4/10 Fair
24 Jan 2023
Firstly, I would like to thank the staff and managers on duty, as they were extremely friendly and helpful. They were willing to assist with troubles we encountered during our stay.
Some of the issues related to the hotel were out of their control unfortunately. Hotel condition was extremely disappointing considering the price. Smell wasn't so great on the floors we stayed (we tried different rooms including on level 3, 12, 15 and 16). Carpets were also not in good condition. There were some stains on bed sheets and although bathroom was relatively cleaner, there was still bad smell.
Unfortunately, I wouldn't think I would use the hotel again if I visited Brisbane.
Verified traveller
3-night family trip
Verified Hotels.com guest review