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Casa Shalom

Photo gallery for Casa Shalom

Superior Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Classic Quadruple Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Superior Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Superior Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Family Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Casa Shalom

Casa Shalom

2.5 star property
Mediterranean guesthouse in Puebla

8.2/10 Very good

66 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • 24/7 front desk
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Daily housekeeping
  • Blackout curtains
  • Satellite TV service
  • Premium bedding
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • In La Paz
  • Zocalo Square - 16 min drive
  • Puebla Cathedral - 17 min drive
  • Angelopolis Commercial Center - 14 min drive
  • Great Pyramid of Cholula - 19 min drive
  • Val´Quirico - 31 min drive
  • Africam Safari - 45 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 36 min drive
  • Puebla–Cholula Tourist Train Terminal - 15 min drive


  • La Route Des Vins - 5 min walk
  • Burbula - 6 min walk
  • Babel - 6 min walk
  • Birria Jalisco - 8 min walk
  • Bourbon Street Bar & Grill - 8 min walk

About this property

Casa Shalom

Enjoy your visit to Puebla with a stay at Casa Shalom. Guests will have free perks such as WiFi and self-parking. Fellow travellers like the helpful staff and breakfast.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM

Working away

  • 24-hour business centre
  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage


  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 150 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.


This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Frequently asked questions

Does Casa Shalom offer free cancellation for a full refund?
Yes, Casa Shalom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Shalom?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Casa Shalom on 4 Jan 2023 start from AU$45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Shalom?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Shalom?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Shalom?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Shalom?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Casa Shalom?
Yes. Nearby restaurants include La Route Des Vins (5-min walk), Burbula (6-min walk) and Babel (6-min walk).
What's the area around Casa Shalom like?
Casa Shalom is a short 18-minute walk from Triangulo Las Animas Shopping Center and 15 minutes' walk from Fuente de los Frailes.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



6/10 Good

Deceptive Photos
This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If includes a lot of disappointing experiences like this, I'll think twice.
Daniel, 1-night trip
Verified guest review

8/10 Very good

Very good hotel
Very friendly staff, good location always aiming to please.
Andrea, 1-night trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

maybe will back
overall is regular basis !!!
4-night business trip
Verified guest review

10/10 Exceptional

Casa Shalom, Home away from Home.
Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.
Verified guest review

6/10 Good

Too expensive for little comfort
It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
1-night family trip
Verified guest review

8/10 Very good

Mejoras su sistema de calentadores de agua
José María, 2-night family trip
Verified guest review

8/10 Very good

Tania Ivette, 1-night trip
Verified guest review

8/10 Very good

Edgar, 2-night trip
Verified guest review

8/10 Very good

Estuvo bien , bañarse no era grato, muy estrecha el agua de la ducha y el agua caliente, variaba de temperatura constantemente, algunas veces quemándome el cuerpo. Cortina sin planchar dando mal aspecto. Uso del mini split se cobra aparte.
Miguel Angel, 1-night trip
Verified guest review