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Genesis Holiday Apartments

Photo gallery for Genesis Holiday Apartments

Exterior
3 Bedroom Standard Apartment (5 Nights Stay) | Balcony
View from room
3 Bedroom Standard Apartment (5 Nights Stay) | Living room | Flat-screen TV
Individually decorated, individually furnished, soundproofing

Overview of Genesis Holiday Apartments

Entire apartment

Genesis Holiday Apartments

3.5 star property
3.5-star Gold Coast apartment with 2 outdoor pools

8.2/10 Very good

81 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Cnr 26 Markwell Ave & 2981 Surfers Blvd, Surfers Paradise, QLD, 4217

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Cavill Avenue - 2 min drive
  • The Star Gold Coast - 7 min drive
  • Wet'n'Wild Gold Coast - 30 min drive
  • Warner Bros. Movie World - 26 min drive
  • Dreamworld - 32 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive
  • Varsity Lakes Station - 21 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 27 min drive
  • Florida Gardens station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hanazono Teppanyaki - 2 min walk
  • Osaka Kaiten Sushi - 2 min walk
  • SkyPoint Observation Deck - 3 min walk
  • Bistro Lamp - 4 min walk
  • Amin's Kitchen - 5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Genesis Holiday Apartments

A great choice for a stay in Gold Coast, Genesis Holiday Apartments features an airport shuttle. Guests can take a dip in one of 2 outdoor pools, or visit the fitness centre for a workout. There are 2 outdoor tennis courts, a sauna and in-room conveniences such as kitchens and washers/dryers. The pool and comfortable beds get good marks from fellow travellers. The property is only a short walk to public transportation: Florida Gardens station is 13 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5 PM) and Saturday - Saturday (8:30 AM - 2:30 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 9 AM to 11 AM on Sundays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Sauna
  • Steam room

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per stay (8-device limit)

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Rice cooker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 33.0 per day

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer

Living spaces

  • Dining room

Entertainment

  • Flat-screen TV with digital service
  • Pool or billiards table
  • Games room

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Free newspapers (reception)
  • No housekeeping

Things to do

  • Fitness centre
  • 2 outdoor tennis courts
  • Bike rentals nearby

Safety features

  • Smoke detector

General

  • 28 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 12.0 per day
  • Rollaway beds are available for AUD 33.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Genesis Holiday Apartments Apartment Surfers Paradise
Genesis Holiday Apartments Surfers Paradise
Genesis Holiday Apartments
Genesis Apartments Hotel Surfers Paradise
Genesis Holiday Apartments Apartment
Genesis Holiday Apartments Surfers Paradise
Genesis Holiday Apartments Apartment Surfers Paradise

Frequently asked questions

Does Genesis Holiday Apartments offer free cancellation for a full refund?
Yes, Genesis Holiday Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Genesis Holiday Apartments?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Genesis Holiday Apartments on 14 Feb 2023 start from AU$385, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Genesis Holiday Apartments?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Genesis Holiday Apartments?
Yes, there are 2 outdoor pools.
Are pets allowed at Genesis Holiday Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Genesis Holiday Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by Genesis Holiday Apartments?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Genesis Holiday Apartments?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Genesis Holiday Apartments and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the apartment's other amenities, which include a seasonal outdoor pool and a sauna. Genesis Holiday Apartments also has a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Genesis Holiday Apartments?
Yes. Nearby restaurants include SkyPoint Observation Deck (3-min walk), Bistro Lamp (4-min walk) and Amin's Kitchen (5-min walk).
Does Genesis Holiday Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a rice cooker.
Does Genesis Holiday Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Genesis Holiday Apartments like?
Genesis Holiday Apartments is located near Surfers Paradise Beach in Surfers Paradise, a short 11-minute walk from Cavill Avenue and 17 minutes' walk from Slingshot. Travellers say that this apartment is in a good location.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.9/10

Staff & service

7.5/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Poor

Worst plsce i have ever stayed
Leigh, 4-night family trip
Verified Wotif guest review

4/10 Fair

We were in the budget apartment and while the location is good and the pool and spa are enjoyable, the apartment itself was not clean and was in dire need of an update. Hair in the bathrooms, mould in the shower, a used Band-Aid for a welcome gift. The beds weren’t comfortable with stains on the mattresses and no protectors. The furniture was run down and some pieces stained and unclean. 4 towels provided for a week-long stay. You have to buy everything for the kitchen so come prepared. I suppose you get what you pay for but the general expectation is that it should at least be clean - I’m 5 months pregnant and was worried about the state of the place. Apparently the other apartments were in decent condition so it seems like the anomaly. Well, I hope so, at the very least.
Eliza, 6-night family trip
Verified Lastminute guest review

4/10 Fair

Propert wasn't cleaned properly, wifi wasn't working, shower head broken etc etc when we moved in, complaint the next morning as the reception close early and no one answer the call on the after hours service phone number the guy on the reception said that he will personally go with cleaner to the room to make sure it's properly cleaned, we left and came back in the evening property was still not cleaned I try calling on the after hours phone number but no answer the next morning I went back to the reception ask the guy that why the apartment has not been cleaned he was said it should be as the cleaner went in to the property but asured me that if not he will fix it today before we come back to the property but you know what nothing happened property was still a mess called the manager on after hour phone number this time answered and when I said the the apartment has not been cleaned, wifi and shower head not fixed instead of apology he said the it's been cleaned before we move in and nothing can be done right know as it's our last day there. Definitely not going back there, poor management and absolutely poor service overall.
Sadiq, 3-night family trip
Verified Lastminute guest review

8/10 Very good

Lovely to have a place where the whole famiky can stay and have our own spaces. Love the spa and pool!
Carly, 4-night family trip
Verified Wotif guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

View was nice place was dirty. Broken mirrow on the wall what could cut people. There was poo in the toilet when we checked in. There was no hot water at night time and property manager woildnt answer his phone.next day when je would amswer he phone he said aboit getting part refound and calle back and never did.
Michael, 1-night family trip
Verified Wotif guest review

4/10 Fair

Great location. Good size apartment with great views of the beach. Good pool. Unfortunately the lack of maintenance in room very obvious. External doors to balcony didn’t shut (open to outside - you could actually see a outside - door frame eroded. This also meant not secure but luckily we were 10 floors up so not a concern). Apartment heater, dryer and bathroom fans also didn’t work. 1 bathroom stank. Staff pleasant and did come to fix a blind that didn’t work in one of the bedrooms. Also tried to fix reverse cycle A/C and it worked for 30 mins after that then showed the error again. Staff didn’t follow up. We were so cold over night due to all rooms being essentially open to the outside that we had to sleep in jumpers. Not enough extra blankets for all 3 beds. I really felt there was only so much I could speak to staff about faults that I gave up…it got really uncomfortable. Then we were accused of only returning 1 set of keys when that was all we were given as it was only me and 2 kids. Minuscule free WIFI allowance. I wouldn’t stay here again. Very disappointing and unnecessary. The place has potential, just not maintained.
Alex, 5-night family trip
Verified Lastminute guest review

10/10 Exceptional

I quite liked the location and highly recommended staying there.
Benjamin, 1-night trip with friends
Verified Wotif guest review

6/10 Good

Sarah, 1-night trip
Verified Expedia guest review

6/10 Good

The details listed on the expedia app were completed different to what we got when we reached there.
Mayank, 1-night trip with friends
Verified Expedia guest review