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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Hotel Indigo Krakow - Old Town

4-star4 stars
Filipa 18, Krakow, 31-150, Poland

4-star hotel with restaurant, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Really lovely hotel, friendly staff and perfect location. Feb. 17, 2020
  • Fantastic little boutique hotel just 5 minutes walk from the main city walls so away from…Jan. 25, 2020

Hotel Indigo Krakow - Old Town

from A$79
  • Superior Room
  • Standard Room
  • Premium Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
  • Standard Room, 1 Queen Bed
  • Superior Room, 2 Single Beds
  • Suite, 1 Bedroom

What’s around Hotel Indigo Krakow - Old Town

Landmarks

  • In City Centre
  • Main Market Square - 10 min walk
  • Wawel Castle - 22 min walk
  • Oskar Schindler Factory - 40 min walk
  • Krakow Barbican - 4 min walk
  • St. Mary's Basilica - 10 min walk
  • Cloth Hall - 11 min walk
  • Dragon's Den - 24 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 29 min drive
  • Krakow Glowny Station - 9 min walk
  • Krakow Lobzow Station - 11 min drive
  • Wieliczka Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Golfing on site
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 904
  • Conference space size (meters) - 84
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Lift
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Accessible bathtub
Languages Spoken
  • English
  • German
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Filipa 18 - This restaurant specializes in Polish cuisine.

Hotel Indigo Krakow - Old Town’s small print

Also known as

  • Indigo Florian Gate
  • Indigo Krakow Florian Gate
  • Hotel Indigo Florian Gate
  • Indigo Krakow Old Town Krakow
  • Hotel Indigo Krakow - Old Town Hotel
  • Hotel Indigo Krakow - Old Town Krakow
  • Hotel Indigo Krakow - Old Town Hotel Krakow

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

Optional extras

Buffet breakfast is offered for an extra charge of PLN 60 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Indigo Krakow - Old Town

  • Does Hotel Indigo Krakow - Old Town offer free cancellation for a full refund?
    Yes, Hotel Indigo Krakow - Old Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Hotel Indigo Krakow - Old Town?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Indigo Krakow - Old Town?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Indigo Krakow - Old Town?
    Yes, there's an onsite restaurant that serves Polish cuisine. Nearby restaurants include Jarema (2-min walk), Glonojad (3-min walk), and Lajkonik (3-min walk).
  • Is airport shuttle service offered by Hotel Indigo Krakow - Old Town?
    Yes, an airport shuttle is available.

Recent reviews

Exceptional 9.6 From 140 reviews

Exceptional 10.0
Great little hotel, relaxed and luxurious
Great hotel, excellent quality of renovation, very comfortable and nice food. Our room was amazing, the bed very comfortable and staff were extra friendly. we had heated floor in the bathroom which was a nice touch. We enjoyed the variety and freshly cooked breakfast. This hotel definitely deserves its star rating. A couple of notes. We did ask for our light bulb to be replaced which was forgotten.. The cocktail bar downstairs is modern and well equipped with good ingredients however somehow the cocktails are not well executed and taste flat (both whiskey sour and negroni were disappointing for the price). Despite these minor details, this hotel is an amazing place to stay and would return no doubt. It is a very relaxing and pleasant place to be!
gb3 night trip with friends
Exceptional 10.0
Great location. Friendly. Comfortable. Modern.
Thomas, gb3 night trip
Exceptional 10.0
Exceptional
Elaine, gb3 night trip
Exceptional 10.0
A must stay hotel
Amazing hotel, extremely clean and friendly staff. Great location close to the main square, shopping centre and railway station. Which you can get direct from the airport
Lynne, gb2 night trip with friends
Very good 8.0
We enjoyed the boutique style hotel and found everything to our satisfaction, except for 1 room where the water in the shower sipped over the bathroom floor. The breakfast was sumptuous and freshly prepared. The location is perfect for sightseeing in the old town. It was a very happy holiday experience.
Marga, hk3 night trip with friends
Very good 8.0
I stayed at the Indigo for two nights to see Krakow Old Town and take a day trip to Aushwitz. The parking was a little difficult and had to park down the street. It could be communicated better by the hotel. The hotel staff was extremely helpful though, walked with us to our car, helped us get to parking, and helped carry our bags back. Exceptional service. The rooms were really nice and modern. Very clean, quiet, and comfortable. Excellent location for getting to Old Town. Five minutes to the gate and about 15 minutes walking to the town square. I highly recommend this hotel.
Rick, us2 night family trip
Exceptional 10.0
Second time at the Indigo I
Second time staying at this hotel- really nice, clean and friendly, well located too!
Scott, gb1 night trip
Exceptional 10.0
Happy in Cracow
Nicely redone building. Great location close to the center of Cracow. A surprisingly good restaurant in the Hotel where we had an amazing and outstanding dinner. The only drawback we can think of is that the rooms are bit tight!
Adam T., us2 night family trip
Very good 8.0
Friendly staff, flexible, quick check-in
Sait, gb1 night business trip
Exceptional 10.0
Second Stay As Good As The First
Another great stay. I was here for business travel again but am looking forward to bringing my family here. Breakfast is top notch. The hotel is clean, comfortable and just the perfect balance of old and new cool factors.
us5 night business trip

Hotel Indigo Krakow - Old Town

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