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Hotel Heckkaten

3-star Hamburg hotel with bar/lounge

From
A$136

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  • Hotel Front
  • Hotel Front
  • Living Area
  • Living Area
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Hotel Front. Image 1 of 14.
1 / 14Hotel Front
7.6.Good.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 25 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Front desk safe
  • Laundry service

For families

  • Playground on site
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Bergedorf
  • Dove-Elbe Water Park - 5.1 mi / 8.2 km
  • Horner Rennbahn - 6.8 mi / 10.9 km
  • Wandsbek Quaree - 8.5 mi / 13.7 km
  • Elbe Philharmonic Hall - 12 mi / 19.3 km
  • Hamburg Cruise Center - 11.7 mi / 18.8 km

Enter dates for 2 guests

  • Single Room
  • Double Room

Location

  • In Bergedorf
  • Dove-Elbe Water Park - 5.1 mi / 8.2 km
  • Horner Rennbahn - 6.8 mi / 10.9 km

What’s around

Landmarks

  • In Bergedorf
  • Dove-Elbe Water Park - 5.1 mi / 8.2 km
  • Horner Rennbahn - 6.8 mi / 10.9 km
  • Wandsbek Quaree - 8.5 mi / 13.7 km
  • Elbe Philharmonic Hall - 12 mi / 19.3 km
  • Hamburg Cruise Center - 11.7 mi / 18.8 km
  • Moenckebergstrasse - 11.8 mi / 19 km
  • Hamburg City Hall - 12.1 mi / 19.5 km
  • Hamburg Wholesale Market - 12.2 mi / 19.6 km
  • Miniatur Wunderland - 12.6 mi / 20.2 km
  • Hamburg Dungeon - 12.6 mi / 20.2 km

Getting around

  • Hamburg Airport (HAM) - 38 min drive
  • Luebeck (LBC) - 55 min drive
  • Hamburg-Bergedorf Station - 19 min walk
  • Hasselbrook Station - 15 min drive
  • Aumühle Station - 15 min drive
  • Nettelnburg S-Bahn - 7 min walk
  • Allermöhe S-Bahn - 27 min walk

At a glance

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:30 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge

Things to do

  • Playground on site

Services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Year Built – 1578
  • Safe-deposit box at front desk

Languages Spoken

  • Arabic
  • English
  • German

In the room

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Heckkaten Hamburg
  • Hotel Heckkaten
  • Heckkaten Hamburg
  • Heckkaten
  • Hotel Heckkaten Hotel
  • Hotel Heckkaten Hamburg
  • Hotel Heckkaten Hotel Hamburg

Optional extras

Buffet breakfast is offered for an extra charge of EUR 7 per person (approximately)

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Heckkaten does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:30 PM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Restaurant des Commundo Tagungshotel (5-min walk), HHanse Grill (13-min walk), and Bax Cafe Creme (2.1 mi).
  • No, this hotel doesn't have a casino, but Casino Esplanade (18-min drive) is nearby.
7.6.Good.
  • 6.0.Good

    Wir suchten nur etwas zum Übernachten. Hierfür und unsere Ansprüche war die Unterkunft vollkommen in Ordnung.

    3 night trip, Aug. 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Heckkaten

    Enkelt och bra!

    Daniel, 1 night trip, Jul. 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Großes Zimmer, freundliches Personal, gerne wieder!

    2 night trip, May 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Für einen kurzen Wochenendtripp ausreichende Unterkunft.

    2 night romance trip, Apr. 26, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Für Geschäftsreisende nicht geeignet

    Komfort und Instandhaltung sind ungenügend. Das WC ist so eng zwischen Wand und Dusche gebaut, dass man die Arme nicht bewegen kann, wenn man darauf sitzt. Um sich zu putzen muss man aufstehen. Im Zimmer hing eine Uhr an der Wand, Uhrzeit völlig falsch. 5 Tage lang kam niemand auf die Idee die Batterie zu wechseln. Der Lichtschalter der Nachttischlampe war mit Klebband repariert. Wenn man Kabel oder Lampe berührt, flackert das Licht (gefährlich). In der unmittelbaren Umgebung gibt es keine Verpflegungsmöglichkeiten, das Hotel hat auch kein Restaurant/Room Service. Also täglich Liferando. Die Zimmer sind sehr hellhörig. Wenn im Gang jemand spricht, klingt es so laut, als wäre die Person im eigenen Zimmer. Fairerweise, dennoch ein paar positive Bemerkungen. Die Rezeptionistin war stets nett. Die Zimmer waren angenehm beheizt. Internet war schnell. Fazit: Für Geschäftsreisen besser das H4 Hotel buchen, es ist etwas teuer, aber viel besser.

    5 night business trip, Mar. 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Schönes Hotel

    Kostenlos Parken vorhanden. Im Zimmer hatte die Heizung keine Funktion. Hatte ein Zimmer zur Straße, bei geschlossenen Fenstern hört man kaum was von Außen. Zimmer und Bad sind sauber. Frühstück in Ordnung.

    Paul, 2 night business trip, Mar. 11, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    olemme aiemmin yöpyneet samassa hotellissa ja odotimme jotain vastaavaa,mutta järkytys oli melkoinen, kun menimme saamaamme huoneeseen. Huone oli hotellin vastapäisessä talossa.Eteisessä säilytetään nähtävästi edellisen kesän kuihtyneet kukat laatikoineeen. Lattia oli likaisen näköinen. Huneessa oli jo aikansa palvellut sänky, jossa nukkui lähes lattian rajassa. Kokolattiamatto oli hirveä ja pientä pöytää peitti ryppyinen, edellisestä pääsiäisestä muistuttava keltainen liina kaksin kappalein.Aamiaista nautittiin yöpukuisten itä-euroopasta kotoisin olevien nuorten miesten kanssa samaan aikaan. Kotimaalla ei väliä, mutta asiallinen pukeutuminen olisi yhteisissä tiloissa vaadittava.

    2 night trip, Jan. 17, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Ystävällinen henkilökunta ja joustava palvelu. Meille sopiva etäisyys meidän paikoista.

    Rauli, 5 night trip, Oct. 10, 2018

    Verified Expedia guest review

  • 6.0.Good

    Schönes Hotel mit Nebengebäude, in dem sich weitere Zimmer befinden. Einzelzimmer mit Kühlschrank und kleinem Bad. Service und Frühstück sehr gut. Zimmereinrichtung insgesamt ein wenig in die Jahre gekommen.

    Andreas, 6 night trip, Oct. 6, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Gutes Hotel etwas außerhalb von Hamburg, leicht zu erreichen, freundliches Personal, gutes Frühstück.

    Harald, 1 night trip, Sep. 24, 2018

    Verified Expedia guest review

See all 19 reviews