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Kusatsu Hotel

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Property entrance
Free WiFi
Free WiFi
Free WiFi
TV

Overview of Kusatsu Hotel

Kusatsu Hotel

3.5 star property
3.5-star ski ryokan with free ski shuttle, near Kusatsu Tsurutaro Kataoka Museum

9.0/10 Superb

324 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Ski facilities
  • 24/7 front desk
Map
479 Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711

Room options

About this area

Getting around

  • Free ski shuttle

Restaurants

  • Aoyama - 2 min walk
  • あ・うん亭 - 4 min walk
  • めでた屋ボンビー - 5 min walk
  • キッチン 笑 - 5 min walk
  • 陽楽 - 6 min walk

About this property

Kusatsu Hotel

Kusatsu Hotel features downhill skiing, snowboarding and a free ski shuttle. The hot tub makes for a relaxing end to a day on the slopes, and freebies such as WiFi and valet parking are great perks. Ski storage is also available. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 6 PM
  • Minimum check-in age – 20
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 18 PM to receive dinner.
  • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Free on-site extended parking

Off-site

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Coffee/tea in a common area
  • Tea service at check-in/checkout

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Free bike hire
  • Ski storage

Facilities

  • Hot tub

Languages

  • Japanese

Ski

  • Free ski shuttle
  • Downhill skiing
  • Snowboarding
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1650 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
Outside food is not permitted on the premises.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Japanese futons are provided based on the number of adults in the reservation.

Also known as

Ryokan Kusatsu Hotel Kusatsu
Kusatsu Kusatsu Hotel Ryokan
Ryokan Kusatsu Hotel
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan Kusatsu

Frequently asked questions

Does Kusatsu Hotel offer free cancellation for a full refund?
Yes, Kusatsu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kusatsu Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kusatsu Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kusatsu Hotel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at Kusatsu Hotel?
You can check in from 2 PM - 6 PM. Check-out time is 10 AM.
What is there to do at Kusatsu Hotel and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling. Additional recreation on-site includes hot springs. Kusatsu Hotel also has a hot tub.
Are there restaurants at or near Kusatsu Hotel?
Yes. Nearby restaurants include あ・うん亭 (4-min walk), めでた屋ボンビー (5-min walk) and キッチン 笑 (5-min walk).
What's the area around Kusatsu Hotel like?
Kusatsu Hotel is a short 6-minute walk from Yubatake and 14 minutes' walk from Kusatsu International Ski Place. Travellers say that the area is walkable and ideal for skiing.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.7/10

Property conditions & facilities

Reviews

8/10 Very good

Great
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place close to Yubatake with onsen
Nice place, close to Yubatake and amazing service. Will come back again in the future.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location. Average onsen
The hotel's location was excellent. A stone's throw from Sainokawara Park and the centre of town. The park is a must. We did not have any issue with the noises due to the age of the property that others have commented on, however, the onsen was a little disappointing. Indoor onsen was average, the outdoor one was lukewarm and the private onsen was.. just a tub. Otherwise, we had a pleasant stay in Kusatsu with the snow quality and the nice little onsen town.
Abhipong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

overpriced
we were a little disappointed with the small room and the lack of amenities. our room overlooked a construction area and you have to wear slippers to get to the private bathroom. the staffs are very nice, the onsen was great and the location was superb. however we can't say the price justifies the room we stayed in.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful ryokan, especially in winter
Comfortable ryokan with private onsen for reservations and a cost. Cost of private onsen should not be implemented on hotel guests as there was no view which is worthy of the amount. Go for the private onsen only if you feel uncomfortable in the same onsen as other hotel guests.
Evelyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Snowing in Kusatsu Onsen
We loved this hotel and the design. The front desk, drivers and all service staff were very friendly and helpful despite lack of English. There was one gentleman who spoke pretty good English though. The breakfast was delicious and different for both days. You have to try the soba at Mikuniya. Its so good and goes well with tempura. It snowed on both days we were there and we loved it. Ps try the hotel amd you will enjoy the charm.
MAGGIE, 3-night family trip
Verified Hotels.com guest review