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Eden Lodge Vumba

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Overview of Eden Lodge Vumba

Eden Lodge Vumba

3.0 star property
3-star hotel in Mutare with restaurant and bar/lounge

7.0/10 Good

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Bathtub
  • Meeting Facilities
  • Restaurant
  • Bar
Map
Freshwater Road, Bvumba, Mutare
Main amenities
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Conference space
For families
  • Private bathroom
  • Television
  • Garden
  • Coffee/tea maker
  • Bath or shower
  • Fireplace

Room options

About this area

Getting around

  • Harare (HRE-Harare Intl.) - 176 min drive

Restaurants

  • Tony's Coffee Shop - 11 min drive
  • AGMA - 23 min drive
  • Joint 331 pub - 23 min drive
  • Beer Gadern - 23 min drive

About this property

Eden Lodge Vumba

Eden Lodge Vumba is a great choice for a stay in Mutare. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service

Working away

  • Conference space

Services

  • 24-hour front desk

Facilities

  • Garden

Accessibility

  • In-room accessibility (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on site.

Also known as

Eden Lodges Mutare
Eden Lodges
Eden Mutare
Eden Lodges
Eden Lodge Vumba Hotel
Eden Lodge Vumba Mutare
Eden Lodge Vumba Hotel Mutare

Frequently asked questions

Does Eden Lodge Vumba offer free cancellation for a full refund?
Yes, Eden Lodge Vumba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eden Lodge Vumba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eden Lodge Vumba?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Eden Lodge Vumba?
Yes, there's free self parking.
What are the check-in and check-out times at Eden Lodge Vumba?
You can check in from 11:00 AM - midnight. Check-out time is 10 AM.
What is there to do at Eden Lodge Vumba and nearby?
Eden Lodge Vumba has a garden.
Are there restaurants at or near Eden Lodge Vumba?
Yes, there's an on-site restaurant. Nearby restaurants include Tony's Coffee Shop (5.1 mi).

Overall score and ratings

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Poor

Eden Lodge Vumba worst hotel stay ever
Our stay at Eden Lodge was horrible and the worst hotel we have ever stayed at. There was no power on in hotel as the generator is only turned on at 6.00pm and the staff were using a torch to try and find our booking. We booked and paid 6 weeks before our stay but the reception had no record of our booking and payment when we tried to book in. Our booking details and payment were only confirmed the next morning. The trainee receptionist was clueless and had a serious case of body odour. Her attitude was also surly and unhelpful. The room we were given had no toilet or towels and the floor was covered in live ants. The bed linen was below standard and there was no hot water with which to bath either at night or in the morning. The trainee receptionist/waiter did not know what food was available on the menu and had to go backwards and forwards to the kitchen to find out what we could order. There was no butter or margarine available to spread on the bread and the milk was sour. We paid for two nights but checked out after the first night. No refund was offered. When we drove up to the exit gate the guard demanded that we return to reception and get an exit pass. We did not know we required a pass and were not given it by the receptionist when we booked out. It was not possible to turn around at the exit and we had either reverse all the way back to the reception or drive on until we found an area in which to turn around. We not ever recommend this hotel to anyone.
2-night trip
Verified Hotels.com guest review

8/10 Very good

wonderful place
Thierry, 2-night trip
Verified Expedia guest review

6/10 Good

The local area was good but there are few issues that could be looked at to improve. 1. Increase power supply points within the cottage. One power power for two bedrooms is a bit too conservative. 2. Improve WiFi connectivity to the rooms. 3. Restaurant service was very poor. A lot of guests ended up having meals away from the lodge.
Verified Hotels.com guest review

10/10 Exceptional

We didn't get our breakfast the time we had requested so we left without having breakfast
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

5 Swedes visiting
Visited the area for seeing friends and visiting project . Eden L is a good and peaceful place to stay , everyone is very friendly and Welcome you
Verified Hotels.com guest review