Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Casa Relax

3-star3 stars
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001, Colombia

3-star B&B with outdoor pool, near Clock Tower
  • Free continental breakfast and free WiFi
  • Property has seen better days but the beds were awesome, the bed was made every day,…Jan. 22, 2020
  • Owned by french managed by managed by. Colombians.Apr. 18, 2018

Hotel Casa Relax

  • Double Room
  • Twin Room
  • Triple Room
  • Standard Quadruple Room, 1 Bedroom

What’s around Hotel Casa Relax

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 10 min walk
  • Cartagena de Indias Convention Center - 7 min walk
  • San Felipe de Barajas Castle - 15 min walk
  • Bocagrande Beach - 24 min walk
  • Marbella Beach - 33 min walk
  • Port of Cartagena - 38 min walk
  • Santisima Trinidad Church - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 22 min drive

At a glance

Key facts

Size

  • 12 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
Things to do
  • Outdoor pool
Working away
  • Business centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Casa Relax’s small print

Also known as

  • Hotel Casa Relax Cartagena
  • Hotel Casa Relax Bed & breakfast Cartagena
  • Hotel Casa Relax
  • Casa Relax Cartagena
  • Casa Relax
  • Hotel Casa Relax Cartagena
  • Hotel Casa Relax Bed & breakfast

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

  • Pool access available from 9 AM to 8 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Casa Relax

    • Does Hotel Casa Relax offer free cancellation for a full refund?
      Yes, Hotel Casa Relax does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hotel Casa Relax?
      Sorry, there's no parking at Hotel Casa Relax.
    • Is there a pool at Hotel Casa Relax?
      Yes, there's an outdoor pool. Guests have pool access from 9 AM to 8 PM.
    • Are pets allowed at Hotel Casa Relax?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hotel Casa Relax?
      You can check in from 2:00 PM to midnight. Check-out time is noon.

    Recent reviews

    Very good 8.4 From 101 reviews

    Exceptional 10.0
    Lovely B&B in Getsemani Cartagena
    B&B in excellent location in Getsemani area of Cartagena. Super large pool. Very friendly and helpful staff. Good breakfast- eggs or crepes- fruit, toast, juice. Good WiFi. Large bed. Our room a little dark, and area round pool a bit cramped. Also breakfast area table by pool cramped. Can be noisy in rooms. However all in all very good. Pool real asset.
    Moira, gb4 night trip
    Very good 8.0
    Comfortable stay in Cartagena!
    Overall a decent hotel in a well located area of cartagena. Rooms clean, well equipped but lacked shampoo / shower gel for the washing. Breakfast was of a very good standard and the coffee, excellent. Beds comfortable, with functional AC in the room.
    Conor, gb1 night trip
    Exceptional 10.0
    Una semana maravillosa
    Casa Relax is a perfect places under many aspects: location, size (small hotel, human relationships), pool, staff. Breakfast is simple and basic, but good and fresh. I really hope to go back one day. Not all staff speak English, so it can be challenging communicate with all staff if you don't speak Spanish. Overall is a really perfect place for a vacation in Cartagena. The neighbour is fantastic.
    Monica, ca7 night trip
    Exceptional 10.0
    La ubicacion es Buena no es en el centro historico , pero es cerca caminando como 8 minutos , buen desayuno , la habitacion es pequena pero comoda , tiene agua caliente y aire acondicionado . Su personal es muy atento . Lo recomiendo .
    JUAN, us4 night family trip
    Very good 8.0
    Great B&B in the heart of Getsemani/Old Town!
    I stayed for 4 nights over NYE from Dec. 30 - Jan. 3. At first, I was disappointed that I was not staying in the Walled City, but soon came to realize it's much better to stay in Getsemani. It's a quick walk to the walled city (10 min), and it's much quieter at night in order to get some sleep. The breakfast was my favorite of the 7 places I stayed in while on my trip. Freshly made crepes, juices, eggs to order, and a variety of fresh fruit. My only complaint is that the room I stayed in was meant to accommodate 4 people, yet there were only two very small towel racks and NO hooks for any other towels, swimsuits, etc. There is ample wall space to install additionally towel racks and hooks. I believe they should invest this.
    us4 night trip
    Exceptional 10.0
    Cleanliness perfect,quality of service perfect,hotel location perfect ,very friendly and helpful people ,nice breakfast. I highly recommend.
    Joanna, ie4 night trip with friends
    Exceptional 10.0
    Casa Relax
    Hotel was situated close to the old city and was in a vibrant part of the town. Always lots of activity out on the street. We found great restaurants close by. Hotel safe secure as you bang the knocker and let you in, great breakfast, staff, pool.
    Lorraine, nz6 night trip with friends
    Exceptional 10.0
    Nice place!
    Lorena, usFamily trip
    Very good 8.0
    Great staff and breakfast!
    This B&B has nice common space with a small pool and a wonderful breakfast provided each day. The staff were incredible helpful, making dinner reservations for us and giving us advice on how to spend our time. The rooms themselves were slightly outdated. We had no hot water in our shower which was okay because it was so hot outside, but not ideal! Great location in Gestemani - easy walk to old town.
    Rosamund, us2 night romance trip
    Exceptional 10.0
    Wonderful stay. It's quiet and quaint. The breakfast was delicious. The staff is so kind and helpful. We loved it!!! I loved the location. Very easy to get around.
    us3 night family trip

    Hotel Casa Relax

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