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Sylvia Resort Komodo Labuan Bajo

Photo gallery for Sylvia Resort Komodo Labuan Bajo

Beach/ocean view
On the beach, sun-loungers, beach umbrellas, snorkelling
On the beach, sun-loungers, beach umbrellas, snorkelling
On the beach, sun-loungers, beach umbrellas, snorkelling
Outdoor pool

Overview of Sylvia Resort Komodo Labuan Bajo

Sylvia Resort Komodo Labuan Bajo

3.0 star property
Beachfront hotel in Labuan Bajo with outdoor pool, restaurant

7.2/10 Good

65 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
Jl. Pantai Waicicu, Labuan Bajo, East Nusa Tenggara, 86554

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Paradise Bar - 5 min drive
  • Bajo Bay - 6 min drive
  • Melinjo - 6 min drive
  • Fish market - 6 min drive
  • Artomoro Restaurant & Grill - 6 min drive

About this property

Sylvia Resort Komodo Labuan Bajo

At Sylvia Resort Komodo Labuan Bajo, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site snorkelling and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Offering a beachfront location, Sylvia serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a snack bar/deli. Fellow travellers like the pool and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Off-site

  • Area shuttle within 7 km*

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Children's games

What to do

  • On the beach
  • Kayaking
  • Boat tours
  • Snorkelling
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Indonesian

Room amenities

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sylvia – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: IDR 350000
  • Christmas Eve (24 December) gala dinner per child: IDR 150000 (from 5 to 12 years old)
  • Christmas Day (25 December) gala dinner per adult: IDR 350000
  • Christmas Day (25 December) gala dinner per child: IDR 150000 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: IDR 350000
  • New Year's Eve (31 December) gala dinner per child: IDR 150000 (from 5 to 12 years old)
  • New Year's Day (1 January) gala dinner per adult: IDR 350000
  • New Year's Day (1 January) gala dinner per child: IDR 150000 (from 5 to 12 years old)
  • Airport shuttle transfer per adult: IDR 25000 (one-way)
  • Airport shuttle transfer per child: IDR 0 (one-way), up to 12 years old

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 65000 for adults and IDR 65000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 25000.00 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of IDR 500000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 200000.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sylvia Resort Komodo Labuan Bajo
Sylvia Resort Komodo
Sylvia Komodo Labuan Bajo
Sylvia Komodo
Sylvia Komodo Labuan Bajo
Sylvia Resort Komodo Labuan Bajo Hotel
Sylvia Resort Komodo Labuan Bajo Labuan Bajo
Sylvia Resort Komodo Labuan Bajo Hotel Labuan Bajo

Frequently asked questions

Does Sylvia Resort Komodo Labuan Bajo offer free cancellation for a full refund?
Yes, Sylvia Resort Komodo Labuan Bajo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sylvia Resort Komodo Labuan Bajo?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Sylvia Resort Komodo Labuan Bajo on 9 Dec 2022 start from AU$74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sylvia Resort Komodo Labuan Bajo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sylvia Resort Komodo Labuan Bajo?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sylvia Resort Komodo Labuan Bajo?
Sorry, pets aren't allowed.
Is parking offered on site at Sylvia Resort Komodo Labuan Bajo?
Yes, there's free self parking.
Is an airport shuttle service offered by Sylvia Resort Komodo Labuan Bajo?
Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is IDR 25000.00 per person one-way.
What are the check-in and check-out times at Sylvia Resort Komodo Labuan Bajo?
You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of IDR 500000 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sylvia Resort Komodo Labuan Bajo and nearby?
Have fun with on-site activities such as kayaking, snorkelling and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Sylvia Resort Komodo Labuan Bajo?
Yes, Sylvia offers beachfront dining, international cuisine and garden views. Nearby restaurants include Paradise Bar (2.3 mi), Bajo Bay (2.6 mi) and Fish market (2.7 mi).
What's the area around Sylvia Resort Komodo Labuan Bajo like?
Sylvia Resort Komodo Labuan Bajo is located a short 1-minute walk from Lesser Sunda Islands. The local area is walkable and popular for its beaches.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

6.9/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

8/10 Very good

The hotel is nice and the shuttle bus is good. But the restaurant is bad. I have experienced 2 times of missing orders for my dinner. It wasted over an hour until I went to the front desk to check.
Bobby, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Natalie, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
Great place with good value
Kelly, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Building was old but passable.bed very comfy. Breakfast quite nice. Bay was sludge at low tide
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ignore the bad reviews..people being unrealistic..
good venue for Indonesia small town. lovely pool great beach ( tidal) at the right time. 15 minute drive to town,, Breakfast so so... but not too bad..... those saying the place is terrible have too high of expectation.... no it isn't the Hampton inn or Hyatt or your usual American venue... very quiet and peaceful if not tranquil at night...a good choice for Komodo
Martin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice snorkeling, lousy service, good beach
Sylvia resort is situated in a nice location. You can go for a nice hike to the hills behind the hotel or swim over the the opposite small island which has beautiful snorkeling area. Beach side is relaxing and well maintained. Swimming pool water was not cleanest, a bit greasy and full of chlorine. Breakfasts are simple and they are far from being gourmet experience. Count with the fact that it is about getting some morning calories. What I would like to highlight is the overall service attitude which can improve. You go for breakfast and you see like 15 tables. 6 of them are used by people. 7 of them have trash and leftovers from other people´s breakfast and 2, exposed to the direct sun are free. You look around and you see staff just hanging around, doing nothing and when you tell one of those guys to clean a table, your request goes from first to another one, to another one and finally 5th guy takes greasy cloth and clean the table. Selection of fruit is basic but you will not eat it because it is full of flies, hundreds of flies. They also say they can rent a motorbike for you. I never succeeded as there was always some excuse. Luckily, staff is helpful and for reasonable amount of money they will rent you their motorbike. Room is clean which is most important to me. If I would ever go to Labuan Bajo again, Sylvia would be my choice probably. And I will hoping to see improvement in services. Knowing Indonesia standard, for this price, you get what you paid for.
Martin, 3-night trip
Verified Hotels.com guest review

2/10 Poor

It really is as bad as most reviews say!
I was too optimistic when I booked this hotel, even though I had read the reviews. I thought I was not that easily dissatisfied with a hotel. Well, I was wrong. The only people who will be happy at this hotel are the ones that - do not eat here (most things are out of stock), - know already what they want to visit on Flores (no information available on activities), - don’t mind a hot room (airco’s are too small to cool the room), - enjoy a beach full of plastic and other trash. Oh and don’t forget to bring your own soap, because they don’t replenish these, not even after you ask them to.
Thijs, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

Sad, Don’t
Sad. Place has such potential. Staff don’t appear to care. Management/ownership must be absentee. Restaurant help take forever; food once ordered takes forever! Desert sometimes comes before meal. It’s crazy and sadly, it was not busy. Restaurant out of more menu items than they had. Lawns and Gardens unkempt. Trash between buildings. Not near enough lounges. Some villas are a long distance from the main areas and dining. Staff lie around on guest lounges when there is so much to do. First room a/c didn’t work. We were moved. Best thing is bed and pillows were very comfy. Huge expanse of beachfront property but not kept clean. Overall, just really couldn’t believe what the owners were letting deteriorate.
Vicki, 3-night family trip
Verified Hotels.com guest review