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All properties in Krakow, Lesser Poland Voivodeship, Poland

DoubleTree by Hilton Krakow Hotel & Convention Center

4-star hotel with indoor pool, connected to the convention center, near Tauron Arena Kraków

  • Free WiFi
From
A$72

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ul. Dabska 5, Krakow, 31-572, Poland
9.2.Superb.
  • Very nice and fresh, clean staff was very nice and helpfully

    Jan. 13, 2020

  • Poor service Stay was from Monday to Friday and had to request room cleaning. No robes…

    Dec. 29, 2019

See all 135 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 232 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Tauron Arena Kraków - 8 min walk
  • Krakow Barbican - 41 min walk
  • Oskar Schindler Factory - 43 min walk
  • Old Synagogue - 44 min walk
  • Cloth Hall - 2.4 mi / 3.8 km
  • Main Market Square - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking (Guest)
  • Executive Room, 1 King Bed, Non Smoking, Business Lounge Access
  • Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access
  • King, Suite, 1 Bedroom, Non Smoking
  • Executive Room, Non Smoking, Business Lounge Access
  • Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Family Room, 1 King Bed

What’s around

Landmarks

  • Tauron Arena Kraków - 8 min walk
  • Krakow Barbican - 41 min walk
  • Oskar Schindler Factory - 43 min walk
  • Old Synagogue - 44 min walk
  • Cloth Hall - 2.4 mi / 3.8 km
  • Main Market Square - 2.4 mi / 3.9 km
  • Wawel Castle - 2.8 mi / 4.5 km
  • Nowa Huta Museum - 3.6 mi / 5.7 km
  • Wieliczka Salt Mine - 8.9 mi / 14.3 km

Getting around

  • John Paul II - Balice Airport (KRK) - 35 min drive
  • Krakow Glowny Station - 13 min drive
  • Krakow Plaszow Station - 14 min drive
  • Wieliczka Station - 15 min drive
map
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ul. Dabska 5, Krakow, 31-572, Poland

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Number of meeting rooms - 16
  • Conference space
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Year Built – 2015
  • Lift
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

5th Avenue Restaurant - Onsite restaurant.

Lounge Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: PLN 1.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 49 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for PLN 80.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of PLN 80 per pet, per stay
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs PLN 25 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • DoubleTree Hilton Krakow Hotel
  • DoubleTree Hilton Krakow
  • DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
  • DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Krakow Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs PLN 25 per day.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of PLN 80 per pet, per stay.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, 5th Avenue Restaurant. Nearby restaurants include Banolli (15-min walk), Ka Udon Bar (2.1 mi), and Il Piatto (2.1 mi).
  • DoubleTree by Hilton Krakow Hotel & Convention Center has an indoor pool and a 24-hour fitness center, as well as a sauna.
9.2.Superb.
  • 10.0.Exceptional

    Friendly staff, very clean rooms, good breakfast. Not very close to city center, but, with public trasport, reachable in about 20 min.

    4 night family trip, Dec. 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    very good stay - nothing to moan about - enjoyed, staff were friendly and helpful

    3 night family trip, Dec. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lived up to the Hilton reputation and was as lovely as you’d expect. Always spotless and a lovely pool area with really nice rooms

    3 night romance trip, Nov. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I havegot what I expected.Great people, great service.See you next time

    1 night trip with friends, Oct. 10, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great facilities, helpful friendly staff. Quiet bar but reasonable prices.

    4 night trip, Oct. 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Amazing

    Love how clean it was. Everyone super helpful and friendly. A little out of the way but once we found train service to town, worked out great.

    Stanley, 5 night family trip, Sep. 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Satisfied with my choice of a hotel. Would be nice if the hotel offered discounts on trips

    2 night family trip, Sep. 14, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great place for quick business trip

    Very nice hotel for overnight business trip. Great food and staff. Rooms very comfortable and well appointed.

    Robert, 1 night business trip, Jul. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxury

    We loved this hotel! The beds are wonderful, the staff was accommodating and helpful, breakfast was great, and the location was pretty good. By far the best thing was the swimming pool and spa. The spa is the size of a small pool, with multiple different powerful jets to massage you. A much needed way to relax after an emotional and distressing day at Auschwitz.

    Belinda, 2 night family trip, Jun. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was nicely decorated. Mini fridge was handy.

    Haslam, 5 night trip, Jun. 29, 2019

    Verified Expedia guest review

See all 135 reviews