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All properties in Springbrook, Queensland, Australia
1 room, 2 adults

The Mouses House Rainforest Retreat

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • DVD player
  • Fridge
  • Microwave
2807 Springbrook Road, Springbrook, QLD, 4213, Australia

Mountain chalet with outdoor pool, near Springbrook National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • DVD player
    • Fridge
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Loved the stay the heating with the fire place was perfect for the cold nights, we got to…Sep. 18, 2019
  • We booked a family of four and were given the comfortable Chalet Doc, which can…Apr. 10, 2019

The Mouses House Rainforest Retreat

  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen

What’s around The Mouses House Rainforest Retreat

Landmarks

  • Springbrook National Park - 2 min walk
  • Gondwana Rainforests of Australia - 1 min walk
  • Canyon Lookout - 12 min walk
  • Bilbrough Falls - 16 min walk
  • Numinbah Nature Reserve - 23 min walk
  • Springbrook Research Observatory - 2.9 mi / 4.7 km
  • Purling Brook Falls - 3 mi / 4.8 km
  • Best Of All Lookout - 3.3 mi / 5.3 km

Getting around

  • Coolangatta Airport (OOL) - 46 min drive
  • Varsity Lakes Station - 44 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 13 apartments

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free extended parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, German.

At the property

Food and drink
  • English breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Free bicycles on site
  • Tennis on site
  • Sauna
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Year Built – 1980
  • Garden
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Private spa tub
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • IPad
  • IPod docking station
  • Video-game console
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
More
  • In-room safe (laptop compatible)

The Mouses House Rainforest Retreat’s small print

Also known as

  • Mouses House Rainforest Retreat Springbrook
  • Mouses House Rainforest Retreat
  • Mouses Rainforest Retreat Springbrook
  • Mouses Rainforest Retreat
  • The Mouses House - Springbrook Mt Hotel Springbrook
  • The Mouses House Rainforest Retreat Chalet
  • The Mouses House Rainforest Retreat Springbrook
  • The Mouses House Rainforest Retreat Chalet Springbrook

Optional extras

English breakfast is offered for an extra charge of AUD 22.5 per person (approximately)

Cribs/Infant beds are available for AUD 5.00 per day

Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Mouses House Rainforest Retreat

  • Is parking offered on site at The Mouses House Rainforest Retreat?
    Yes, there's free self and extended parking.
  • Is there a pool at The Mouses House Rainforest Retreat?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at The Mouses House Rainforest Retreat?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Mouses House Rainforest Retreat?
    You can check in from 2 PM to 8 PM. Check-out time is 11 AM.
  • Is airport shuttle service offered by The Mouses House Rainforest Retreat?
    Yes, an airport shuttle is available. The charge is AUD 100 per vehicle one way.

Recent reviews

Fabulous 8.8 From 14 reviews

Poor 2.0
Very unhappy overall
Beautiful chalet but unfortunately not a room for 4 as to get up to second bedroom it was like climbing into your loft hatch not suitable at all .
Lisa, au1 night family trip
Exceptional 10.0
Best get away ever!
I don’t know where to begin, so I will just say this place was the best place my husband and I have ever stayed!
Victor, auRomance trip
Exceptional 10.0
What a beauty!!!!
Lovely experience. Great staff
quintin, gb1 night family trip
Exceptional 10.0
It was a good getaway from buslting city life. Host, Wayne, has been very helpful and patience with providing answers to all our questions. He lives on site, hence finding him isn't difficult at all. Resort has all the essential (if not more) that you need ; it's a very warm and comfortable chalet. My family love our stay here, and Mouses made our stay at Springbrook very memorable. Hope to be back some day again!
Stella, sg2 night family trip
Very good 8.0
Short but happy stay
The hosts were very friendly and there were plenty of activities to do and see. Eg board games etc. The place was cosy with a warm fireplace and just gives u thag rustic feel away from the city. Gd place to unwind. Internet connection is non-existent/super slow even on telstra network
Wee Meng, sg1 night family trip
Very good 8.0
Where is Snow White?
It's a good choice for honeymoon. Racoon went to knock our door for dinner. Brush turkey make sure our security. Self cooking dinner, play Monopoly and watching movie were the fun activities for us. Impressed by the IT technology that enhanced the comfy of the stay.
Winny, sg1 night family trip
Very good 8.0
Trivelig opphold i regnskogen
Store hytter uten innsyn, innendørs OG utendørs boblebad midt i regnskogen. Bra service, rent, ryddig, moderne fasiliteter (pod-kaffemaskin, gassovn, flatskjerm, PS3 og inkludert tilgang på filmer og musikk).
Andreas, noFamily trip
Exceptional 10.0
Rachel, au3 night romance trip

The Mouses House Rainforest Retreat

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