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Novotel

Photo gallery for Novotel

Standard Double Room | Hypo-allergenic bedding, down duvets, desk, laptop workspace
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Hypo-allergenic bedding, down duvets, desk, laptop workspace

Overview of Novotel

Novotel

3.0 star property
3-star hotel in Poza Rica with bar/lounge and 24-hour health club

8.4/10 Very good

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320
Main amenities
  • Daily housekeeping
  • 24-hour health club
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Room options

About this area

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 36 min drive

Restaurants

  • Pic~nic - 3 min walk
  • Hotel Santander - 4 min walk
  • Café Manolo - 8 min walk
  • Taquería Los Ases - 9 min walk
  • El Petrolero - 12 min walk

About this property

Novotel

Novotel is a great choice for a stay in Poza Rica. After a workout at the 24-hour health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service
  • Water dispenser

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Television in common areas
  • 24-hour health club

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Languages

  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

RESTAURANTE LOS NARANJOS – On-site restaurant.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 100.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Does Novotel offer free cancellation for a full refund?
Yes, Novotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel on 11 Dec 2022 start from AU$53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel?
Yes, pets are welcome. There's a charge of MXN 100.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Novotel?
You can check in from 1:00 PM - anytime. Check-out time is 2 PM. Contactless social distancing and check-out are available.
What is there to do at Novotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near Novotel?
Yes. Nearby restaurants include Pic~nic (3-min walk), Hotel Santander (4-min walk) and Café Manolo (8-min walk).
What's the area around Novotel like?
Novotel is a short 5-minute walk from University Veracruzana Poza Rica and 6 minutes' walk from Hospital Regional Pemex.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Very convenient place, close to eveything
Anuer, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best places to stay in Poza Rica,
This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Luis, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Recomendable
Bastante centrico ybuena comodidad
Antonio, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A pesar de que éramos 4 personas, se reservó para 4 personas, solo había 2 toallas, se pidieron otras 2, pero solo llevaron una. Las sábanas estaban en mal estado: una pequeña parte estaba quemada.
Juan Carlos Veru, 1-night family trip
Verified Expedia guest review

8/10 Very good

los visitantes tambien pagan
La verdad el hotel esta bien lo que no me gusto es que no puedes resibir visitas agenas a los que estan en el hotel, en otras palabras tienes qué pagar por tener visitas en la habitacion que uno ya pago
hector raul, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Juan José, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karla Andrea, 2-night trip
Verified Hotels.com guest review

8/10 Very good

PATRICIA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

La amabilidad de la gente de la noche
Joel Carmona, 1-night family trip
Verified Expedia guest review

8/10 Very good

Desayuno muy pobre.
Tito, 1-night business trip
Verified Hotels.com guest review