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Ramada by Wyndham Hope Harbour

Photo gallery for Ramada by Wyndham Hope Harbour

Exterior
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Standard Twin Room | View from room
In-room safe, desk, blackout curtains, soundproofing

Overview of Ramada by Wyndham Hope Harbour

Ramada by Wyndham Hope Harbour

4-star property
Bayfront hotel in Gold Coast with 2 outdoor pools and restaurant

8.4/10 Very good

860 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
11 John Lund Drive, Hope Island, QLD, 4212

Room options

About this area

What's nearby

  • On the boardwalk
  • Warner Bros. Movie World - 16 min drive
  • Dreamworld - 18 min drive
  • Wet'n'Wild Gold Coast - 25 min drive
  • Cavill Avenue - 36 min drive
  • The Star Gold Coast - 40 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 53 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 20 min drive
  • Logan City Beenleigh Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Boardwalk Tavern - 5 min drive
  • Tasty Magic Chinese Restaurant - 7 min drive
  • Monsoon - 7 min drive
  • Alora Restaurant - 7 min drive
  • Cafe 7 - 7 min drive

About this property

Ramada by Wyndham Hope Harbour

A great choice for a stay in Gold Coast, Ramada by Wyndham Hope Harbour features a marina and offers an airport shuttle (available on request) for AUD 110 per vehicle. Guests can indulge in spa services and enjoy international cuisine at Pier Restaurant, which is open for breakfast. Other highlights at this upmarket hotel include 2 outdoor pools, a bar/lounge and a 24-hour fitness centre. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, German, Japanese, Russian

At a glance

Hotel size

  • 70 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 6 AM to 10 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Spa services
  • Marina
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Russian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • First-run films

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Pier Restaurant – This buffet restaurant specialises in international cuisine and only serves breakfast.
Marlin Bar – Overlooking the ocean, this bar specialises in local and international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 110 per vehicle (one-way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 40.00 per day

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Ramada Hotel Hope Harbour Hope Island
Ramada Hotel Hope Harbour
Ramada Hope Harbour Hope Island
Ramada Hope Harbour
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia
Ramada Wyndham Hope Harbour Hotel Hope Island
Ramada Wyndham Hope Harbour Hotel
Ramada Wyndham Hope Harbour Hope Island
Ramada Wyndham Hope Harbour
Ramada By Wyndham Hope Harbour Hope Island

Frequently asked questions

Does Ramada by Wyndham Hope Harbour offer free cancellation for a full refund?
Yes, Ramada by Wyndham Hope Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada by Wyndham Hope Harbour?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ramada by Wyndham Hope Harbour?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ramada by Wyndham Hope Harbour?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Ramada by Wyndham Hope Harbour?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is AUD 110 per vehicle one-way.
What are the check-in and check-out times at Ramada by Wyndham Hope Harbour?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
What is there to do at Ramada by Wyndham Hope Harbour and nearby?
Ramada by Wyndham Hope Harbour has 2 outdoor pools and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Ramada by Wyndham Hope Harbour?
Yes, Pier Restaurant offers al fresco dining, international cuisine and ocean views. Nearby restaurants include The Boardwalk Tavern (2.6 mi), Monsoon (3.7 mi) and Alora Restaurant (3.7 mi).
Does Ramada by Wyndham Hope Harbour have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Ramada by Wyndham Hope Harbour like?
Ramada by Wyndham Hope Harbour is located on the boardwalk, a short 4-minute walk from Southern Moreton Bay Islands National Park. Travellers recommend the hotel for its quiet location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Good

7-night trip
Verified Wotif guest review

4/10 Fair

We were checked into the wrong room with only one queen bed for 4 people. Told to use sofa bed. When we asked for more towels there were none so given crappy old pool towels. Housekeeping service not available on 2 of 3 days we stayed. Eventually moved into the correct room. Pool, restaurant etc all being renovated so reduced facilities during stay.
Kara, 3-night family trip
Verified Wotif guest review

4/10 Fair

Deserted and Un-serviced place.
Very tired and isolated hotel. SEVERELY UNDERSTAFFED. No restaurant. I met another guest in elevator - he had to go to Reception to get fresh towels and toilet paper. He brought to my attention a small sign saying that "if you need room services next day, you have to ring reception the day before". So I rung Reception at 4 pm and asked for service on following day - to be told "sorry, cleaners will NOT be here tomorrow!". When I complained, the receptionist told me that "Hotel has experienced a lot of changes lately" - so I replied that my booking says a four star hotel, I want room serviced daily. Receptionist promised to "inform the Manager". ROOM WAS NOT SERVICED - I want 25% of my 2 nights stay refunded. On departure, it was nobody at the reception or anywhere in sight (~ 9H30 am). I rung a bell a few times and nobody come up... I left the keys on the empty desk.....
Gheorghe, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Wotif guest review

2/10 Poor

Terrible
Booking was cancelled, still no refund
james, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Disappointing, on arrival we were informed that the restaurant , bar and one of the pools were closed for renovations, had we have known this prior to booking we would have booked elsewhere. We were offered a 10% discount only after we requested a reduction. We will go back just disappointing at not being informed.
Barry, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Wotif guest review

6/10 Good

Room was good but very disappointed that pool was not useable and neither was bar or restaurant and there was renovations this was not communicated at the time of booking or any time before we checked in
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

NO DRINKS OR COFFEE TILL BAR OPENS AT 6PM. OUR WING POOL WAS CLOSED. GUEST DOWNSTAIRS BALCONY SMOKING SO DISTURB US FROM SITTING OUTSIDE Very surprising Wotif charged us full price then hotel charged another full price. After I checked my bank account then I called the hotel but the phone line was not working.. Then I emailed through Wotif site and finally after all that hassle I got the refund from the hotel. Very poor management
1-night romance trip
Verified Wotif guest review

2/10 Poor

Not a resort, no restaurants or bar, reception was empty most of the time. The pool was green and the whole complex was virtually empty. Its a long way to anything and the view is nonexistent.
Darryl, 1-night family trip
Verified Expedia guest review