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Room options

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

6/10 Good

modern studio room
modern studio room in good location
Bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and well presented staff are friendly ...............
1-night trip
Verified Wotif guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Property failed to honour booking made and confirmed with WOTIF. Property also failed to return 2 phone calls made on morning of check in, asking to confirm booking. All efforts were made by me to ensure a great weekend away for my WIFEs birthday. Property and booking service failed me completely and have offered nothing to rectify the situation. Bad service and bad form. Means no money will be spent with either WOTIF or Hotel Sorrento in the future. I will also use my customer right to denounce both businesses in all future conversations
Dion, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Nice Hotel
Fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Lastminute guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Disappointed that the roof top bar which was recommended to us to visit wasn’t open, as this was a staff member who suggested it was very surprised that they didn’t know what was happening. The staff in the bar area that was open (only one out of 3 bars) were very rude. Other staff at the restaurant and reception were all very pleasant. The room was lovely, don’t think I will be rushing back any time soon.....
1-night romance trip
Verified Wotif guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Staff when checking into the hotel were amazing however some of the staff that were waiting on tables were quite rude. Beautiful hotel though and spotlessly clean and comfortable.
1-night romance trip
Verified Expedia guest review