Al Ansar New Palace Hotel

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Overview of Al Ansar New Palace Hotel

Al Ansar New Palace Hotel

4-star property
4-star hotel with restaurant, near Prophet's Mosque

10 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Central Area, Medina
Main amenities
  • Daily housekeeping
  • Restaurant
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • In Medina City Center
  • Prophet's Mosque - 12 min walk
  • Al Haram - 19 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 10 min drive


  • Restaurant Arabesque - 4 min walk
  • Kudu - 5 min walk
  • Hardee's - 5 min walk
  • Starbucks - 7 min walk
  • Kyoto - 8 min walk

About this property

Al Ansar New Palace Hotel

4-star hotel in the heart of Medina City Center
You can look forward to free continental breakfast, a coffee shop/cafe, and a restaurant at Al Ansar New Palace Hotel. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), free newspapers, and a front desk safe
  • An elevator, luggage storage, and concierge services
  • A 24-hour front desk, smoke-free premises, and multilingual staff
Room features
All guestrooms at Al Ansar New Palace Hotel feature perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch LED TVs with satellite channels
  • Daily housekeeping and phones


Arabic, English

At a glance

Hotel size

  • 610 rooms
  • Arranged over 14 floors


  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (SAR 100 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Room service

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 2 buildings/towers
  • Safe-deposit box at front desk


  • Elevator
  • Wheelchair-accessible path of travel


  • Arabic
  • English

Room amenities

Be entertained

  • 28-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Self parking costs SAR 100 per day


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Al Ansar New Palace Hotel Medina
Al Ansar New Palace Medina
Al Ansar New Palace
Al Ansar New Hotel Medina
Al Ansar New Palace Hotel Hotel
Al Ansar New Palace Hotel Medina
Al Ansar New Palace Hotel Hotel Medina

Frequently asked questions

Does Al Ansar New Palace Hotel offer free cancellation for a full refund?
Yes, Al Ansar New Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Al Ansar New Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Al Ansar New Palace Hotel?
Yes. Self parking costs SAR 100 per day. Parking spots may be limited.
What are the check-in and check-out times at Al Ansar New Palace Hotel?
You can check in from 4 PM - midnight. Check-out time is noon.
Are there restaurants at or near Al Ansar New Palace Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Restaurant Arabesque (4-min walk), Kudu (5-min walk), and Hardee's (5-min walk).
What's the area around Al Ansar New Palace Hotel like?
Al Ansar New Palace Hotel is a short 11-minute walk from Al Haram and 12 minutes' walk from Prophet's Mosque.

Overall score and ratings





Staff & service


Property conditions & facilities

4/10 Fair

Nasty nothing good abut it
MOHAMMAD, 12-night family trip
Verified guest review

4/10 Fair

The room was not made up when we checked in. Bathtub was very inconvenient. Water pressure was low. There was very bad smell in bathroom which did not go away even after getting cleaned. We asked to change the room due to smell but they said, it is the last one. Breakfast was below average. Parking fee is SAR 50 / day. Location is good.
Verified Orbitz guest review

4/10 Fair

It's very bad hotel no service .The bathroom is very dirty
Verified Expedia guest review

8/10 Very good

good staying for family
Verified guest review

8/10 Very good

Verified guest review

2/10 Poor

Life time bad experience
Hi, I booked the hotel based on the availability of free parking facility. I drove the car about 9 hrs to reach the hotel. when i reached there to get the room and asked them to give me the parking, they said we have no parking. I tried to talk to manager but he said that I am lying and they don't offer free parking. I showed him the booking page and he said that somebody put this by mistake. they finally refused me the parking and said you can go if you don't want to stay. Stupid dealing style. Then i spent 2.5 hours to find parking far away from the hotel. the room cleaning was terrible. Anyhow, i shortened my trip from 3 nights to 2 nights. At the checkout I requested them a refund but they said the person dealing with Expedia booking will come at 9. He didn't show up till 11 am and finally i decided to leave without getting refund for 1 night. Then i dropped my account number and contact details. No body called me for refund till now. I want my money back.
Verified Expedia guest review

2/10 Poor

was bad
we booked free parking with the room, but when we arrived they asked for parking fee. Also there was problem with the alarm that would be setting off every few minutes, also in the morning the electricity was shut down for an hour or so. There was no tissues and no coffee or sugar, and when asked for tissues, they brought bathroom tissues. my experience with this hotel was so bad that I'll never book in it again and I definitely don't recommend it for anyone who wants to booke a hotel in almadina
Verified Expedia guest review

8/10 Very good

very nice place n comfort we enjoyed because near to masjid n take only few minutes
Verified guest review

6/10 Good

Joao paulo, 1-night trip
Verified guest review

8/10 Very good

Verified guest review