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Heartwood Inn and Spa
Adults-only inn in Drumheller
- Free WiFi and free parking
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.8.Fabulous.22 verified Hotels.com guest reviews
Not like the usual hotel chains. More personal. Nice location and facilities
May 16, 2019
Excellent room, friendly informative staff with a very homey atmosphere
Sep. 19, 2020
Official standards
This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Guests are provided with free hand sanitiser
- Free WiFi
- Free parking
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 11 smoke-free guestrooms
- Daily housekeeping
- Breakfast available
- Room service
- Spa services
- Air conditioning
What’s around
- Jurassic Laser Tag & Arcades - 6 min walk
- Low Left Indoor Golf Experience - 8 min walk
- Valley Doll Museum - 9 min walk
- World's Largest Dinosaur - 12 min walk
- Canadian Badlands Passion Play - 43 min walk
- Royal Tyrrell Museum - 4.7 mi / 7.5 km
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
- Breakfast
- Dining venue(s)
- Shuttle services
- Spa
Enter dates for 2 guests
- Deluxe Room, 1 Queen Bed
Location
- Jurassic Laser Tag & Arcades - 6 min walk
- Low Left Indoor Golf Experience - 8 min walk
- Valley Doll Museum - 9 min walk
What’s around
Landmarks
- Jurassic Laser Tag & Arcades - 6 min walk
- Low Left Indoor Golf Experience - 8 min walk
- Valley Doll Museum - 9 min walk
- World's Largest Dinosaur - 12 min walk
- Canadian Badlands Passion Play - 43 min walk
- Royal Tyrrell Museum - 4.7 mi / 7.5 km
- Homestead Antique Museum - 1.8 mi / 2.9 km
- Fossil World Dinosaur Discovery Centre - 2.4 mi / 3.8 km
- Midland Provincial Park - 2.7 mi / 4.4 km
- Drumheller's Little Church - 5.1 mi / 8.2 km
- Rosedale Suspension Bridge - 5.5 mi / 8.8 km
Getting around
- Calgary International Airport (YYC) - 87 min drive
At a glance
Size
- 11 rooms
Arriving/leaving
- Check-in time 4 PM-10:30 PM
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
- Caters to adults only
At the property
Food and drink
- Local cuisine breakfast on weekends (surcharge)
- Room service (during limited hours)
Things to do
- Spa services on site
Working away
- One meeting room
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
Facilities
- Garden
- Picnic area
Languages Spoken
- English
- German
In the room
Home comforts
- Air conditioning
- Slippers
- Iron/ironing board (on request)
Freshen up
- Designer toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Free WiFi
Food and drink
- Fridge
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Small print
Also known as
- Heartwood Inn Drumheller
- Heartwood Inn
- Heartwood Drumheller
- Heartwood Inn And Spa Drumheller, Alberta
- Alberta
- Heartwood Inn and Spa Inn
- Heartwood Inn And Spa Drumheller
- Heartwood Inn and Spa Inn Drumheller
Optional extras
Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
Local cuisine breakfast is offered for an extra charge of CAD 10.00 for adults and CAD 6.00 for children (approximately)
Pets are allowed for an extra charge of CAD 25 per pet, per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Heartwood Inn and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, pets are welcome. There's a charge of CAD 25 per pet, per stay.
- You can check in from 4 PM - 10:30 PM. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
- Yes. Nearby restaurants include The Recovery Tap House (5-min walk), Vintage Tap House (5-min walk), and Diana Restaurant (5-min walk).
- Heartwood Inn and Spa has spa services and a picnic area, as well as a garden.
8.8.Fabulous.22 verified Hotels.com guest reviews
- 10.0.Exceptional
Excellent service and room. Staff was very friendly and made great recommendations.
1 night romance trip, Jul. 7, 2019
Verified Expedia guest review
- 10.0.Exceptional
Lovely older home with garden. Close to downtown and walking area along the river.
1 night romance trip, Jun. 17, 2019
Verified Expedia guest review
- 8.0.Very good
Nice private entrance to the downstairs rooms. We wanted the cheapest room so we only got a queen sized bed and a shower rather than a king and a bath. It was pretty comfortable and just fine for a quick weekend getaway.
3 night romance trip, Mar. 7, 2019
Verified Hotels.com guest review
- 8.0.Very good
Very nice place to stay right downtown.I would recommend it.
2 night family trip, Jan. 25, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great stay, will return!
Patrice contacted us to let us know the room was ready early, and met us at the door when we arrived! We were upgraded to a lovely room with an outside door and fireplace; wine glasses, corkscrew and fridge, private bath. It’s like a big house but more hotel than B&B. Comfy sitting area with fireplace. Located in a residential area across the road from train tracks (we did not see or hear any trains), and easy walk to a pub (good food), 7-11 and Cafe Ole for coffee. Patrice made coffee in the morning but we went for a walk earlier. We will go back, Royal Tyrell Museum of Palentology and the HooDoos are amazing.
Laurel, 1 night romance trip, Jan. 2, 2019
Verified Hotels.com guest review
- 4.0.Fair
This hotel advertises itself as a spa. In this case, the "spa" consists of a jacuzzi in the middle of the bedroom. The hotel owner was welcoming and friendly. He said that he asks all guests not to use the jacuzzi after 10pm. At midnight we were suddenly awakened by the sound of a jacuzzi directly above us. I went up the the 2nd floor and could hear the noise coming from one of the rooms. I knocked on the door, but there was no response. I then reluctantly called the desk number. The owner answered. I told him about the jacuzzi and that we were unable to sleep. He said "ok", which I took to mean that he would call the room. At this point it was 12:20. The noise nevertheless continued until 12:45, followed by the sound of water draining from the tub. The following morning when I checked out, I told the owner that we were not very pleased about being awakened and kept awake for almost an hour. I told him that I thought that we should receive a discount. He bluntly refused, stating that he was already giving Expedia a 15% discount. He said that he tells all guests not to use the jacuzzi after 10. That certainly didn't help in our case. We would not recommend this hotel.
James, 1 night trip, Sep. 12, 2018
Verified Expedia guest review
- 10.0.Exceptional
Unique experience in a wonderful setting. Our room had access to the outside as well as the interior.
bj, 1 night trip, Aug. 27, 2018
Verified Expedia guest review
- 8.0.Very good
Older building with character very clean and well run. Would recommend
Roger, 1 night romance trip, Aug. 23, 2018
Verified Hotels.com guest review
- 8.0.Very good
Location is convenient, owner is very nice. But there is too many things and furniture in the room. The floor of the cottage is slanted with the headboard of the bed about 1-2 inches lower than the feet.
H, 1 night trip, Aug. 12, 2018
Verified Expedia guest review
- 10.0.Exceptional
飛行機の遅れと迷子でチェックインが非常に遅くなりましたが、非常に親切に対応していただきました。 部屋はバブルバスがついていて、とても魅力的でした。
1 night trip, Sep. 17, 2018
Verified Expedia guest review