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All properties in Gold Coast, Queensland, Australia

Ramada by Wyndham Hope Harbour

4-star hotel in Gold Coast with restaurant and bar/lounge

  • Free WiFi and free parking

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  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Outdoor Pool
  • Pool View Twin Room - Pool
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 54.
1 / 54Hotel Front – Evening/Night
11 John Lund Drive, Gold Coast, 4212, QLD, Australia
8.0.Very good.
  • Very tired and isolated hotel. SEVERELY UNDERSTAFFED. No restaurant. I met another guest…

    Feb. 21, 2020

  • We were checked into the wrong room with only one queen bed for 4 people. Told to use…

    Feb. 20, 2020

See all 217 reviews

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Television

What’s around

  • On the boardwalk
  • Marina Shopping Village - 2.4 mi / 3.8 km
  • Warner Bros. Movie World - 6.7 mi / 10.8 km
  • Dreamworld - 6.9 mi / 11 km
  • Wet'n'Wild Gold Coast - 7.2 mi / 11.5 km
  • Gold Coast University Hospital - 8.8 mi / 14.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room
  • Harbour King Spa Suite
  • Deluxe King Marina View
  • Marina View Twin Room
  • Standard Room, 1 Queen Bed

What’s around

Landmarks

  • On the boardwalk
  • Marina Shopping Village - 2.4 mi / 3.8 km
  • Warner Bros. Movie World - 6.7 mi / 10.8 km
  • Dreamworld - 6.9 mi / 11 km
  • Wet'n'Wild Gold Coast - 7.2 mi / 11.5 km
  • Gold Coast University Hospital - 8.8 mi / 14.2 km
  • Sanctuary Cove Marina - 4.2 mi / 6.8 km
  • Harbour Town - 6.5 mi / 10.5 km
  • WhiteWater World - 6.9 mi / 11.1 km
  • Paradise Country - 7.9 mi / 12.6 km
  • Harley Park - 7.9 mi / 12.7 km

Getting around

  • Coolangatta Airport (OOL) - 37 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast City Coomera Station - 13 min drive
  • Pimpana Ormeau Station - 18 min drive
  • Airport shuttle (surcharge)
map
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11 John Lund Drive, Gold Coast, 4212, QLD, Australia

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6 AM to 10 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
  • Marina on site
  • Pool sunloungers

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 300
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1999
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • German
  • Japanese
  • Russian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • First-run movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Pier Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast only.

Marlin Bar - Overlooking the ocean, this bar specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.

Fees & policies

Refundable depositPay at property

  • Deposit: AUD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 110 per vehicle (one-way)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for AUD 40.00 per day
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Parking height restrictions apply

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Ramada Hotel Hope Harbour Hope Island
  • Ramada Wyndham Hope Harbour
  • Ramada By Wyndham Hope Harbour Hope Island
  • Ramada by Wyndham Hope Harbour Hotel
  • Ramada by Wyndham Hope Harbour Hope Island
  • Ramada by Wyndham Hope Harbour Hotel Hope Island
  • Ramada Hotel Hope Harbour
  • Ramada Hope Harbour Hope Island
  • Ramada Hope Harbour
  • Chancellor Hotel Hope Island
  • Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia
  • Ramada Wyndham Hope Harbour Hotel Hope Island
  • Ramada Wyndham Hope Harbour Hotel
  • Ramada Wyndham Hope Harbour Hope Island

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ramada by Wyndham Hope Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM.
  • Yes, Pier Restaurant offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include The Boardwalk Tavern (2.6 mi), Monsoon (3.7 mi), and Blue Olive Cafe and Restaurant (3.7 mi).
  • Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is AUD 110 per vehicle one-way.
  • Ramada by Wyndham Hope Harbour has 2 outdoor pools and a 24-hour fitness center, as well as a sauna and a garden.
8.0.Very good.
  • 6.0.Good

    Disappointed

    Disappointing, on arrival we were informed that the restaurant , bar and one of the pools were closed for renovations, had we have known this prior to booking we would have booked elsewhere. We were offered a 10% discount only after we requested a reduction. We will go back just disappointing at not being informed.

    Barry, 2 night trip, Feb. 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Not a resort, no restaurants or bar, reception was empty most of the time. The pool was green and the whole complex was virtually empty. Its a long way to anything and the view is nonexistent.

    Darryl, 1 night family trip, Feb. 7, 2020

    Verified Expedia guest review

  • 6.0.Good

    Room was good but very disappointed that pool was not useable and neither was bar or restaurant and there was renovations this was not communicated at the time of booking or any time before we checked in

    Elizabeth, 1 night trip with friends, Feb. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The privacy and marine view were my favourite. H

    1 night romance trip, Jan. 31, 2020

    Verified Wotif guest review

  • 6.0.Good

    NO DRINKS OR COFFEE TILL BAR OPENS AT 6PM. OUR WING POOL WAS CLOSED. GUEST DOWNSTAIRS BALCONY SMOKING SO DISTURB US FROM SITTING OUTSIDE Very surprising Wotif charged us full price then hotel charged another full price. After I checked my bank account then I called the hotel but the phone line was not working.. Then I emailed through Wotif site and finally after all that hassle I got the refund from the hotel. Very poor management

    1 night romance trip, Jan. 24, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Lovely place. Just one thing finding room is about a bit. No room numbers and arrows for direction. Otherwise very pleasant stay

    1 night family trip, Jan. 24, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Second stay we enjoy it our pool was under maintenance at the time though but apart from that we will continue to stay on our visits

    1 night trip, Jan. 24, 2020

    Verified Wotif guest review

  • 8.0.Very good

    Location is bit far, and carpark gate wasn't lock during night make no different to park at the street. Small kitchen is bonus, room was clean ans tidy everyday.

    4 night family trip, Jan. 23, 2020

    Verified Lastminute guest review

  • 2.0.Poor

    Terrible

    Booking was cancelled, still no refund

    james, 1 night family trip, Jan. 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    We paid $189 for a 1 night stay in a double room. Upon checking in we questioned the price & does it include breakfast, we were told that it doesn't. We commented that the price was rather expensive without breakfast included, & after some deliberation they included a free buffet breakfast. Upon settling into the room, we then discovered that the TV wasn't working, which we then called reception who sent up a staff member to investigate the issue. The TV was beyond repair at the time & being that the hotel was fully booked, they could not offer a replacement room although they did offer a room close to ours that we could sit in only to watch TV, very unproffessional was our immediate thoughts. An option that we didn't agree to. We also discovered the shower was still covered in soap from the previous guests, so house keeping also lacked on their behalf. The following morning we hoped that our poor experience might be saved by a lovely breakfast, how wrong we were. Very poor selection of food, not to mention the poor quality. Cold hash browns, bacon that was like chewing on leather, fruit juice jugs empty & hardly a staff member to be seen. All in all, it was one of the worst places we have stayed at, especially for what we paid. We have stayed at much cheaper hotels with a much better experience overall. We are very disappointed in our experience & would certainly never stay at this establishment again or recommend it to anyone. 2 stars out of 5 from us.

    1 night romance trip, Jan. 17, 2020

    Verified Wotif guest review

See all 217 reviews