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All properties in Mackay, Queensland, Australia
1 room, 2 adults

The Metropolitan Hotel

3-star3 stars
17 Gordon Street, Mackay, QLD, 4740, Australia

3-star hotel in Mackay with restaurant and bar/lounge
  • Free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

The Metropolitan Hotel

  • Standard Double Single Room

What’s around The Metropolitan Hotel

Landmarks

  • Queens Park Orchid House - 4 min walk
  • Artspace Mackay - 9 min walk
  • Jubilee Park - 13 min walk
  • Mackay Enertainment and Convention Centre - 13 min walk
  • Bluewater Lagoon - 18 min walk
  • Caneland Central - 19 min walk
  • Harrup Park - 27 min walk
  • Town Beach - 27 min walk

Getting around

  • Mackay, QLD (MKY) - 13 min drive
  • Mackay Station - 11 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 4:30 PM-8:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 10 AM - midnight. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Working away
  • One meeting room
Services
  • Front desk (limited hours)
Facilities
  • Designated smoking areas
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Digital TV channels
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

The Metropolitan - This bistro serves lunch and dinner.

The Metropolitan Hotel’s small print

Also known as

  • Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel Mackay
  • Metropolitan Mackay
  • Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel
  • The Metropolitan Hotel Mackay

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Metropolitan Hotel

  • Does The Metropolitan Hotel offer free cancellation for a full refund?
    Yes, The Metropolitan Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Metropolitan Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Metropolitan Hotel?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Are pets allowed at The Metropolitan Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Metropolitan Hotel?
    You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near The Metropolitan Hotel?
    Yes, there's an onsite restaurant, The Metropolitan. Nearby restaurants include The Paddock & Brew Company (6-min walk), Burp.eat.drink (6-min walk), and Cool Mango Salad Bar (7-min walk).

The Metropolitan Hotel