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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Luxury hotel with spa, near Dubai Marina Mall

  • Free WiFi and free parking
From
A$127

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  • Poolside Bar
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1 / 73Guest Room
8.6.Fabulous.
  • Stunning and clean hotel, friendly and helpful staff, yummy restaurants and the spa…

    Feb. 27, 2019

  • Pool area was average. Locationalso average but service and quality of the hotel was…

    Aug. 23, 2018

See all 178 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Transport options
Convenient
Quiet
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 354 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Dubai Marina Mall - 20 min walk
  • The Walk - 22 min walk
  • Jumeirah Beach - 30 min walk
  • Skydive Dubai - 35 min walk
  • American University of Dubai (AUD) - 29 min walk
  • The Beach Mall - 32 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Executive Twin Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Apartment, 1 Bedroom
  • Executive Suite, 3 Bedrooms, Business Lounge Access, Tower
  • Apartment, 2 Bedrooms

Location

  • Dubai Marina Mall - 20 min walk
  • The Walk - 22 min walk
  • Jumeirah Beach - 30 min walk

What’s around

Landmarks

  • Dubai Marina Mall - 20 min walk
  • The Walk - 22 min walk
  • Jumeirah Beach - 30 min walk
  • Skydive Dubai - 35 min walk
  • American University of Dubai (AUD) - 29 min walk
  • The Beach Mall - 32 min walk
  • Emirates Golf Club - 2.4 mi / 3.9 km
  • Bluewaters Island - 2.6 mi / 4.2 km
  • Ain Dubai - 2.6 mi / 4.2 km
  • Jebel Ali Race Course - 3 mi / 4.8 km
  • Ibn Battuta Mall - 4.6 mi / 7.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Damac Station - 5 min walk
  • Jumeirah Lake Towers Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Serenity has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Seasons - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

La Vue - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Manzoni - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Amarillo - This tapas bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Dubai Jumeirah Lakes Towers Hotel
  • Pullman Jumeirah Lakes Towers Hotel
  • Pullman Dubai Jumeirah Lakes Towers
  • Pullman Jumeirah Lakes Towers
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 119 for adults and AED 50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way, Maximum occupancy 4)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Fraiche Cafe & Bistro (8-min walk), Stefano's (10-min walk), and Wingsters (10-min walk).
  • Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
  • Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence also has 2 bars and an outdoor pool, as well as a sauna and a steam room.
8.6.Fabulous.
  • 8.0.Very good

    There was feedback or humming in the room

    John, 20 night business trip, Mar. 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bed location bed parking bed room

    Worse location according to marina Old room with old furniture Very small parking,I was obliged to request help from staff to have access to underground specified parking area Thanks for staff who was helpful and respectful I can not consider this hotel as 5 stars hotel

    Oualid, 3 night family trip, Oct. 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel !

    Excellent venue, friendly and very supportive staffs. One of excellent hotels in Dubai ( I stayed many first ranked hotels in Dubai and the Middle East and Africa regions)

    Akira, 10 night business trip, Sep. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very close to a metro station. It was very quiet. The two restaurants in the hotel were very very friendly. The staff were very helpful and allowed me to print off some documents I needed.

    PullmanJTLhor, 6 night trip, Sep. 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    Pullman Jumeira

    Not as expected. Was just travel lodge standard

    JAFFAR, 2 night business trip, Sep. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal location - Close to Marina

    Fantastic hotel and great location. Staff were really efficient and will definitely be using it again in the future when I return to the UAE

    Andrew, 14 night business trip, Aug. 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Ok to stay

    A small hotel, but value for the price

    1 night trip, Jul. 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Shower does not work well. Water is either boiling or cold and the pressure is really low.I reported to the management but nothing changed.

    Arkaitz, 3 night business trip, Mar. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pullman Hotel Review

    Good, well priced hotel in convenient location

    Peter, 6 night trip, Feb. 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good hotel, spacious rooms, beautiful view on the lake. The rooms were clean, tidy, the beds very comfortable.

    2 night family trip, Nov. 21, 2019

    Verified Expedia guest review

See all 178 reviews