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All properties in Chilliwack, British Columbia, Canada
1 room, 2 adults

SureStay Hotel by Best Western Chilliwack

2.5-star2.5 stars
43971 Industrial Way, Chilliwack, BC, V2R3A4, Canada

No-frills hotel in Chilliwack Proper Village West with indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

British Columbia may have travel restrictions in place due to COVID-19. 

  • Excellent customer service...rooms are clean and comfy and quite large...decent breakfast…Sep. 19, 2018
  • this was our last night of our self drive holiday. what a wonderful experience when we…Jun. 16, 2018

SureStay Hotel by Best Western Chilliwack

from A$89
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking (2nd Floor;Atrium View)
  • Standard Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Suite, Multiple Beds, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub (Atrium View;with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

What’s around SureStay Hotel by Best Western Chilliwack

Landmarks

  • In Chilliwack Proper Village West
  • Chilliwack Heritage Park - 14 min walk
  • Cottonwood Shopping Mall - 2.7 mi / 4.4 km
  • Prospera Centre - 2.9 mi / 4.6 km
  • Cultus Lake Waterpark - 7.9 mi / 12.6 km
  • Chilliwack Museum and Historical Society - 3.7 mi / 5.9 km
  • Chilliwack Cultural Centre - 4.4 mi / 7.2 km
  • University of the Fraser Valley - Chilliwack Campus - 4.8 mi / 7.7 km

Getting around

  • Vancouver International Airport (YVR) - 80 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 28 min drive
  • Agassiz Station - 22 min drive
  • Mission City Station - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • British Columbia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Specific rooms only*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Indoor pool
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built – 1986
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

SureStay Hotel by Best Western Chilliwack’s small print

Also known as

  • Best Western Rainbow Country Inn Chilliwack
  • Country Inn Chilliwack
  • SureStay Hotel by Best Western Chilliwack Hotel
  • SureStay Hotel by Best Western Chilliwack Chilliwack
  • SureStay Hotel by Best Western Chilliwack Hotel Chilliwack
  • Best Western Rainbow Country Inn
  • Best Western Rainbow Country Chilliwack
  • Best Western Rainbow Country
  • SureStay Hotel Best Western Chilliwack
  • SureStay Best Western Chilliwack
  • Best Rainbow Country Inn
  • Chilliwack Best Western
  • Chilliwack Country Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 9:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100.00 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CAD 10.0 per night

Pets are allowed for an extra charge of CAD 10.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Hotel by Best Western Chilliwack

  • Does SureStay Hotel by Best Western Chilliwack offer free cancellation for a full refund?
    Yes, SureStay Hotel by Best Western Chilliwack does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Chilliwack?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SureStay Hotel by Best Western Chilliwack?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at SureStay Hotel by Best Western Chilliwack?
    Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from December 1 2020 to December 31 2021 (dates subject to change).
  • Are pets allowed at SureStay Hotel by Best Western Chilliwack?
    Yes, pets are welcome. There's a charge of CAD 10.00 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at SureStay Hotel by Best Western Chilliwack?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near SureStay Hotel by Best Western Chilliwack?
    Yes. Nearby restaurants include Cookie's Grill (12-min walk), Boston Pizza (2.1 mi), and Vita Bella (2.2 mi).

Recent reviews

Fabulous 8.6 From 458 reviews

Very good 8.0
Spacious and comfortable
It didn't appear to be a big hotel but it sure seems spacious in the hallways and there are plenty of rooms. Our room was bigger than I expected. Fairly quiet except for wall heater which would come on pretty loud when trying to sleep. Just sounds I guess we weren't used to hearing. We thought they did a good job with the to-go continental breakfasts. Just would like a little plate for the egg and muffin.
Gail, ca1 night trip
Exceptional 10.0
Always try and stay here when we go to Chilliwack...a great place every time...the staff are excellent!!
Dave, ca1 night trip
Very good 8.0
Quiet. Love the hot tub and pool. Friendly staff. Clean. Comfortable bed. Good thermostat control of room temperature.
Theresa, ca2 night romance trip
Exceptional 10.0
Room 125 nice and quiet .
Janet, ca1 night trip
Good 6.0
Basic hotel on the side of the highway however it has a lovely courtyard with pool and hot tub as well as gardens. Not a single bottle of water in mini fridge though! Good for the price
shells, ca1 night romance trip
Very good 8.0
Nice place
Nice hotel, great breakfast. The bed was comfy and the room was a good size. Lots of parking. It's in a more industrial area so not much for food and shopping, if you need that. The restaurant was closed due to COVID. The pool was open however, which I thought was good. You had to book a time slot as they were only allowing so many in at a time.
ca1 night trip with friends
Exceptional 10.0
Fantastic. Free breakfast was great and we just took it up to our room. Everything was clean. Bed was comfy!!!! :)
ca1 night family trip
Very good 8.0
The atrium and the pool area is cute. The rooms were clean.
Connie, ca1 night family trip
Exceptional 10.0
Great hotel for kids!! They loved the indoor pool and garden
Aaro, ca1 night family trip
Exceptional 10.0
Family fun
Labor Day long weekend a great way to end the summer and start the school year
Eva, ca2 night family trip

SureStay Hotel by Best Western Chilliwack