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Pan Pacific Serviced Suites Orchard, Singapore

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Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Pan Pacific Serviced Suites Orchard, Singapore

UNESCO Sustainable Travel Pledge

Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property
Luxury aparthotel with outdoor pool, near Orchard Road

9.2/10 Superb

71 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
96 Somerset Road, Singapore, 238163

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About this area

What's nearby

  • In Orchard
  • Orchard Road - 3 min walk
  • Singapore Botanic Gardens - 6 min drive
  • Bugis Street Shopping District - 10 min drive
  • Mustafa Centre - 10 min drive
  • Suntec City - 9 min drive
  • Singapore Flyer - 11 min drive
  • Marina Bay Sands Skypark - 12 min drive
  • Raffles Place - 13 min drive
  • Gardens by the Bay - 12 min drive
  • Marina Bay Sands Casino - 14 min drive

Getting around

  • Singapore (XSP-Seletar) - 23 min drive
  • Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.7 miles/36.6 km
  • JB Sentral - 49 min drive
  • Somerset Station - 1 min walk
  • Orchard Station - 11 min walk
  • Dhoby Ghaut Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Kuvo - 3 min walk
  • Bao Today - 4 min walk
  • Shisen Hanten - 4 min walk
  • Lawry's The Prime Rib - 4 min walk
  • Tsui Wah Restaurant - 4 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Placing you within a 15-minute drive of Orchard Road and Gardens by the Bay, Pan Pacific Serviced Suites Orchard, Singapore offers an airport shuttle (available 24 hours) for SGD 96.30 per vehicle. Guests can relax at the hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a steam room are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Somerset Station is steps away and Orchard Station is 11 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
  • This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).
  • This property accepts guests who are on the Vaccinated Travel Lane (VTL) scheme. Guests will be required to present their approved VTL form during check-in.
  • Due to COVID-19 restrictions, guests arriving before the listed checkin time will not be able to wait in the lobby.
  • This property's service fee covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking (max. 1 space per unit)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Ice maker
  • Cookware/dishes/utensils
  • Toaster
  • Freezer

Dining

  • Buffet breakfast available for a fee weekdays: SGD 25 per person
  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: SGD 86.5 per night

Bathrooms

  • Free toiletries
  • Shampoo
  • Toilet paper
  • Hairdryer
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided
  • Bidet
  • Slippers
  • Dressing gowns

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player
  • Pay films

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Shopping centre on site

Safety features

  • Fire extinguisher

General

  • 126 rooms
  • 16 floors
  • 1 building
  • Built in 2008
  • No plastic coffee stirrers

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: SGD 1000.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 96.30 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for SGD 86.5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

Is Pan Pacific Serviced Suites Orchard, Singapore currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Pan Pacific Serviced Suites Orchard, Singapore offer free cancellation for a full refund?
Yes, Pan Pacific Serviced Suites Orchard, Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pan Pacific Serviced Suites Orchard, Singapore?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pan Pacific Serviced Suites Orchard, Singapore?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's free self parking. On-site parking is limited (max. 1 space per unit).
Is an airport shuttle service offered by Pan Pacific Serviced Suites Orchard, Singapore?
Yes, an airport shuttle is available. The charge is SGD 96.30 per vehicle.
What are the check-in and check-out times at Pan Pacific Serviced Suites Orchard, Singapore?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Pan Pacific Serviced Suites Orchard, Singapore and nearby?
Pan Pacific Serviced Suites Orchard, Singapore has an outdoor pool and a 24-hour fitness centre, as well as a hot tub and a garden.
Are there restaurants at or near Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an on-site restaurant. Nearby restaurants include Kuvo (3-min walk), Bao Today (4-min walk) and Shisen Hanten (4-min walk).
Does Pan Pacific Serviced Suites Orchard, Singapore have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Pan Pacific Serviced Suites Orchard, Singapore like?
Pan Pacific Serviced Suites Orchard, Singapore is in Orchard, a short 1-minute walk from Somerset Station and 3 minutes' walk from Orchard Road. Travellers give top marks for the aparthotel's prime location.

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

10/10 Exceptional

Soo Thiam, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 12-night trip
Verified Hotels.com guest review

8/10 Very good

12-night trip
Verified Hotels.com guest review

6/10 Good

Room condition is old.
DARREN, 12-night business trip
Verified Hotels.com guest review

8/10 Very good

Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Bev, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Mr.Black, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Paul, 11-night romance trip
Verified Hotels.com guest review

6/10 Good

The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
S.G, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
9-night family trip
Verified Expedia guest review