Aro Palace Hotel

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Pool
Indoor pool
Terrace/patio
Terrace/patio

Overview of Aro Palace Hotel

Aro Palace Hotel

5.0 star property
Luxury hotel in Brasov Old Town with spa and indoor pool

8.4/10 Very good

112 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$217
Price available on 27/6/2022
Map
27 Eroilor Boulevard, Brasov, 5000000
Main amenities
  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Children's pool
  • Room service
  • Room service
  • Coffee shop/cafe
  • Business center
For families
  • Free cribs/infant beds
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Henri Coanda Intl. Airport (OTP) - 139 min drive
  • Bartolomeu - 8 min drive
  • Brasov Station - 9 min drive
  • Codlea Station - 17 min drive
  • Airport shuttle (surcharge)

About this property

Aro Palace Hotel

A great choice for a stay in Brasov, Aro Palace Hotel features an airport shuttle. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel offer LCD TVs and minibars. Fellow travelers like the convenient parking and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children's pool

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 80-cm LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centru SPA. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for RON 178 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Aro Hotel
Aro Palace
Aro Palace Brasov
Aro Palace Hotel
Aro Palace Hotel Brasov
Hotel Aro
Hotel Aro Palace
Aro Palace Hotel Hotel
Aro Palace Hotel Brasov
Aro Palace Hotel Hotel Brasov

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Mark, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay, excellent service
Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.
Razvan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms although advertised as “soundproof” are definitely not. I could hear people walking around on the floor above me as well as people in adjacent rooms. The beds were extremely firm but a good size. The breakfast in the morning was great. Lots of options to choose from with fresh coffee and juice.
Philip, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Adel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The reception staff went above and beyond to assist us. We had to move to the hotel last minute as my daughter fractured her ankle. Caring and friendly staff.
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The balcony view was amazing! We saw the mountains, a beautiful, crisp sunny morning view of a jewel city!
Cezar, 3-night family trip
Verified Expedia guest review

2/10 Poor

Great location in the heart of old town Good breakfast buffet Everything else beyond comprehension: the condition of the property hasn't changed since the building was constructed in 1970th or 1980th. Very dirty carpets, disgusting furniture, pillows made of concrete, no power outlets in rooms etc. It's not clear why a large city like Brasov can't afford a decent downtown hotel. No ac since the AC is turned off in the entire building!!! Plus, 30 bucks per parking is a rip off, it isn't even a vallet. Nobody would greet at the door or help with the luggage to the room. We had to fight for room cleaning and by the end of the day (11pm) only 1 room out of 2 received new towels and no shampoo. Do not recommend.
Asiia, 3-night family trip
Verified Expedia guest review

4/10 Fair

PASCARIU, 2-night family trip
Verified Hotels.com guest review