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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Santa Alejandria

3-star3 stars
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001, Colombia

City-center hotel within walking distance of Clock Tower
  • Free WiFi
  • Attentive staff, and the little things like refilling my water bottle and late checkout.…Jul. 2, 2019
  • We thoroughly enjoyed our stay here and loved the area. Bed and pillows were comfortable.…Mar. 1, 2020

Hotel Santa Alejandria

from A$53
  • Double Room, 1 Double Bed
  • Twin Room, 2 Single Beds
  • Double Room, 1 King Bed
  • Suite
  • Economy Double Room without window, First Floor

What’s around Hotel Santa Alejandria


  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 19 min walk
  • Bocagrande Beach - 21 min walk
  • Marbella Beach - 24 min walk
  • Simon Bolivar House and Museum - 3 min walk
  • Santo Toribio Church - 4 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available on request from 6 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle from 6 AM to 10 PM *


  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
  • Microwave in a common area
  • Refrigerator in a common area
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Hotel Santa Alejandria’s small print

Also known as

  • Hotel Santa Alejandria Cartagena
  • Hotel Santa Alejandria
  • Santa Alejandria Cartagena
  • Santa Alejandria
  • Hotel Santa Alejandria Hotel
  • Hotel Santa Alejandria Cartagena
  • Hotel Santa Alejandria Hotel Cartagena


Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for COP 60000.0 per night

Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santa Alejandria

  • Does Hotel Santa Alejandria offer free cancellation for a full refund?
    Yes, Hotel Santa Alejandria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Santa Alejandria?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Santa Alejandria?
    Sorry, there's no onsite parking at Hotel Santa Alejandria.
  • Are pets allowed at Hotel Santa Alejandria?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Santa Alejandria?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Is airport shuttle service offered by Hotel Santa Alejandria?
    Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is COP 50000 per vehicle one-way.

Recent reviews

Very good 8.2 From 163 reviews

Very good 8.0
Walled city
From check in to check out the service was great. Decent breakfast for the price of the stay. Room was small but great for 1 person. AC definitely worked great. Location was good as there was a grocery store at the corner. Lots of amazing restaurants around.
ca1 night trip
Very good 8.0
The staff are very friendly and will help you in any way they can. The bedroom was a little dull and the sink area was in a tight space. Overall, I had a nice experience because the staff make all the difference.
mx4 night trip
Good 6.0
Better places to stay for the money.
The first night we had room 202. It was so narrow It was hard to open the suitcase and we had no where to put things. I had to lay my suitcase on the folding "seat" and use it as a table. The next night we had 205. Much bigger bed and room to open both suitcases. And ample places to put things. However the bathroom was smaller than a broom closet. Not comfortable to go to the bathroom or have a shower. Another thing is when they say they have "hot water" I never experienced anything more than lukewarm sun warmed water. For my CAD$ 60/night booking I was disappointed. However the breakfast was good and staff great.
Kevin, us2 night family trip
Exceptional 10.0
Great hotel!!
The hotel staff was AMAZING!! They went above and beyond to make our stay a wonderful one. Helped us with taxis, tours, map to get around, recommendations. The room was comfortable, the bathroom a bit small but everything was clean. Safe area, close to tourist spots, restaurants, and really close to a supermarket with ATM.
Christian, us3 night romance trip
Exceptional 10.0
Delightful small hotel in walled City
Lovely cooked to order breakfast in courtyard. Staff most helpful arranging transportation.
us2 night trip
Very good 8.0
Great place in town!
This hotel was great for the days we spent in Cartagena. Clean and comfortable. It's close to almost everything in town and surprisingly quiet in the evenings.
Laura, us4 night romance trip
Exceptional 10.0
Fantastic location, very noce and attentive staff, clean.
us4 night romance trip
Very good 8.0
The Best People make the difference!
The hotel was great but is all about the people. I got sick & Marilyn allowed the wonderful Maija to help me. I am back to health because of their gracious care. Very helpful with info & making arrangements for travel & transportation. Hotel is clean, quiet (except for kids), well maintained & well run. Somebody cares. I would definitely stay there again. Great location. Thanks again to Maija & all the staff.
Robert, us11 night trip
Fair 4.0
Totally oversold.
While the staff was lovely the location of the hotel is in a seedy part of the walled city, there was no hot water in the bathroom and the sink sat on the toilet with no access. I think we paid a lot of money due to the fact that it was New Years weekend so perhaps it’s priced more in line with what you get other times of the year.
us3 night family trip
Very good 8.0
Best location.
Location and service was great. Everything was an easy walk. Especially the supermarket on the corner. However there is a store under construction in the hallway entrance so it was noisy.
Carrie, us4 night trip

Hotel Santa Alejandria

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