Goldcity Hotel

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Beach
Beach
Beach
Indoor pool

Overview of Goldcity Hotel

Goldcity Hotel

5.0 star property
Alanya beach hotel with 4 restaurants and free water park

8.0/10 Very good

93 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Kargicak Beldesi, Alanya/Antalya/Türkiye, Alanya, Antalya, 07400
Main amenities
  • Private beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free beach shuttle
  • 4 outdoor tennis courts
  • Fitness center
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchen
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Alanya Aquapark - 39 min drive
  • Alanya Harbor - 44 min drive
  • Kleopatra Beach - 23 min drive
  • Alanya Castle - 26 min drive

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

About this property

Goldcity Hotel

In addition to a free water park and a nightclub, Goldcity Hotel features an airport shuttle (available 24 hours) for EUR 80 per vehicle. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a rooftop terrace. Fellow travelers say good things about the convenient parking and comfortable beds.

All-inclusive

All-inclusive room rates at Goldcity Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 386 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Basketball
  • Volleyball
  • Mini golf
  • Shopping
  • Pool table
  • Private beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 101 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 4 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Cleaning supplies

Special features

All-inclusive

All-inclusive room rates at Goldcity Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Onsite venue #3 - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Onsite venue #4 - This restaurant specializes in Turkish cuisine and serves dinner only. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Goldcity Complex
Goldcity Tourism
Goldcity Tourism Complex
Goldcity Tourism Complex Hotel
Goldcity Tourism Complex Hotel Kargicak
Goldcity Tourism Complex Kargicak
Tourism Complex
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Hotel Goldcity Tourism Complex
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Goldcity Hotel All Inclusive Alanya
Goldcity Hotel All Inclusive
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Goldcity All Inclusive
All-inclusive property Goldcity Hotel - All Inclusive Alanya
Alanya Goldcity Hotel - All Inclusive All-inclusive property
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Goldcity Hotel - All Inclusive Alanya
Goldcity Hotel
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Goldcity Tourism Complex
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Goldcity Hotel Hotel Alanya
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Frequently asked questions

Overall score and ratings

8.0

Very good

7.7/10

Cleanliness

7.6/10

Staff & service

10.0/10

Amenities

7.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Well this year has been a year of many firsts and different experiences. After a world wide lockdown and different ways of living, I think most of us were in need of a quality holiday. After mulling over options with all the restrictions in place. Will it be statycation or risk going abroad with everchanging rules. We put our trust in Allah and decided to go Turkey and chose Gold City as our resort. Totally feel it was a blessed choice that was guided by Ar Rahman niRaheem. We took the risk and booked individually through websites on our own and got a deal of the century to start with. On Arrival The looming complex on top of a hill did really look majestic. We arrived at this sprawling complex of a grand hotel and surrounding villas and first impressions were spectacular. Due to Covid the complex was pretty empty We were given a pool facing apartment with a superb view of the sea as well. Apartment was Great. Pluses=Bath with a Jacuzzi, WASHING MACHINE,Balcony with superb views. Comfortable beds. Bath was leaking but we reported it and they repaired the issue so all was fine. There are lots of facilities at the hotel. about 5 restaurants, all were closed due to Covid. They had a burger bar on Lower floors, Enjoy Burger semi Gourmet, type burgers for around £4 to £5 pounds with Chips, Absolutely delish and totally reasonable prices for Hotel of this calibre. Loved the burgers here, ordered quite a few... just call us Elvis. They have a cinema, nightclub, spa and massage facil
Wajstar, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

The right choice for your Holiday.. Gold city!
It was a very nice Hotel. The staff were very friendly and spoke very good English. The beach is very close and the hotel provided transport to and from the beach. There is also transport to the centre at a good price. You can also rent a car from the hotel and there is free parking. The food was delicious and there is a wide selection of different dishes. The room was very spacious! Provided a safe, a washing machine and even a Jacuzzi!! There was amazing views from the balcony. The hotel provided for our needsand provided us with the extra bed. There are lots of swimming pools and the waterpark was amazing the entertainment program at night was very nice.I highly recommend this hotel thank you Gold City!
Uday, 18-night family trip
Verified Hotels.com guest review

4/10 Fair

The resort had guests mainly from Russia (or formerly Russian States) and hence most of the food were catered to their taste robbing my enthusiasm for authentic Turkish food. 2. Announcements, live entertainment and kids activities were all spoken in Russian and hosts were speaking in foreign language(Russian) which meant my kid was alienated completely from the group. 3. very few staff spoke English making it very difficult for me to ask for basics 4. On the day of check out, my 4yr daughter was stopped getting into the restaurant because she didn't have wrist band (the fact is she never had it from day one). Staff's attitude changed completely when I checked out which was hard to digest and made me more eager to get out of the place. Definitely not recommended for British tourists.
Sash, 5-night trip
Verified Expedia guest review

8/10 Very good

Really Nice
All positives, everything was good other than the following although food was ok, it was repetitive.The snack bar food was really nice thr staff at the sheesha bar arent the nicest. All other staff were really nice After asking several times for the A.C to be sorted because the room was without a remote, they never sorted it accomodated more for russians. when speaking to agents or shop staff they said their brochures were designed for russians which automatically made me not purchase anything / arrange any activities with them.
7-night trip
Verified Expedia guest review

10/10 Exceptional

this hotel is excellent I am so happy all things is very good
3-night trip
Verified Expedia guest review

8/10 Very good

Great staff and all inclusive facilities
We had a lovely time at the hotel. The All inclusive service was excellent and all the staff were great especially the staff at the buffet restaurant and snack bar. We were disappointed with the heat in the reception and lobby area. The air conditioning was not on although I was told it was on but cos doors are open it was not effective, but I went under the air con and could not feel any cold air coming out. The room was very good but mattress and pillow were too soft. Location of hotel was far out and taxi was expensive but we knew about this before we left and also our plan was to spend most of our holiday at the hotel Entertainment was good
7-night family trip
Verified Hotels.com guest review

6/10 Good

Good for kids......but
We were kindly upgraded to a deluxe from a villa, and the room was generally excellent. We had a huge jacuzzi and Internet and A/C worked perfectly, but only in the room. Everywhere else, the A/C and Internet hardly works. You spent hours a day trying to connect to wifi when In reception or by the pool while sweating because the A/C doesn't work anywhere in the hotel except for your room. Also, the food got extremely boring over the 7 days and could generally have been better. Apart from that, I and my kids had a nice time. The gym and pool facilities were decent.
Verified Expedia guest review

4/10 Fair

no body speaks English , house keeping is terrible
no body speaks English , house keeping is terrible and if they come they are selecting in cleaning it is rates five star should be 3 3.5 star
Verified Expedia guest review

10/10 Exceptional

brilliant family fun
Staff are very welcoming and polite, impressive facilities, pools, entertainment, food everything makes it a perfect package..
Verified Expedia guest review

10/10 Exceptional

Had a excellent time - when the weather was bad we had things to do inside the hotel as they had a lot of facilities and entertainment. Liked the free shuttle to the beach and the bus in to town was cheap.
Verified Expedia guest review