Hotel Sorrento

3.5 star property
Melbourne beach hotel with 2 bars/lounges, spa

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Hotel Sorrento

Photo gallery for Hotel Sorrento

Aerial view
Suite, 1 Bedroom, Sea View, Sea Facing | Balcony
2 bars/lounges
Apartment on the Hill  | Living area
Indoor wedding

Overview of Hotel Sorrento

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
Map
5-15 Hotham Road, Sorrento, VIC, 3943
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Room service
  • Business centre
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • ATM/banking services
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Garden
  • Terrace

Room options

Suite, 1 Bedroom, Sea View, Sea Facing

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Apartment on the Hill

  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Heritage Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Heritage Bay View Room

  • 42 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Garden View Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

What's nearby

  • In Sorrento
  • Peninsula Hot Springs - 15 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 94 min drive
  • Melbourne Airport (MEL) - 98 min drive
  • Melbourne, VIC (AVV-Avalon) - 114 min drive
  • Drysdale Station - 67 min drive

Restaurants

  • Itali.Co - 4 min walk
  • Bistro Elba - 8 min walk
  • Stringers Store - 5 min walk
  • Chopstix Asian Noodle Bar - 9 min walk
  • Hotel Sorrento Dining Room - 1 min walk

About this property

Hotel Sorrento

Situated on the bay, Hotel Sorrento is a great choice for a stay in Melbourne. Guests can visit the spa to indulge in massages, facials or body treatments, and The Sorrento serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace.

Languages

English

At a glance

Hotel size

  • 37 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM to 8 PM on Saturdays and 9 AM to 5 PM on Sundays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 bars/lounges
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1871
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Hotel Sorrento Spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Dining

The Sorrento – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25 for adults and AUD 25 for children
  • Credit card charges are subject to an extra charge of 1.9 per cent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Guests booking the Heritage Suites can expect some noise from the hotel bar on Friday and Saturday nights.

Also known as

Hotel Sorrento
Il Nido Sorrento
Sorrento Il Nido Hotel
Hotel Sorrento Hotel
Hotel Sorrento Sorrento
Hotel Sorrento Hotel Sorrento

Frequently asked questions

Does Hotel Sorrento offer free cancellation for a full refund?
Yes, Hotel Sorrento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sorrento?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sorrento?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sorrento?
You can check in from 2 PM - 7 PM. Check-out time is 10 AM.
What is there to do at Hotel Sorrento and nearby?
Hotel Sorrento has 2 bars and a spa, as well as a picnic area and a garden.
What's the area around Hotel Sorrento like?
Hotel Sorrento is located near Sorrento Front Beach in Sorrento, a short 3-minute walk from Searoad Ferry Terminal and 15 minutes' walk from Sorrento Golf Club.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Good

modern studio room
modern studio room in good location
Bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and well presented staff are friendly ...............
1-night trip
Verified Wotif guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Property failed to honour booking made and confirmed with WOTIF. Property also failed to return 2 phone calls made on morning of check in, asking to confirm booking. All efforts were made by me to ensure a great weekend away for my WIFEs birthday. Property and booking service failed me completely and have offered nothing to rectify the situation. Bad service and bad form. Means no money will be spent with either WOTIF or Hotel Sorrento in the future. I will also use my customer right to denounce both businesses in all future conversations
Dion, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Nice Hotel
Fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Lastminute guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Disappointed that the roof top bar which was recommended to us to visit wasn’t open, as this was a staff member who suggested it was very surprised that they didn’t know what was happening. The staff in the bar area that was open (only one out of 3 bars) were very rude. Other staff at the restaurant and reception were all very pleasant. The room was lovely, don’t think I will be rushing back any time soon.....
1-night romance trip
Verified Wotif guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Staff when checking into the hotel were amazing however some of the staff that were waiting on tables were quite rude. Beautiful hotel though and spotlessly clean and comfortable.
1-night romance trip
Verified Expedia guest review