Choose dates to view prices

NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive

Photo gallery for NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive

NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive

3.5 star property
Puerto Morelos beachfront hotel with 4 restaurants and spa

9.6/10 Exceptional

30 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Childcare
Map
Carretera Cancún Puerto Morelos Km 27.5, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the beach
  • Ventura Park Cancun - 26 min drive
  • Delfines Beach - 32 min drive
  • El Rey Ruins - 34 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 27.8 miles/44.7 km
  • Area shuttle

Restaurants

  • Fonda Americana Grill - 10 min drive
  • Tanino’s - 12 min drive
  • Blue Morelos - 12 min drive
  • John Gray's Kitchen - 12 min drive
  • Cantina Habanero - 13 min drive

About this property

NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive

At NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll have access to onsite snorkeling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, aromatherapy, and hydrotherapy. THE BEACH HOUSE, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a free kid's club, and a poolside bar.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Snorkeling
  • Concerts/live shows
  • Karaoke

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Sauna

Accessibility

  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Somewhere Spa. Massages are available on the beach and in the spa; other services include sports massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

THE BEACH HOUSE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
RITA’S TACO HOUSE - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
FRANK & LOLA’S - - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
LATINO - COCINA DE FUSIÓN - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Riviera Maya Hotel Karisma Todo Incluido
Azul Beach Riviera Maya Karisma Todo Incluido Puerto Morelos
Azul Beach Riviera Maya Karisma Todo Incluido
Azul Beach Resort Riviera Maya Hotel by Karisma
Azul Beach Hotel by Karisma All Inclusive
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
Azul Riviera Maya By Karisma
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido

Frequently asked questions

Does NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive offer free cancellation for a full refund?
Yes, NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes aerobics, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive also has 6 bars and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include tanino’s (3.8 mi), Blue Morelos (3.8 mi), and John Gray's Kitchen (3.8 mi).
Does NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive like?
NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma - All inclusive is a short 1-minute walk from Petempich Bay and 8 minutes' walk from Puerto Morelos Beach.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.9/10

Staff & service

10.0/10

Amenities

9.4/10

Property conditions & facilities

10/10 Exceptional

Hotel excelente
Es un hotel muy bueno, con variedad de lugares para divertirse.
Carlos, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Espectacular
Si quisiéramos mencionar los nombres de cada persona que hizo que nuestra estancia fuera de lo mejor, tendríamos que tomar el abecedario completo, nadie queda fuera de elogio, desde la gerente hasta el personal de intendencia, todos confabulados en hacer de nuestra estancia la mejor de las experiencias. Instalaciones, servicios, atenciones, alimentos y bebidas. Excelente
Juan Antonio, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy agradable estancia la gente muy atenta y agradecida de regresar a su trabajo ,se nota las ganas de hacerte pasar bien el día El hotel muy bueno solo tuvimos problema con la regadera no se desguaba se hacía un lago
Ricardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

La limpieza del sitio fue excelente, con todas las medidas por la contingencia. Cama muy cómoda, los alimentos buenos y el servicio excelente, siempre pendientes del huésped
Erika Fabiola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

El servicio es una maravilla. Te hacen sentir como en casa, trato VIP 100% todo el tiempo, desde los chicos de Concierge, Meseros, bartenders, todos son excelentes personas dispuestas a hacer que pases tus días como una verdadera vacación, disfrutando. Los restaurantes son delis, la comida de lo mejor, bebidas del bar de lo mejor, todo un lujo. Gracias Gregorio, Noel, Armando, Carolina, Shirley, Juan Carlos, Elizabeth, Mauricio, estuvimos felices, encantados. GRACIAS!!!!
FabyVilla, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buen servicio. Apestar de ser un hotel pequeño tienen muy buen servicio. Lo único malo es que tardan un poco en el momento de servir los alimentos
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo me gustó mucho, especialmente el servicio y la comida
4-night trip
Verified Expedia guest review

10/10 Exceptional

Todo excelente, buenos restaurant y amenidades en playa
5-night trip
Verified Expedia guest review

8/10 Very good

excelente servicio
Karla, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Un excelente hotel, el personal súper atento, todos con una sonrisa y dispuestos a ayudarte. Los jardines super cuidados, con flores hermosas. Las habitaciones muy limpias y te reciben con una botella de champagne y frutas. Pero definitivamente lo que nos conquistó fué la atención que nos dieron. A todos nos trataron como VIP
Maru, 1-night trip
Verified Expedia guest review