Best Western Ocean Reef Suites

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Pool
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Suite, 1 King Bed, Non Smoking, Jetted Tub (Penthouse) | View from room

Overview of Best Western Ocean Reef Suites

Best Western Ocean Reef Suites

2.5-star property
Kill Devil Hills hotel on beach

7.4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
107 S Virginia Dare Trl, Kill Devil Hills, NC, 27948
Main amenities
  • On the beach
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Microwave
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Deep soaking bathtub

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Manteo, NC (MEO-Dare County Regional) - 23 min drive
  • Norfolk Intl. Airport (ORF) - 103 min drive

About this property

Best Western Ocean Reef Suites

Hotel by the ocean
Take advantage of laundry facilities, a gym, and a business center at Best Western Ocean Reef Suites. With a beachfront location, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Smoke-free premises, express check-out, and coffee/tea in the lobby
  • An elevator, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the beach locale
Room features
All guestrooms at Best Western Ocean Reef Suites have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Hydromassage showers, deep soaking tubs, and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 4:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • On the beach
  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Dining table

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western Ocean Reef
Best Western Ocean Reef Suites
Best Western Ocean Reef Suites Hotel
Best Western Ocean Reef Suites Hotel Kill Devil Hills
Best Western Ocean Reef Suites Kill Devil Hills
Ocean Reef Suites
Best Western Kill Devil Hills
Best Western Ocean Reef Hotel Kill Devil Hills
Kill Devil Hills Best Western
Best Western Ocean Reef Suites Hotel
Best Western Ocean Reef Suites Kill Devil Hills
Best Western Ocean Reef Suites Hotel Kill Devil Hills

Frequently asked questions

Does Best Western Ocean Reef Suites offer free cancellation for a full refund?
Yes, Best Western Ocean Reef Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Ocean Reef Suites?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Best Western Ocean Reef Suites on 31 Oct 2022 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Ocean Reef Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Ocean Reef Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Best Western Ocean Reef Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Ocean Reef Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Ocean Reef Suites?
You can check in from 4:00 PM - 4:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Ocean Reef Suites and nearby?
Best Western Ocean Reef Suites has a seasonal outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Best Western Ocean Reef Suites?
Yes. Nearby restaurants include Dare Devil's Pizzeria (14-min walk), Bonzer Shack (15-min walk), and Awful Arthur's Oyster Bar (2.3 mi).
Does Best Western Ocean Reef Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Ocean Reef Suites like?
Best Western Ocean Reef Suites is located a short 18-minute walk from Destination Fun. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.4

Good

7.3/10

Cleanliness

7.7/10

Staff & service

6.5/10

Amenities

6.8/10

Property conditions & facilities

6.3/10

Eco-friendliness

4/10 Fair

Location great. Front desk staff was helpful and polite. Hotel though is in need of renovation; our room was very musty-smelling and not all surfaces had been cleaned. Doors to the room & balcony were very hard to open & to lock.
3-night family trip
Verified Hotels.com guest review

6/10 Good

From the beginning…..The lady at check in told me I looked older than in my license pic and left me standing there while she went outside for a while. I don’t think she was trying to be rude intentionally, but it was pretty unprofessional. The set up of the room is nice. There’s a closed off bedroom, and then a small kitchen area with a full fridge and then a living room area. It feels like a small apartment. It smelled as if it had been cleaned but it was not vacuumed well as I found crumbs under a table when I was going to use an outlet. I couldn’t get the TV to turn on. The shower had some structural issues. Overall it just needed some updates. The outside area going into the room was very dirty. The pool was also a little dirty and the hot tub had a sunken in cover over it. They need new pool chairs. Additionally the elevator broke while I was there and a woman and her children were apparently trapped inside and she was screaming. The cops came and that was the second time I saw the cops there during my one night stay. I did not have breakfast so I can’t comment on that. I heard from other guests that it was not good. The workout room was decent, but I couldn’t get the treadmill to operate. But the elliptical worked well and you can look outside while you work out. I had to pay 400 including tax for this room. I think the value is more like 200 tops, but it was the only place that was left.
Holly, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful!!
Don’t stay here! Dated hotel, extremely dirty - to the point that hair was coming out from the tub as we showered. Box spring had visible stains, bedside table had black dirt (don’t even want to know). Even elevator buttons were dirty. Do yourself a favor and run the other way. Look at my picture of the “ocean view” room I paid extra for.
Estevao, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We rented a suite and paid over $1000 for three nights. The 1 bed room suite was old and the bedroom had staunch smell which we could not get rid inspite of keeping the door open all the time. The cleanliness is below average. Although the staff had been good and cooperative. Overall we are disappointed with the service and could have been much better given the amount charged
Jagdishwar, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Think twice about going here
We really liked the idea of having a suite. However, there was black mold on the ceiling, bubbled paint in the bathroom, dirty balcony windows, phones that didnt even have a cord attached so no hone service, pool dirty, the hot tube had dirty water on the cover and who knows when it was last opened, and the night time staff were put out by any questions. I don't know that I will take my family back.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Bradford, 3-night family trip
Verified Hotels.com guest review

6/10 Good

I went to the front desk to tell them how nasty the room was when I arrived and their solution was to hand me a bottle of cleaner. So I cleaned the room myself. The counters, ottoman, tabletops, brown water around the toilet, and the roach by the lamp were absolutely disgusting. I will never stay there again.
Chris, 3-night family trip
Verified Expedia guest review

6/10 Good

Have stayed here many times. Staff is always great but there have always been minor issues little things like, no stopper for bathtub, door hard to unlock, big rear on the arm of the sofa) which are tolerable but the morning we were leaving, a maintenance worker unlocked the door and opened it without knocking. My grown granddaughter was in the way to the bathroom from the bedroom and was quite frightened by the person opening the door and starting to come in until he saw her. This was an hour before checkout time. Then housekeeping came to clean before we had checked out also. She did knock before entering. She apologized and said she was told we had checked out. We have enjoyed our previous stats but not sure I’ll stay again. One reason we like to stay there is the friendly desk staff .
Anita, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Phil, 4-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 3 days I do like the hotel room it was great space for my family. It’s not like we are staying in the hotel anyways. I was disappointed the hot tube did not work! The pool can use a good cleaning time to time . The elevator was broke on the one side. I just wish they put it up on there site no hot tube from what we where told it’s been broke for a long time. For a first timer here and the price and with cost gone up these days I would paid somewhere else. Because my family needs pool the hot tube and the beach!
Catherine, 3-night family trip
Verified Travelocity guest review