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About this property
Hoi An Riverside Villas & Apartments
A great choice for a stay in Hoi An, Hoi An Riverside Villas & Apartments features a winery and offers an airport shuttle (available 24 hours) for VND 350000 per vehicle. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a children's pool are other highlights. Fellow travellers love the pool and helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time from 2:00 PM until 5:30 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Parking
On-site parking only available on request
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
BBQs
Coffee/tea in a common area
Poolside bar
Room service (limited hours)
Snack bar/deli
Swim-up bar
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Kayaking
Sailing
Shopping
Fishing
Access to nearby outdoor pool
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Scuba-diving nearby
Working away
Computer station
Meeting rooms
Services
24-hour front desk
Concierge services
Free bike hire
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Porter/bellhop
Tour/ticket assistance
Wedding services
Facilities
3 buildings/towers
An outdoor pool
Built in 2015
Garden
Safe-deposit box at front desk
Spa services
Television in common areas
Terrace
Winery on-site
Accessibility
Step-free path to entrance
Languages
English
Vietnamese
Room amenities
Be entertained
Cable TV channels
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Dressing gowns and slippers
Iron/ironing board (on request)
Minibar
Sleep well
Bed sheets provided
Soundproofed rooms
Travel cot
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi and wired Internet
Food and drink
Free bottled water
Fridge
More
Access via exterior corridors
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
Christmas Eve (24 December) gala dinner per adult: VND 300000
New Year's Day (1 January) gala dinner per adult: VND 300000
New Year's Day (1 January) gala dinner per child: VND 200000 (from 6 to 11 years old)
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately VND 150000 for adults and VND 120000 for children
Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Fridges are available for an additional charge
Children & extra beds
Rollaway beds are available for VND 250000.0 per day
Airport shuttle service for children costs VND 0.00
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
A surcharge applies to children ages 7-11 sharing existing bedding. An additional extra bed fee equivalent to half the room rate is charged for children ages 12 and older.
This property does not permit cooking on the premises.
Also known as
River Palm Villa Hotel Hoi An
River Palm Villa Hotel
River Palm Villa Hoi An
River Palm Villa
Hoi River Palm Villas Hotel Hoi An
Hoi River Palm Villas Hotel
Hoi River Palm Villas Hoi An
Hoi River Palm Villas
Hoi An River Palm Hotel
Hoi An River Palm Villas
Hoi An Riverside & Apartments
Hoi An Riverside Villas & Apartments Hotel
Hoi An Riverside Villas & Apartments Hoi An
Hoi An Riverside Villas & Apartments Hotel Hoi An
Frequently asked questions
Does Hoi An Riverside Villas & Apartments offer free cancellation for a full refund?
Yes, Hoi An Riverside Villas & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hoi An Riverside Villas & Apartments?
As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at Hoi An Riverside Villas & Apartments on 2 Apr 2023 start from AU$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Hoi An Riverside Villas & Apartments?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hoi An Riverside Villas & Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hoi An Riverside Villas & Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by Hoi An Riverside Villas & Apartments?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.
What are the check-in and check-out times at Hoi An Riverside Villas & Apartments?
You can check in from 2:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hoi An Riverside Villas & Apartments and nearby?
Have fun with on-site activities such as kayaking, sailing and rowing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a winery and spa services. Hoi An Riverside Villas & Apartments also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hoi An Riverside Villas & Apartments?
Yes, there's an on-site restaurant.
What's the area around Hoi An Riverside Villas & Apartments like?
Hoi An Riverside Villas & Apartments is located on the waterfront in Cam Chau, a short 1-minute walk from Riverside Hoi An and 13 minutes' walk from Cam Thanh Bridge. Travellers say that the area is walkable and good for shopping.
Reviews
8.6
Fabulous
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
9.1/10
Cleanliness
8.8/10
Staff & service
6.7/10
Amenities
8.7/10
Property conditions & facilities
Reviews
8/10 Very good
4 Mar 2020
Friendly and helpful welcoming staff. We also really like that be could rent bicycles for free. Breakfast was not the best. It seemed like both mornings our food was cold. The room was very nice and a great value for the money.
Verified traveller
4-night romance trip
Verified Expedia guest review
6/10 Good
30 Dec 2019
I stayed here before in March and despite my room being double booked the manager made suitable arrangements for me.
I arrived again on 19 Dec 2019 and what was apparent was there was a lack of leadership. There was no obvious capable person in charge and English speaking was quite poor. For the first two days, I advised reception 4 times about their being no hot water and no water pressure for my family to shower in comfort. Of course the staff were apologetic and kept telling me '5 minutes', '5 minutes'. It was hours until the problem was resolved on the first day and then we had the same problem the next day.
When I came to check out there was confusion over my Expedia booking and staff were having a problem recognising my booking number. They got there in the end.
On the dry days the cushions weren't put out in the sun loungers by the pool attendant.
The exteria of the building needs some wood treatment and is looking a bit tired.
The breakfast staff were the same as before and the breakfast was adequate.
I write this review because I fear that if the owner does not appoint an efficient and capable manager quickly who knows about the complete running of a hotel business, then I cannot see the villa/Hotel giving a good return on investment. There won't be the repeat customers and a few bad reviews will be damaging. The young Vietnamese woman on the desk some days was very sweet and pleasant.
All the male members of staff didn't appear to know what they were doing.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2019
As always in Vietnam, staff helpful and courteous. A reasonable walki nto the Old City, but free pushbikes available. Great pool😏 Comfortable room with view of pool and river. Palm trees outside our window made a perfect setting
Verified traveller
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2019
Great quiet place to stay
Amazing place, especially room 304 on rhe top corner. Quiet, clean, grest shower and bath in room, nice breakfast but pretty basic. Massage available downstairs for very resonable price. 30 min slow walk to town, 1 hour to the coconut boats, free use of bikes if you fancy riding. Hotel can organise local trips and airport transfers for good price as well. Very happy with our stay and would do this again.
anna
anna, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2019
Excellent hotel, the manager and his family are caring, thoughtful and extremely accommodating. Hotel itself is lovely, we really admired the stunning wooden panelling and detail, and plantation-style setting among the rice paddies. It has a gorgeous pool, each room is beautiful with comfortable beds and huge bathtubs (excellent after a rainy day out!) We enjoyed the breakfast every day. The hotel is around 2km from the old town, we walked many times, and a cab ride was only AUD$1.50.
Would definately stay here again, highly recommend this hotel. 5 stars ⭐️
Verified traveller
9-night trip
Verified Wotif guest review
10/10 Exceptional
30 Dec 2018
The property and rooms are beautiful. We had a family room, which was actually two rooms separated by a door with two very large twin beds in one room and a queen bed in the other. IThe beds were very comfortable. Everything was immaculate. The staff, especially Mr. River, could not have been more helpful. He answered our multitude of questions and was extremely responsive and helpful. All of the staff were friendly, eager to help, and very available. The hotel was a welcome reprieve from the craziness of old town, and we looked forward to returning here at the end of the day. Thank you so much for a fabulous day. So far this is our favorite place we have stayed in Vietnam.
Lj
Lj, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2018
We planned to stay a week..... and stayed two!
Absolutely amazing place. Amazing staff. Beautiful surroundings. Great room service. Clean rooms. However- breakfast was meh! Too repetitive apart from that. It’s the best place in HioAn.
Danielle
Danielle, 3-night family trip
Verified Hotels.com guest review
6/10 Good
7 Apr 2018
nice hotel on main road
Had a good 3 day stay at the River Palms.
staff are a bit shy because their english isnt so good so are probably abit gun shy but if you make the effort they are a great group that tries hard to please.
Its a smaller hotel so choice for breakfast is limited but we never had a problem with freshness or ample variety.
Easy walking distance to Ancient Town. Beware of traffic on this main road can be overwhelming starting early in the morning. also the roosters next door start early at about 4 am and they put their dog out in the middle of the night every night and he barks incessently for over an hour. I actually felt sorry for the poor thing. none of this is the hotels fault but it is worth noting if you are looking for peace and quiet.
The hotel and grounds are kept very clean and rooms are ample size. The rooms could use a box of tissues, the tub is not anchored down so you have to be extremely careful you dont tip the whole thing over if you get in. i think someone must have grabbed for their life as the towel rack is hanging pulled out of the wall and so towels are always placed on the bed. Lighting could use a bit more intensity in the bathroom - fairly dark in there.
Liane
Liane, 4-night trip
Verified Expedia guest review
8/10 Very good
5 Apr 2018
Nice hotel, clean, comfy rooms, pool, friendly sta
The hotel was lovely, the staff were friendly and helpful and the food was amazing. Breakfasts were very good. Reception staff assisted with tours, taxi' s and my trip from the airport as well as my trip to DaLat. The hotel was a little out of town but just a couple of dollars by taxi, so the surrounds of the hotel were quiet and lush.