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Mercure Jakarta Batavia - CHSE Certified

Photo gallery for Mercure Jakarta Batavia - CHSE Certified

Front of property – evening/night
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Family Room, 2 Queen Beds | View from room

Overview of Mercure Jakarta Batavia - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Batavia - CHSE Certified

4.0 star property
4-star hotel with spa, near Taman Fatahillah

9.2/10 Superb

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$78
Price available on 17/12/2022
Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Jakarta
  • Grand Indonesia Shopping Mall - 32 min drive
  • Pantai Pasir Putih PIK 2 - 39 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 34 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 46 min drive
  • Jakarta Kota Station - 12 min walk
  • Jakarta Jayakarta Station - 28 min walk
  • Jakarta Angke Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Raja Kuring - 5 min walk
  • Kantin Mega Rasa - 5 min walk
  • Grand Hwa Yen - 6 min walk
  • Rumah Makan Asia - 6 min walk
  • Cahaya Baru - 7 min walk

About this property

Mercure Jakarta Batavia - CHSE Certified

Mercure Jakarta Batavia - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 380000 per vehicle one-way. Guests can be pampered with massages at the spa, and Malaka Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the location and spacious guest rooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 376 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Malaka Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Loubee – On-site bar. Open daily.
Soenda Kelapa – On-site bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.00 per stay

Optional extras

  • Breakfast costs between IDR 135000 and IDR 150000 for adults, and IDR 70000 and IDR 150000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 380000 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs IDR 380000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia
Mercure Jakarta Batavia CHSE Certified
Mercure Jakarta Batavia - CHSE Certified Hotel
Mercure Jakarta Batavia - CHSE Certified Jakarta
Mercure Jakarta Batavia - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Jakarta Batavia - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Jakarta Batavia - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Jakarta Batavia - CHSE Certified?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Mercure Jakarta Batavia - CHSE Certified on 17 Dec 2022 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Jakarta Batavia - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jakarta Batavia - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Jakarta Batavia - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Jakarta Batavia - CHSE Certified?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Jakarta Batavia - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 380000 per vehicle one-way.
What are the check-in and check-out times at Mercure Jakarta Batavia - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Mercure Jakarta Batavia - CHSE Certified and nearby?
Mercure Jakarta Batavia - CHSE Certified has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Mercure Jakarta Batavia - CHSE Certified?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Raja Kuring (5-min walk), Kantin Mega Rasa (5-min walk) and Grand Hwa Yen (6-min walk).
What's the area around Mercure Jakarta Batavia - CHSE Certified like?
Mercure Jakarta Batavia - CHSE Certified is a short 6-minute walk from Jakarta History Museum and 5 minutes' walk from Jakarta Old Town. Travellers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Great value for money
The rooms were fab and in a good location in Jakarta. The breakfast was great. Bar service was poor. We were sat for cocktails and ended up just leaving as no one came back to actually serve us. We have a late evening flight and we used the pool all afternoon and showered there. It was ideal.
gareth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EUN SEOK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staffs are amazing. They are ready 24/7. Breakfast buffet was also nice.
Kohei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stuff was friendly, the hotel was clean and safe !
Benjamin, 12-night trip
Verified Expedia guest review

6/10 Good

Massage at hotel. I still have back pain 2 days after massage
Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

An enjoyable weekend visit
An enjoyable weekend visit - 2 nights to this hote based in Old Jakarta. Disapointing some of the restaurant menus choices were not available. Breakfast was good. Courteous staff through out.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thesis, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Really happy with my stay. 5 of my 7 days were in quarantine and it felt like the staff were a little overwhelmed by the demands so many people stuck in their rooms with nothing to do besides call and make demands. 😆 The hotel is lovely and you get a lot for the money. It’s really close to so many museums which I enjoyed during my post-quarantine days. THE STAFF ARE FANTASTIC and very very friendly. They work so hard to anticipate and meet needs. Very helpful and kind. If I’m ever in Jakarta again, I will enjoy staying here once again.
7-night trip
Verified Orbitz guest review

8/10 Very good

Foods was good and just needs an attentions before it’s run out especially the drinks 😊
1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

everithyng just super... near old town touris interest.
kospch, 1-night family trip
Verified Expedia guest review