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Ascott Orchard Singapore (SG Clean)

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Penthouse (Murano Suite) | Pool
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Flat-screen TV
Premium bedding, in-room safe, desk, soundproofing

Overview of Ascott Orchard Singapore (SG Clean)

Ascott Orchard Singapore (SG Clean)

5.0 star property
Luxury aparthotel with 1 outdoor pools, connected to a shopping center, near Orchard Road

8.8/10 Fabulous

279 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
The price is AU$756
Price available on 24/12/2022
Map
11 Cairnhill Road, Singapore, 229724
Main amenities
  • 220 smoke-free apartments
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom

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About this area

What's nearby

  • In Orchard
  • Orchard Road - 4 min walk
  • Bugis Street Shopping District - 10 min drive
  • Singapore Botanic Gardens - 7 min drive
  • Mustafa Centre - 10 min drive
  • Suntec City - 9 min drive
  • Singapore Flyer - 11 min drive
  • Marina Bay Sands Skypark - 12 min drive
  • Raffles Place - 13 min drive
  • Marina Bay Sands Casino - 13 min drive
  • Gardens by the Bay - 12 min drive

Getting around

  • Seletar Airport (XSP) - 22 min drive
  • Singapore Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 69 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.9 miles/36.8 km
  • JB Sentral - 49 min drive
  • Somerset Station - 8 min walk
  • Orchard Station - 12 min walk
  • Newton Station - 14 min walk

Restaurants

  • Luke's Oyster Bar & Chop House - 4 min walk
  • Kuvo - 5 min walk
  • Suju Japanese Restaurant - 5 min walk
  • Brotzeit - 5 min walk
  • Costa - 5 min walk

About this property

Ascott Orchard Singapore (SG Clean)

When you stay at Ascott Orchard Singapore (SG Clean), you'll be within a 15-minute drive of Orchard Road and Gardens by the Bay. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a children's pool are offered, and apartments get the details right with premium bedding and designer toiletries. Fellow travelers love the overall value and overall property condition. The property is just a short walk to public transportation: Somerset Station is 8 minutes and Orchard Station is 12 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 1 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (SGD 40 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: SGD 25 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Alarm clock

Bathrooms

  • Hair dryer
  • Towels provided
  • Designer toiletries

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Porter/bellhop
  • Free local calls
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 220 rooms
  • 20 floors
  • Built in 2016

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Full breakfast is offered for an extra charge of SGD 25 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs SGD 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 1 and up.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore
Ascott Orchard Singapore (SG Clean) Singapore
Ascott Orchard Singapore (SG Clean) Aparthotel
Ascott Orchard Singapore (SG Clean) Aparthotel Singapore

Frequently asked questions

Does Ascott Orchard Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Ascott Orchard Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ascott Orchard Singapore (SG Clean)?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore (SG Clean) on 24 Dec 2022 start from AU$756, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ascott Orchard Singapore (SG Clean)?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ascott Orchard Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ascott Orchard Singapore (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Ascott Orchard Singapore (SG Clean)?
Yes. Self parking costs SGD 40 per day.
What are the check-in and check-out times at Ascott Orchard Singapore (SG Clean)?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Ascott Orchard Singapore (SG Clean) and nearby?
Ascott Orchard Singapore (SG Clean) has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Ascott Orchard Singapore (SG Clean)?
Yes, there's an onsite restaurant. Nearby restaurants include Luke's Oyster Bar & Chop House (4-min walk), Kuvo (5-min walk), and Suju Japanese Restaurant (5-min walk).
Does Ascott Orchard Singapore (SG Clean) have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a microwave, cookware, and a coffee maker.
What's the area around Ascott Orchard Singapore (SG Clean) like?
Ascott Orchard Singapore (SG Clean) is in Orchard, a short 8-minute walk from Somerset Station and 4 minutes' walk from Orchard Road.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8/10 Very good

everything went on smoothly. The room phone is not working
stewart, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jae-Hyon, 2-night trip
Verified Orbitz guest review

4/10 Fair

The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.
Elly, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth for money
The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old
cazuin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and clean rooms
Great service and friendly and helpful staff. Rooms were clean and comfortable.
Trevor, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Woon Woon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing stay. The "suites" are 30sqm which is the size of a 4 star hotel, but the room rate was at serviced apartment levels.The staff were disinterested and unhelpful. The room was worn and the shoe rack for the next door room unhygienic. I would not recommend staying at this accommodation.
philip, 2-night business trip
Verified Hotels.com guest review