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1 room, 2 adults

Ascott Orchard Singapore

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Microwave
11 Cairnhill Road, Singapore, 229724, Singapore

Luxury aparthotel with outdoor pool, connected to a shopping center, near Orchard Road
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Overall the staff and the hotel were excellent, the location is great. Cleaning staff…Jul. 21, 2019
  • Great position to Orchard road and very helpful staff.May 6, 2019

Ascott Orchard Singapore

from A$270
  • Executive Studio
  • Premier Studio
  • Deluxe Suite, 1 Bedroom
  • Premier Suite, 1 Bedroom
  • Premier Suite, 2 Bedrooms
  • Studio (Murano)
  • Suite, 1 Bedroom (Pierre)
  • Suite, 2 Bedrooms (Soho)
  • Executive Studio (Healthcare Heroes Programme)

What’s around Ascott Orchard Singapore

Landmarks

  • In Orchard
  • Orchard Road - 4 min walk
  • Raffles City - 29 min walk
  • Singapore Botanic Gardens - 32 min walk
  • Bugis Street Shopping District - 32 min walk
  • Mustafa Centre - 35 min walk
  • Merlion - 40 min walk
  • National Orchid Garden - 41 min walk

Getting around

  • Changi Airport (SIN) - 26 min drive
  • Singapore (XSP-Seletar) - 21 min drive
  • Johor Bahru (JHB-Senai Intl.) - 62 min drive
  • JB Sentral - 36 min drive
  • Somerset Station - 10 min walk
  • Orchard Station - 11 min walk
  • Newton Station - 14 min walk

At a glance

Key facts

Size

  • 220 apartments
  • Arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English.

At the aparthotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Year Built – 2016
  • Lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Housekeeping - weekdays only
  • In-room safe

Ascott Orchard Singapore’s small print

Also known as

  • Ascott Orchard Singapore Aparthotel
  • Ascott Aparthotel
  • Ascott Orchard Singapore Singapore
  • Ascott Orchard Singapore Aparthotel
  • Ascott Orchard Singapore Aparthotel Singapore

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Full breakfast is offered for an extra charge of SGD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ascott Orchard Singapore

  • Does Ascott Orchard Singapore offer free cancellation for a full refund?
    Yes, Ascott Orchard Singapore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ascott Orchard Singapore?
    Sorry, there's no parking at Ascott Orchard Singapore.
  • Is there a pool at Ascott Orchard Singapore?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ascott Orchard Singapore?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ascott Orchard Singapore?
    You can check in starting at 3:00 PM. Check-out time is noon.
  • Are there restaurants at or near Ascott Orchard Singapore?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 204 reviews

Very good 8.0
Spacious service apartment
Great place to stay if you are travelling in a group or with family. Just don’t expect a 5 star service like when you are staying in a hotel.
Eddy, au5 night family trip
Exceptional 10.0
Great Location
We stayed here for 3 nights, the rooms were very impressive, very modern, heaps of space and really clean. In a great location, direct link to Paragon shopping centre. Would highly recommend.
Adam, au3 night romance trip
Exceptional 10.0
Enjoy in Acott
It was great, large room, clean, friendly staff and great location. Only issue is next door under construction, and it started from 9am
Po Tin, au3 night romance trip
Exceptional 10.0
Amazing Grace at Ascott
We have previously stayed at the Ascott Hotel in KL, Malaysia, and loved the apartment style set up there. This trip to Singapore we decided to try the Ascott Hotel brand again, but could only afford a regular room. When we arrived my wife asked the staff at reception if they had any upgrades available... and they did. We just had a fabulous trip & the team at Ascott we’re terrific.. we only had 2 nights there this time..but plan a return trip in 2019, and yes... Ascott will be our first choice. Great location, really clean & very high standard.. staff & lovely cleaning lady on our floor , room 1603. Thanks team Ascott for making our stay a memorable one. Hope to See you in 2019 with other friends joining us. Kind regards. Ash & Sandy 😎😇
Ashley, au2 night romance trip
Very good 8.0
The great place to stay for businesses and leisur.
It was so relaxing and the excellent location.
au2 night business trip
Fair 4.0
Construction noise!!!
My room located in front of the construction site. The construction machinery made noise from 6;30am. I made complaind to reception but did not care. Very disappointed service but what a nice property.
Eric Yunchan, auBusiness trip
Very good 8.0
Gorgeous place, bad service
The property itself can't be faulted. It is in a very convenient location close to Orchard Road which can easily be reached via a covered walkway through the Paragon building. The one bed apartment was lovely and very stylish, however for an apartment with a kitchen it was missing practical things like a tea towel and no face washers in the bathroom. I stayed with my baby, yet there was no cot on offer, even though the apartments are supposed to be family friendly. Also, the pool was closed for maintenance however we did not see any work at all going on. I found reception staff to be painfully slow and very unhelpful. We arrived early and there was excuse after excuse why we couldn't get into our room. The place was not full. I've arrived early at other hotels in Singapore before and they've done everything to accommodate early arrivals, the reception staff at the Ascott need to be retrained.
au3 night family trip
Very good 8.0
Awesome place and awesome service.
Muhammad, sg2 night trip
Poor 2.0
Very disappointed 😡
Waited too long to check-in, air conditioning too noicisy and dust everywhere 😒😬
Pui Yee Susana, hk2 night family trip
Very good 8.0
overall a gd stay
Good location, good for family stay. Had stay for 2 times at Ascott.
Steven, sg2 night trip with friends

Ascott Orchard Singapore

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