Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Holiday Inn Resort Mazatlan

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • On beach
  • Free WiFi
  • Beach towels
Avenida Playa Gaviotas 220, Zona Dorada, Mazatlan, SIN, 82110, Mexico

Mazatlan beachfront hotel with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • On beach
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Second stay at the Holiday Inn Resort. Beautiful property for the price. Great service,…Nov. 9, 2020
  • The staff was so friendly everyone is so amazing will definitely stay there again will…Oct. 26, 2020

Holiday Inn Resort Mazatlan

from A$118
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking

What’s around Holiday Inn Resort Mazatlan

Landmarks

  • In Zona Dorada
  • Playa Norte - 40 min walk
  • Mazatlan Aquarium - 42 min walk
  • Punta Camaron Beach - 1 min walk
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 1 min walk
  • Sea Shell City Museum - 2 min walk
  • The Mazatlan Malecón - 15 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking on site

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Golfing on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 1765
  • Conference space size (meters) - 164
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Concordia - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Vinata - This sports bar specializes in international cuisine. Happy hour is offered. Open daily.

El Vigia - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golfing on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Holiday Inn Resort Mazatlan’s small print

Also known as

  • Holiday Inn Mazatlan
  • Holiday Inn Mazatlan Mazatlan
  • Holiday Inn Resort Mazatlan Hotel
  • Holiday Inn Resort Mazatlan Mazatlan
  • Holiday Inn Resort Mazatlan Hotel Mazatlan

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for USD 250.0 per day

Buffet breakfast is offered for an extra charge of USD 170 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Resort Mazatlan

  • Does Holiday Inn Resort Mazatlan offer free cancellation for a full refund?
    Yes, Holiday Inn Resort Mazatlan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Mazatlan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Resort Mazatlan?
    Yes, there's free self and valet parking.
  • Is there a pool at Holiday Inn Resort Mazatlan?
    Yes, there's an outdoor pool.
  • Are pets allowed at Holiday Inn Resort Mazatlan?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Resort Mazatlan?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn Resort Mazatlan?
    Yes, Restaurante Concordia offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Restaurant Munchkins (4-min walk), Panama (4-min walk), and Allegro Caffe (6-min walk).

Recent reviews

Superb 9.0 From 607 reviews

Fair 4.0
Step it up! Such a nice place
Only 2 elevators for the whole building! A lot of traffic and slow elevators. Rooms were not cleaned had to complain in order to get it done. Slow slow breakfast service
marcos, us5 night family trip
Poor 2.0
Total decepción
Llegamos y al reservar 3 habitaciones solamente utilizamos 1 vehiculo pero no tenia estacionamiento, el check inn no encontraban la reservacion de 1 habitacion por lo que se tardaron cerca de 1 hora para darnos el check inn. Al llegar al cuarto el baño estaba sucio y no tenia toallas secas, al solicitar 4 toallas al front desk solamente trajeron 2. El internet sumamente lento, el ruido en los cuartos extremadamente alto ya que la banda se la pasa tocando en la playa y no paran ni poquito el sonido las ventanas. Total es un hotel al que vas y no descansas, solamente estas tratando de solucionar el mal servicio que te brindan, 1/10
Miguel, mx1 night trip with friends
Exceptional 10.0
mini and amazing vacation
Very good
Reynalda, us3 night family trip
Exceptional 10.0
Hotel and staff was great. Only problem was rlevator eas always being serviced causing delays and guests having to use stairs.
MARIA, us4 night family trip
Exceptional 10.0
Nice stuff but that only thing was that people was not wearing face mask
us2 night family trip
Exceptional 10.0
AMAZING!!!
It was amazing!! We got a view to the ocean and it was the most amazing hotel I have ever stayed at. Despite it being a tourist destination it was quiet at night and we were able to sleep peacefully. Everything was perfect. We are definitely going back. I highly recommend this wonderful hotel! You won’t regret it!
Expedia, us1 night family trip
Exceptional 10.0
Servicio EJEMPLAR!
The bell hop was amazing! This may not really pertain to my stay, but I believe his OUSTANDING service and ability to help out a fellow human being should be celebrated. On my checkout day, I, forgot the most important thing behind... MY PASSPORT.. by the time I realized this, I was on a bus back to Durango and then heading out to Nuevo Laredo later on that night. Of course, I freaked out, as I had to be at work on Monday, and it was already Saturday afternoon. I couldn't burn more time.. However, the bell boy at The Holiday Inn came in clutch and linked me up with a taxi buddy of his, to have it taken to the bus station, where the bus driver would deliver it to me later that evening in Durango, DGO 2 hours before my trip back home. I honestly was at a loss for words on how incredible he was. I hate that I am so forgetful when it comes to names, but his above and beyond customer service made me a forever customer. Truly restored a bit of my faith in humans. Sin duda, la gente Sinaloense es de lo mas hospitable y amable. Ese chavo se merece un aumento, un dia de descanso, o algun tipo de honor. Juro que si pa' el proximo año sigue ahí, yo personalmente me encargare de darle las gracias que se merece. Me salvo la vida con ese gran favor!
ARISTEO, us2 night trip
Exceptional 10.0
Confirmation
Brno and Holiday Inn did NOT have the same confirmation. Confusing to everyone involved...
Gregg O., usOther trip
Good 6.0
Nothing unique about this property? In fact it was quite benign. We especially loved the attention we received by our housekeeper we had during our stay. When she had her break we did not receive the same attention to housekeeping services as the one we had throughout most of our stay.
M, us13 night romance trip
Exceptional 10.0
Great place to stay
This is an excellent place to stay. The only thing I would suggest to the hotel is that they give you an option for a refrigerator in the room
Susan R, us8 night family trip

Holiday Inn Resort Mazatlan