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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

4-star4 stars
S.S. 12, Mza. 15, Lote 1-02, 103, Predio María Irene, Puerto Morelos, QROO, 77511, Mexico

Puerto Morelos beachfront property with 9 restaurants and spa
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Excellent service all the time, keep up with the awesomeness Jul. 23, 2020
  • The pool area was clean, the food restaurants were clean, the food portions were small at…Apr. 6, 2020

Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

from A$204
  • Junior Suite Beso Garden View
  • Double Room Single Use

What’s around Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

Landmarks

  • On the beach
  • Petempich Bay - 17 min walk
  • Crococun Zoo - 39 min walk
  • Ojo de Agua Beach - 2.5 mi / 4.1 km
  • Puerto Morelos Town Square - 5.5 mi / 8.8 km
  • Sanctuary of Hope and Time Capsule - 5.2 mi / 8.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5.5 mi / 8.8 km
  • Puerto Morelos Reef - 5.5 mi / 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Size

  • 200 rooms

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Swim-up bar
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Golf lessons available nearby
  • Beach towels
  • Pool sunloungers
  • Tennis on site
  • Spa tub
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Casa del Mar - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.

Blue Moon - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only.

Sensai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Villa Marina - This restaurant specializes in Mexican cuisine and serves brunch and dinner. Open select days.

Ocean Coral & Turquesa El Beso Adults Only - All Inclusive’s small print

Also known as

  • Ocean Turquesa All Inclusive Puerto Morelos
  • Privilege Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Privilege Ocean Coral Turquesa All Inclusive
  • Privilege Ocean Coral Turquesa Puerto Morelos
  • Privilege Ocean Coral Turques

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.03 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

  • Does Ocean Coral & Turquesa El Beso Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Ocean Coral & Turquesa El Beso Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    Yes, there are 4 outdoor pools.
  • Are pets allowed at Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    You can check in from 3:00 PM to 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Ocean Coral & Turquesa El Beso Adults Only - All Inclusive?
    Yes, there are 9 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include I Wanna Pizza (2.9 mi), John Gray's Kitchen (3 mi), and Sabor de Mexico (3 mi).

Recent reviews

Good 7.6 From 86 reviews

Very good 8.0
The property overall was wonderful. However, I paid for an all adult all-inclusive all night early morning I heard kids crying, which caused a disturbance to my sleep.
Yolanda, us4 night trip with friends
Very good 8.0
The pool didn’t have a heater, the water was too cold, the beach was not the best one, the beach didn’t have any Activities like jets skies
us5 night romance trip
Fair 4.0
YOU GET WHAT YOU PAY FOR? EVEN PAYING FOR EXTRA GETS YOU NOTHING HERE! ‘Ocean View’,literally just that you can see it but not sit on your balcony (that you pay extra for) and enjoy it. The balcony is unusable due to the wall blocking your view. ‘Privilege’ (you pay extra for) sounds great but it’s not. Still have to make reservations, like everyone else, still have to wait to get into things, or not at all (including the privilege restaurant). There is 1 privilege bar and 1 waitress for every person they sold Privilege to. They over sell it not caring that it’s too many. You want a chair by the pool or down on the beach (that you paid extra for)? Sorry even at 6am all the chairs will have towels on them, unless you want to pay even more to have someone hold one for you. Which was not suppose to be allowed. The constant haggling , trying to get you to buy things. Starts right at check-in. This hotel is part of a time share, an H10 person will take you aside , making you think it’s part of the check in , then try to get you to join the timeshare. JUST SAY NO, as soon as they try to take you aside. The staff for the most part was very nice and did their job well. Restaurants we’re fine, like any resort. Only 1 option for breakfast and lunch. Activities were more for the kids. Cost $40 USD to get into town (10 min away). Spa was very dated and not worth the extra money you pay for it. Stay elsewhere.
JandD, us4 night romance trip
Good 6.0
The facilities are well kept and the resort is very clean. They keep the beach well groomed. The rooms are spacious(little outdated) however upon check in discovered our room had 2 double beds despite our king size bed request. Our dissatisfaction came with the fact that nobody from the privilege costumer service staff took any action after 2 Mexican girls (also "guest" in the resort) tried to still my wife's purse from the pool bar.
us6 night family trip
Good 6.0
Nice resort overall. Something for everyone to do just about everyday. Plenty of restaurants to choose from. However, management was horrible due to the fact an employee(s) went into my room and went into my suitcase and stole items. Management was no help at all with the situation.
us3 night romance trip
Very good 8.0
The resort was beautiful, the staff very friendly and helpful. The buffet was mostly good. The restaurants had an hour wait without reservations.
Joye, us7 night family trip
Very good 8.0
I thought Ocean Coral & Turquesa was a fantastic option for the price. I'd bet you would see some upgrades by staying at a more expensive resort, but generally I thought where they cut back was really reasonable. Most importantly, Ocean Coral was clean. Mattresses were very comfortable (another major factor for me!), and the food was consistently good. I was pleasantly surprised by the buffet (which is the only option for breakfast and I believe for lunch, too). Food seemed fresh, especially the produce in the salad bar. Beach was beautiful. Pools were also gorgeous. The staff was fantastic. My only complaints, really, are that the liquor was definitely watered down (although that meant hangovers weren't as bad!), and unless you upgraded to "Privilege," the liquor brands were...not good. Like, think the quality of liquor you bought in college. Some people may not mind this at all! I would have been happier with something middle-tier. Another minor complaint, but the chairs by the beach definitly could have been more comfortable. The resort has a family section and an adults-only section, and I thought they did a fantastic job of spacing everything out so you could find what you were looking for. I spent most of my time on the adults-only side, where there was a party pool (swim-up bar, DJ, games) and a quieter pool. On the family side, there was (I think!) a kids pool and family (kids/adults) pool as well. All in all, I was super happy with our stay here!
Meagan, us6 night romance trip
Exceptional 10.0
This Vacation was luxurious and very inexpensive!! All the staff was extremely kind and more than happy to help and answer questions and helped to make sure I was happy and well attended to. We stayed on the adults only side and it was so quiet and serene! I loved the exclusive access for adults to the beach bar and pool areas. The restaurants were centrally located. One of the pool bar staffs suggestions was that we upgrade our stay to Privilege and it was well worth it! Thank you Juan in the Privilege pool area for the tip. Anthony the bellman walked us all over and showed us where everything was located, and the main bar staff Johnson and Mateo made sure we always had beverages and made us feel like welcomed friends!
Girlsvacay, us3 night trip with friends
Very good 8.0
I have stayed at this hotel previously and enjoyed my visit. Unfortunately, this time was not as great. The staff weren't as helpful. Further, the resort did not provide my upgrade(s) as required by Expedia VIP hotels. Instead, the resort wanted me to pay for the upgrades. Expedia was also no help (like last year) in getting this resolved. My room was far from most amenities such as dining. Sadly, it became a chore just to go dining, unless you are upgraded to privilege, which is the only "restaurant" near the adults only section. To make matters worse, on one evening there was no food available. Guests had to "piece" together a meal from the scraps that were left over. On the brighter side, my favorite server, Mario, was still available at one of the restaurants. He is GREAT!!! as was Ms. Jimena and Raul ??) at the bar in the bowling alley (newly added). They were awesome! For those choosing to travel to this resort, it can be nice. The place is beautiful. Staff certainly make the difference. If booking in the adults only section, go ahead and get the privilege. While privilege is not worth the extra money (imo), it is worth having someplace closer to your room to dine and to get towels, if needed, for the pool. This does not help, however, with the gym, which is located in the family section of the resort. Suggestion: definitely do the bike ride.
Elle, us8 night trip
Very good 8.0
Ocean coral great! Somewhat confusing?
Great all inclusive experience! Excellent service. Food was mostly OK... but lots of options! While many servers and concierge meant well, they often were disorganized and not always knowledgeable.
us7 night family trip

Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

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