Bayfront hotel in Gold Coast with 2 outdoor pools and restaurant
8.4/10 Very good
860 verified Hotels.com guest reviews
Popular amenities
Free parking
Pool
Free WiFi
Airport transfer
Gym
Non-smoking
11 John Lund Drive, Hope Island, QLD, 4212
Room options
About this area
What's nearby
On the boardwalk
Warner Bros. Movie World - 16 min drive
Dreamworld - 18 min drive
Wet'n'Wild Gold Coast - 25 min drive
Cavill Avenue - 36 min drive
The Star Gold Coast - 40 min drive
Getting around
Gold Coast, QLD (OOL-Coolangatta) - 53 min drive
Helensvale Station - 18 min drive
Gold Coast City Coomera Station - 20 min drive
Logan City Beenleigh Station - 24 min drive
Airport shuttle (surcharge)
Restaurants
The Boardwalk Tavern - 5 min drive
Tasty Magic Chinese Restaurant - 7 min drive
Monsoon - 7 min drive
Alora Restaurant - 7 min drive
Cafe 7 - 7 min drive
Map
About this property
Ramada by Wyndham Hope Harbour
A great choice for a stay in Gold Coast, Ramada by Wyndham Hope Harbour features a marina and offers an airport shuttle (available on request) for AUD 110 per vehicle. Guests can indulge in spa services and enjoy international cuisine at Pier Restaurant, which is open for breakfast. Other highlights at this upmarket hotel include 2 outdoor pools, a bar/lounge and a 24-hour fitness centre. The comfortable beds and helpful staff get good marks from fellow travellers.
Languages
Chinese (Mandarin), English, German, Japanese, Russian
At a glance
Hotel size
70 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time from 2 PM until midnight
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 6 AM to 10 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
Children's menu
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
2 outdoor pools
Spa services
Marina
Sauna
Accessibility
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Languages
Chinese (Mandarin)
English
German
Japanese
Russian
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
First-run films
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Pier Restaurant – This buffet restaurant specialises in international cuisine and only serves breakfast.
Marlin Bar – Overlooking the ocean, this bar specialises in local and international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open selected days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of AUD 15 per person (approximately)
Airport shuttle service is offered for an extra charge of AUD 110 per vehicle (one-way)
Credit card charges are subject to an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 40.00 per day
Parking
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Ramada Hotel Hope Harbour Hope Island
Ramada Hotel Hope Harbour
Ramada Hope Harbour Hope Island
Ramada Hope Harbour
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia
Ramada Wyndham Hope Harbour Hotel Hope Island
Ramada Wyndham Hope Harbour Hotel
Ramada Wyndham Hope Harbour Hope Island
Ramada Wyndham Hope Harbour
Ramada By Wyndham Hope Harbour Hope Island
Frequently asked questions
Does Ramada by Wyndham Hope Harbour offer free cancellation for a full refund?
Yes, Ramada by Wyndham Hope Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada by Wyndham Hope Harbour?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ramada by Wyndham Hope Harbour?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ramada by Wyndham Hope Harbour?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Ramada by Wyndham Hope Harbour?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is AUD 110 per vehicle one-way.
What are the check-in and check-out times at Ramada by Wyndham Hope Harbour?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
What is there to do at Ramada by Wyndham Hope Harbour and nearby?
Ramada by Wyndham Hope Harbour has 2 outdoor pools and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Ramada by Wyndham Hope Harbour?
Yes, Pier Restaurant offers al fresco dining, international cuisine and ocean views. Nearby restaurants include The Boardwalk Tavern (2.6 mi), Monsoon (3.7 mi) and Alora Restaurant (3.7 mi).
Does Ramada by Wyndham Hope Harbour have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Ramada by Wyndham Hope Harbour like?
Ramada by Wyndham Hope Harbour is located on the boardwalk, a short 4-minute walk from Southern Moreton Bay Islands National Park. Travellers recommend the hotel for its quiet location.
Reviews
8.4
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.7/10
Amenities
8.2/10
Property conditions & facilities
Reviews
6/10 Good
6 Mar 2020
Verified traveller
7-night trip
Verified Wotif guest review
4/10 Fair
28 Feb 2020
We were checked into the wrong room with only one queen bed for 4 people. Told to use sofa bed. When we asked for more towels there were none so given crappy old pool towels. Housekeeping service not available on 2 of 3 days we stayed. Eventually moved into the correct room. Pool, restaurant etc all being renovated so reduced facilities during stay.
Kara
Kara, 3-night family trip
Verified Wotif guest review
4/10 Fair
26 Feb 2020
Deserted and Un-serviced place.
Very tired and isolated hotel. SEVERELY UNDERSTAFFED.
No restaurant.
I met another guest in elevator - he had to go to Reception to get fresh towels and toilet paper. He brought to my attention a small sign saying that "if you need room services next day, you have to ring reception the day before". So I rung Reception at 4 pm and asked for service on following day - to be told "sorry, cleaners will NOT be here tomorrow!". When I complained, the receptionist told me that "Hotel has experienced a lot of changes lately" - so I replied that my booking says a four star hotel, I want room serviced daily. Receptionist promised to "inform the Manager". ROOM WAS NOT SERVICED - I want 25% of my 2 nights stay refunded.
On departure, it was nobody at the reception or anywhere in sight (~ 9H30 am). I rung a bell a few times and nobody come up... I left the keys on the empty desk.....
Gheorghe
Gheorghe, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Feb 2020
Verified traveller
4-night trip
Verified Wotif guest review
2/10 Poor
19 Feb 2020
Terrible
Booking was cancelled, still no refund
james
james, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 Feb 2020
Disappointed
Disappointing, on arrival we were informed that the restaurant , bar and one of the pools were closed for renovations, had we have known this prior to booking we would have booked elsewhere.
We were offered a 10% discount only after we requested a reduction.
We will go back just disappointing at not being informed.
Barry
Barry, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 Feb 2020
Verified traveller
1-night trip
Verified Wotif guest review
6/10 Good
12 Feb 2020
Room was good but very disappointed that pool was not useable and neither was bar or restaurant and there was renovations this was not communicated at the time of booking or any time before we checked in
Elizabeth
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 Feb 2020
NO DRINKS OR COFFEE TILL BAR OPENS AT 6PM. OUR WING POOL WAS CLOSED. GUEST DOWNSTAIRS BALCONY SMOKING SO DISTURB US FROM SITTING OUTSIDE
Very surprising Wotif charged us full price then hotel charged another full price. After I checked my bank account then I called the hotel but the phone line was not working.. Then I emailed through Wotif site and finally after all that hassle I got the refund from the hotel. Very poor management
Verified traveller
1-night romance trip
Verified Wotif guest review
2/10 Poor
9 Feb 2020
Not a resort, no restaurants or bar, reception was empty most of the time. The pool was green and the whole complex was virtually empty. Its a long way to anything and the view is nonexistent.
