallways (new carpet) is dreadful. Old carpet was better. New stuff looks like it was swiped from a 1980s horror movie.

    Megan, 1 night trip, Oct. 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Big rooms with tall ceilings. The rooms are clean and in working conditions. The hallways are dated, but add character. The convenience of the bar/pub downstairs is awesome. Sound carries from neighbouring rooms.

    Jack, 1 night romance trip, Oct. 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    sisters getaway at the Mercer

    was a one night stay with family in Stratford- room was cute, clean and in the middle of town. Staff at hotel and restaurant were super nice, and friendly

    Julie Anne, 1 night family trip, Oct. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean room and nice place to eat downstairs. No elevator.

    Ash, 1 night family trip, Oct. 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We love the hotel. Very nice. The parking is a problem. The staff park in the hotel guest spots so we had nowhere to park. By the time we walked to the hotel and back (they told us they freed a parking spot for us since staff parked in guest spots) we had a parking ticket on our car for parking in a non guest spot. The hotel is reimbursing us. However it took us a full 40 extra minutes checking in to get this removed.

    1 night romance trip, Oct. 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    Friendly staff but room needs some TLC

    The staff at the Mercer were very friendly and the room was clean. Our room came with a fireplace that wasn't working and neither was one of the bedside lamps. In general there was a lite gas smell in the room upon arriving and the bathroom had a deep fryer odour from time-to-time. I'm assuming they both had to do with the restaurant downstairs. The staff did offer a different room at discount but it had a similar odour so opted to stay with the original booking. I'll likely try a few other hotels in the Stratford area before deciding if I would return their to stay. Would go back to eat at the restaurant. The food was delicious and well priced.

    2 night trip, Oct. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The stay was great, my wife and I loved it, we liked the decor, and it was cozy. Would definitely return. People were great. Perfect location. As a beer lover it was nice to have beer options to bring up to the room. Only thing is food was left in the fridge from previous customers.

    Alexander, 1 night trip, Oct. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good service, room and location. The curtains allowed too much light for our liking.

    2 night romance trip, Sep. 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    beautiful hotel, pleasantly surprised. Loved the updated décor. felt very trending. Staff was very pleasant and accommodating. great location. we will be going back.

    Cindy, 1 night romance trip, Sep. 12, 2020

    Verified Expedia guest review

See all 247 reviews