The Regency Hotel Hatyai

Property class: 3
Hotel with restaurant, near Lee Garden Plaza

Choose dates to view prices

The Regency Hotel Hatyai offers a great location, putting you within a short 10-minute walk of Lee Garden Plaza. Guests looking for a bite to eat can visit Krua-Luang, which serves international cuisine.

Reviews

6.0 out of 10
Good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Restaurants
  • Coffee shop/cafe
  • 6 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is AU$60
includes taxes & fees
24 Oct - 25 Oct

Room options

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
23 Prachatiphat Road, Hat Yai, Songkhla, 90110

What's nearby

  • Lee Garden Plaza - 5 min walk - 0.5 km
  • Kim Yong Market - 9 min walk - 0.8 km
  • Central Department Store - 9 min walk - 0.8 km
  • Odean Shopping Mall - 9 min walk - 0.8 km
  • Robinson Department Store - 16 min walk - 1.3 km

Getting around

  • Hat Yai (HDY-Hat Yai Intl.) - 26 min drive
  • Hat Yai Railway Station - 14 min walk
  • Bang Klam Station - 32 min drive
  • Khuan Niang Station - 36 min drive

Restaurants

  • ‪เกาเหลาเลือดหมูป้าเขียว - ‬2 min walk
  • ‪ราดหน้า โกฉ่อน - ‬2 min walk
  • ‪192 ราดหน้า อาหารตามสั่ง - ‬2 min walk
  • ‪Ban Han Halal Restaurant - ‬2 min walk
  • ‪ข้าวขาหมูอาเก๊า - ‬2 min walk

About this property

The Regency Hotel Hatyai

  • The Regency Hotel Hatyai offers a great location, putting you within a short 10-minute walk of Lee Garden Plaza. Guests looking for a bite to eat can visit Krua-Luang, which serves international cuisine.

At a glance

Hotel size

    • 436 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free on-site self-parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Krua-Luang – This restaurant specialises in international cuisine. Open daily.
Royal Coffee Corner – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: THB 1000 per person, per stay

Children & extra beds

  • Rollaway beds are available for THB 550.0 per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Regency Hotel Hatyai Hat yai
Regency Hotel Hatyai
Regency Hatyai Hat yai
Regency Hatyai
The Regency Hotel Hatyai Hotel
The Regency Hotel Hatyai Hat Yai
The Regency Hotel Hatyai Hotel Hat Yai

Frequently asked questions

Does The Regency Hotel Hatyai offer free cancellation for a full refund?

Yes, The Regency Hotel Hatyai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Regency Hotel Hatyai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Regency Hotel Hatyai?

Yes, there's free self parking.

What are the check-in and check-out times at The Regency Hotel Hatyai?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.

Are there restaurants at or near The Regency Hotel Hatyai?

Yes, Krua-Luang offers international cuisine.

What's the area around The Regency Hotel Hatyai like?

The Regency Hotel Hatyai is a short 6-minute walk from Lee Garden Plaza and 7 minutes' walk from Central Department Store.

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Reviews

The Regency Hotel Hatyai Reviews

6.0

Good

6.2

Cleanliness

8.0

Location

6.0

Staff & service

5.4

Property conditions & facilities

Reviews

Verified review

6/10 Good

The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Verified review

10/10 Exceptional

Good stay.
Verified review

8/10 Very good

Ok hotel excellent & nice. Near to nearby shopping.
Verified review

8/10 Very good

it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Verified review

2/10 Poor

wifi very bad.staff attitude also very bad.but the location is good .if wifi good maybe I will stay again.
Verified review

6/10 Good

Good for Location only

Best location. But it's maintenance is very very poor. There is no coffee cup in this whole entire hotel.
Verified review

4/10 Fair

Hotel very old.

booked new site hotel they give us old site hotel.
Verified review

4/10 Fair

MIDDLE OF TOWN

Hotel falling apart, very poor maintenance. what more is there to add!
Verified review

6/10 Good

Time for a renovation

The room is big but all furniture need to replace and so is the carpet. They look very old. Location is not bad.
Verified review

4/10 Fair

Good location, staff bad attitude

Good location.. but front desk staff bad attitude, new wing room ... water leaking.. n hotel can't do anything room 1881
Verified review

6/10 Good

Nice hotel but the service quite slow

The hotel was very nice and comfortable but the front counter for check in and check out are too slow. They also required our passports to be left at the counter throughout our stay which was kind off weird. There was no iron provided too which was a bummer. But overall stay was nice and pleasant.
Verified review

8/10 Very good

No comment
Verified review

2/10 Poor

Not recommended

Bad bad bad, condition is old, reception service like I stay for free.
Verified review

4/10 Fair

The lift is too small, cleanliness is below expectation.
Verified review

2/10 Poor

hotel is old and dirty

The Reception is extremely rude and unfriendly. They just ignored to help me book a taxi to the airport
Verified review

2/10 Poor

Not worth the money

The hotel room ought to be demolished/renovated as everything were decade old, not suited 3stars. Shower no water & not even a cheap hair dryer. When I requested for local map, receptionist pointed me out of a door to a tour company. What a hack!
Verified review

6/10 Good

Broken lift doors needed to be fixed.

The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us.
Verified review

8/10 Very good

Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
Verified review

2/10 Poor

Highly not recommended!!!

Highly not recommended!!! Very bad maintained... we booked 6 rooms and 3 rooms are with either air-cond problem or hot water problem. When request to change, staff attitude is terrible... No hair dryer is supplied. Only one lift working which can only carry about 6 people each time...
Verified review

2/10 Poor

stay away!!!

stayed 5 days in a Executive Luxury room average $100 Singapore dollars. no supply of toothbrushes, toothpaste only 1 day supply of 2 tiny sticks of Nescafe, sugar n cream, tissue paper. i was asked to pay 300 baht for a dirty bed sheet on my checkout. i was staying alone in the room, asked them what kind of dirtiness they're taking about , they only repeat dirty bed sheet! 300 baht!!! no supervisors or managers! dirty bed sheet! 300 baht!!! there's a lady before me that has to pay 500 baht for a towel! she said she will put it in her Facebook. the hotel hotel holds our passports. charging us whatever during checkout! i hv a plane to catch so hv to pay 300 baht to get my passport. my advice to those reading this , STAY AWAY!!!
Verified review

2/10 Poor

The location of the hotel is great. However the hotel service was worst than a budget/low cost hotel. We booked one of the suites (Imperial Suite). The suite was smelly and there was no drinking water provided in the room. Only 2 bath towels and one face towel were provided in the room. To make it worst, the hotel accused us for losing the face towel and refused to return my passport (they held my passport during our stay there). So after 2 hours arguing with the receptionists & the manager (we even offered them to check our luggage and car) they finally return my passport. But the fact that they detained us there for 2 hours for nothing and accused us for stealing their freaking face towel were just unforgivable. After the incident we talked to a guy whom we met there (he works as a tour guide in Hatyai), and he told us that the hotel often have cases like that. And its normal for the hotels to detain you and ask for money for whatever reasons they could find. A terrible way of making money
Verified review

2/10 Poor

The Good Point is Only and Only the Location

This hotel is become a favorite hotel for Muslim travelers, including myself. Located in the heart of the city with lots of Halal/Muslim restaurant nearby and also Night Market just step away from hotel. Other than this is NONE. HOTEL HAS NO RESPONSIBILITY TO THEIR GUESTS AND DID NOT GIVES TO WHAT THEY HAD PROMISED. I called the hotel two weeks before my arrival date to have a rooms on the same floor and near each other as I was booked for 2 rooms with difference category.The staff said no problem for my request even difference room category. However upon check in the staff said difference thing that they do not have my rooms on the same floor and downgraded my rooms to lowest category. The staff asking for extra charges if I were to have the same category of rooms but I refused since they had already promised. Till the end staff kept asking extra charges and not even apologize. The only reason given was the staff I spoken earlier for my request could not understand what I'm requesting for. Luckily Expedia save my days when I spoken to their Customer Service. There was some miss communication stated on Expedia.com website for my rooms booking. It was handled professionally by Expedia staff and to my surprise I had an extra room without any extra charges. I would like to thank you to Expedia.com Team for saving my holidays which almost ruin by hotel staff.
Verified review

4/10 Fair

Location is ok, but the room is not to the standard. cleanliness is below expectation.
Verified review

8/10 Very good

Overall pleasant experience
Verified review

10/10 Exceptional

MUST TRY.

AVERAGE. SAFE.COMFORT