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Heaven Seven Nuwara Eliya

Photo gallery for Heaven Seven Nuwara Eliya

Front of property – evening/night
Deluxe Double Room, 1 Bedroom, Balcony | Premium bedding, desk, blackout curtains, iron/ironing board
Family Room, 1 Bedroom | Premium bedding, desk, blackout curtains, iron/ironing board
Family Room, 1 Bedroom | Premium bedding, desk, blackout curtains, iron/ironing board
Family Room, 1 Bedroom | Premium bedding, desk, blackout curtains, iron/ironing board

Overview of Heaven Seven Nuwara Eliya

Heaven Seven Nuwara Eliya

3.0 star property
Mountain hotel in Nuwara Eliya with restaurant and bar/lounge

7.6/10 Good

32 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Air conditioning
  • Lounge area
  • Bar
  • Laundry facilities
  • Restaurant
Map
24A, Haddon Hill Road, Nuwara Eliya, 22200

Room options

About this area

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 167 min drive
  • Area shuttle (surcharge)

Restaurants

  • Araliya City Food Court - 15 min walk
  • Grand Indian - 16 min walk
  • Grand Coffee Bar - 16 min walk
  • Salmiya Pizzeria - 17 min walk
  • Magnolia - 18 min walk

About this property

Heaven Seven Nuwara Eliya

Take in the views from the rooftop terrace when you stay at Heaven Seven Nuwara Eliya. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until 11:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 18 holes of golf

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 13.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Heaven Seven Nuwara Eliya Hotel
Heaven Seven Hotel
Heaven Seven Nuwara Eliya
Heaven Seven
Heaven Seven Nuwara Eliya Hotel
Heaven Seven Nuwara Eliya Nuwara Eliya
Heaven Seven Nuwara Eliya Hotel Nuwara Eliya

Frequently asked questions

Does Heaven Seven Nuwara Eliya offer free cancellation for a full refund?
Yes, Heaven Seven Nuwara Eliya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heaven Seven Nuwara Eliya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heaven Seven Nuwara Eliya?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Heaven Seven Nuwara Eliya?
You can check in from 1:00 PM - 11:30 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Heaven Seven Nuwara Eliya?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Adma Agro (2 mi), The Sackville (2.3 mi) and Champ Villa (3.3 mi).
What's the area around Heaven Seven Nuwara Eliya like?
Heaven Seven Nuwara Eliya is a short 15-minute walk from Victoria Park and 18 minutes' walk from Lake Gregory.

Reviews

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

Pushpavaly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect overnight stay, clean and friendly!
Great staff, great hotel, no request too big id they can accomodate. All in all a pleasant stay!
Minesh, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The Hotel was fine for the price paid. But the food was poor. Lovely view from Balcony
1-night family trip
Verified Expedia guest review

8/10 Very good

nice hotel in nuwara elliya close to lake. restaurant needs some improvement in services.
1-night trip
Verified Expedia guest review

8/10 Very good

Chandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All good recommend property All good recommend property All good recommend property
1-night trip
Verified Expedia guest review

8/10 Very good

Clean and Luxurious
Rooms are spacious and clean. Additional bed for child is good. Staff were able to customize food to suit Indian needs(vegetarian)
2-night trip
Verified Expedia guest review

8/10 Very good

Staff are great. Place gets noisy in the windy times. Not much to do so don’t expect too much. Cool place.
TJ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
All good but staff (restaurant) attitude is not good that mach.they are just working not professional. Running and speed louder is too mach.housekeeping and front desk staff is good.some one recommended this place for me.but expected more standard in this hotel.
1-night trip
Verified Expedia guest review