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Dolphin Bay Hotel

Photo gallery for Dolphin Bay Hotel

Garden
Exterior
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Fridge, microwave, stovetop, coffee/tea maker
Family Apartment, 1 Bedroom, Kitchen | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Dolphin Bay Hotel

Dolphin Bay Hotel

2.5 star property
No-frills hotel in Hilo
9.0 out of 10 Superb
9.0/10 Superb

472 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Laundry facilities
  • Non-smoking
Map
333 Iliahi Street, Hilo, HI, 96720
Main amenities
  • Daily housekeeping
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Cots/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • Port of Hilo - 9 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 14 min drive

Restaurants

  • McDonald's - 12 min walk
  • Pineapples Island Fresh Cuisine - 11 min walk
  • Hilo Town Tavern - 8 min walk
  • Cafe Pesto - 12 min walk
  • Puka Puka Kitchen - 12 min walk
Map

About this property

Dolphin Bay Hotel

Dolphin Bay Hotel is a great choice for a stay in Hilo. You'll have free perks such as WiFi and self-parking. Fellow travellers say good things about the helpful staff and overall comfort.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
State tax ID – TA 095-227-9040-01

Also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Does Dolphin Bay Hotel offer free cancellation for a full refund?
Yes, Dolphin Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dolphin Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dolphin Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dolphin Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Dolphin Bay Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dolphin Bay Hotel and nearby?
Dolphin Bay Hotel has a picnic area and a garden.
Does Dolphin Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and a toaster.
What's the area around Dolphin Bay Hotel like?
Dolphin Bay Hotel is a short 1-minute walk from Hamakua Heritage Corridor and 7 minutes' walk from Kalakaua Park.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.5/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff were very friendly and helpful. I loved the assortment of books in the library and the fresh banana bread and papaya in the mornings.
Nunia, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is well kept and clean. The staff is friendly and accommodating. Coffee and banana bread in the morning. Room was well stocked. including the full kitchen. A great hotel!
Robin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

evonda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kazunori, 1-night trip
Verified Expedia guest review

8/10 Very good

One of a kind. The morning freshly-made banana bread and coffee available from 6am were welcome touches.
Nigel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Home away from Home
Very comfortable and cozy, like home! Loved the bathtub!!
Richard, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay very pleasant staff
We had a nice stsy the people were very nuce and helpfull.
Daniel, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ideal long stay accommodation
I really enjoyed my stay here. The host John knows the island so well and was so helpful for sightseeing. The staff were always friendly and the place was well maintained, even if older. The kitchen was well set up. Beautiful gardens with off street parking. Nice quiet street with easy access and within walking distance to the shops and restaurants. I would stay there again.
Susan, 5-night trip with friends
Verified Hotels.com guest review