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All properties in Gisenyi, Rwanda
1 room, 2 adults

Gorillas Lake Kivu Hotel

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
  • Free self parking
Avenue de la Cooperation, Gisenyi, Rwanda

Gisenyi beach hotel with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • At this price the property must have modern TVs not the year 2000s boxes they have. The…Mar. 10, 2020
  • Everything is excellent and best value for money. Hotel is clean and safe. Rooms are…Mar. 4, 2020

Gorillas Lake Kivu Hotel

from A$140
  • Deluxe Double Room
  • Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside
  • Executive Suite, 1 Bedroom, Lake View, Lakeside

What’s around Gorillas Lake Kivu Hotel

Landmarks

  • Gisenyi Beach - 7 min walk
  • Rwanda Tourism University College - 11 min walk
  • Kigali Independent University - 21 min walk

Getting around

  • Kigali (KGL-Kigali Intl.) - 152 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Gorillas Lake Kivu Hotel’s small print

Also known as

  • Gorillas Lake Kivu Hotel Gisenyi
  • Gorillas Lake Kivu Hotel Hotel Gisenyi
  • Gorillas Lake Kivu Hotel
  • Gorillas Lake Kivu Gisenyi
  • Gorillas Lake Kivu
  • Gorillas Lake Kivu Hotel Hotel
  • Gorillas Lake Kivu Hotel Gisenyi

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Gorillas Lake Kivu Hotel

  • Does Gorillas Lake Kivu Hotel offer free cancellation for a full refund?
    Yes, Gorillas Lake Kivu Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Gorillas Lake Kivu Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Gorillas Lake Kivu Hotel?
    Yes, there's free self parking.
  • Is there a pool at Gorillas Lake Kivu Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Gorillas Lake Kivu Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Gorillas Lake Kivu Hotel?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Gorillas Lake Kivu Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Bistro Restaurant & Wine Garage (3-min walk), Calafia (6-min walk), and White Rock Bistro (7-min walk).
  • Is airport shuttle service offered by Gorillas Lake Kivu Hotel?
    Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle roundtrip.

Recent reviews

Very good 8.4 From 13 reviews

Exceptional 10.0
Decent place right by the lake
Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
usman, us1 night trip
Very good 8.0
By the water
Great service and nice location. Lots of mosquitos at night and no nets.
us1 night business trip
Exceptional 10.0
The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc
Valda M., us3 night business trip
Very good 8.0
Mysigt hotell med närhet till centrum
Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.
se2 night trip
Poor 2.0
Bad hotel.
Bad hotel. No good communication hotel.
Jeongseok, kr4 night business trip
Very good 8.0
Graham, ca1 night trip
Exceptional 10.0
Amelia, ie2 night family trip

Gorillas Lake Kivu Hotel

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