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Ramada by Wyndham Hope Harbour
4-star hotel in Gold Coast with restaurant and bar/lounge
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
Check COVID-19 restrictions. Find out moreOpens in a new window
11 John Lund Drive, Gold Coast, 4212, QLD, Australia
8.0.Very good.217 verified Hotels.com guest reviews
Very tired and isolated hotel. SEVERELY UNDERSTAFFED. No restaurant. I met another guest…
Feb. 21, 2020
We were checked into the wrong room with only one queen bed for 4 people. Told to use…
Feb. 20, 2020
Guests rated location
Quiet67 positive mentions
Easy parking52 positive mentions
Safe38 positive mentions
Convenient20 positive mentions
Dining options13 positive mentions
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Non-smoking
- Gym
Property highlights
Main amenities
- 70 smoke-free guestrooms
- Daily housekeeping
- Marina
- Restaurant and bar/lounge
- 2 outdoor pools
- Breakfast available
For families
- Free cots/infant beds
- Children's pool
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Fridge
- Television
What’s around
- On the boardwalk
- Marina Shopping Village - 2.4 mi / 3.8 km
- Warner Bros. Movie World - 6.7 mi / 10.8 km
- Dreamworld - 6.9 mi / 11 km
- Wet'n'Wild Gold Coast - 7.2 mi / 11.5 km
- Gold Coast University Hospital - 8.8 mi / 14.2 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Twin Room
- Harbour King Spa Suite
- Deluxe King Marina View
- Marina View Twin Room
- Standard Room, 1 Queen Bed
What’s around
Landmarks
- On the boardwalk
- Marina Shopping Village - 2.4 mi / 3.8 km
- Warner Bros. Movie World - 6.7 mi / 10.8 km
- Dreamworld - 6.9 mi / 11 km
- Wet'n'Wild Gold Coast - 7.2 mi / 11.5 km
- Gold Coast University Hospital - 8.8 mi / 14.2 km
- Sanctuary Cove Marina - 4.2 mi / 6.8 km
- Harbour Town - 6.5 mi / 10.5 km
- WhiteWater World - 6.9 mi / 11.1 km
- Paradise Country - 7.9 mi / 12.6 km
- Harley Park - 7.9 mi / 12.7 km
Getting around
- Coolangatta Airport (OOL) - 37 min drive
- Helensvale Station - 12 min drive
- Gold Coast City Coomera Station - 13 min drive
- Pimpana Ormeau Station - 18 min drive
- Airport shuttle (surcharge)
map
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11 John Lund Drive, Gold Coast, 4212, QLD, Australia
At a glance
Hotel size
- This hotel has 70 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is 10 AM
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle from 6 AM to 10 PM*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
Things to do
- Number of outdoor pools - 2
- Children's pool
- 24-hour fitness facilities
- Spa services on site
- Sauna
- Marina on site
- Pool sunloungers
Working away
- Conference space
- Meeting rooms
- Conference space size (meters) - 300
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Year Built – 1999
- Lift
- Safe-deposit box at front desk
- Garden
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Low-height counters/sink
- Grab bar - near toilet
Languages Spoken
- Chinese
- English
- German
- Japanese
- Russian
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Things to enjoy
- Balcony or patio
Freshen up
- Free toiletries
- Hair dryer
Be entertained
- 40-inch flat-screen TV
- First-run movies
- Digital TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Pier Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast only.
Marlin Bar - Overlooking the ocean, this bar specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.
Marlin Bar - Overlooking the ocean, this bar specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.
Fees & policies
Refundable depositPay at property
- Deposit: AUD 100.00 per stay
Optional extras
- Buffet breakfast is offered for an extra charge of AUD 15 per person (approximately)
- Airport shuttle service is offered for an extra charge of AUD 110 per vehicle (one-way)
- Credit card charges are subject to an extra charge
Children & extra bedsPay at property
- Rollaway beds are available for AUD 40.00 per day
- Babysitting/childcare is available for an extra charge
ParkingPay at property
- Parking height restrictions apply
Policies
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
Also known as
- Ramada Hotel Hope Harbour Hope Island
- Ramada Wyndham Hope Harbour
- Ramada By Wyndham Hope Harbour Hope Island
- Ramada by Wyndham Hope Harbour Hotel
- Ramada by Wyndham Hope Harbour Hope Island
- Ramada by Wyndham Hope Harbour Hotel Hope Island
- Ramada Hotel Hope Harbour
- Ramada Hope Harbour Hope Island
- Ramada Hope Harbour
- Chancellor Hotel Hope Island
- Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia
- Ramada Wyndham Hope Harbour Hotel Hope Island
- Ramada Wyndham Hope Harbour Hotel
- Ramada Wyndham Hope Harbour Hope Island
Also known as
- Ramada Hotel Hope Harbour Hope Island
- Ramada Wyndham Hope Harbour
- Ramada By Wyndham Hope Harbour Hope Island
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Ramada by Wyndham Hope Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- Yes, there's free self parking. Parking spots may be limited.
- Yes, there are 2 outdoor pools and a children's pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2 PM - midnight. Check-out time is 10 AM.
- Yes, Pier Restaurant offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include The Boardwalk Tavern (2.6 mi), Monsoon (3.7 mi), and Blue Olive Cafe and Restaurant (3.7 mi).
- Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is AUD 110 per vehicle one-way.
- Ramada by Wyndham Hope Harbour has 2 outdoor pools and a 24-hour fitness center, as well as a sauna and a garden.
8.0.Very good.217 verified Hotels.com guest reviews
- 6.0.Good
Disappointed
Disappointing, on arrival we were informed that the restaurant , bar and one of the pools were closed for renovations, had we have known this prior to booking we would have booked elsewhere. We were offered a 10% discount only after we requested a reduction. We will go back just disappointing at not being informed.
Barry, 2 night trip, Feb. 8, 2020
Verified Hotels.com guest review
- 2.0.Poor
Not a resort, no restaurants or bar, reception was empty most of the time. The pool was green and the whole complex was virtually empty. Its a long way to anything and the view is nonexistent.
Darryl, 1 night family trip, Feb. 7, 2020
Verified Expedia guest review
- 6.0.Good
Room was good but very disappointed that pool was not useable and neither was bar or restaurant and there was renovations this was not communicated at the time of booking or any time before we checked in
Elizabeth, 1 night trip with friends, Feb. 7, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The privacy and marine view were my favourite. H
1 night romance trip, Jan. 31, 2020
Verified Wotif guest review
- 6.0.Good
NO DRINKS OR COFFEE TILL BAR OPENS AT 6PM. OUR WING POOL WAS CLOSED. GUEST DOWNSTAIRS BALCONY SMOKING SO DISTURB US FROM SITTING OUTSIDE Very surprising Wotif charged us full price then hotel charged another full price. After I checked my bank account then I called the hotel but the phone line was not working.. Then I emailed through Wotif site and finally after all that hassle I got the refund from the hotel. Very poor management
1 night romance trip, Jan. 24, 2020
Verified Wotif guest review
- 10.0.Exceptional
Lovely place. Just one thing finding room is about a bit. No room numbers and arrows for direction. Otherwise very pleasant stay
1 night family trip, Jan. 24, 2020
Verified Wotif guest review
- 10.0.Exceptional
Second stay we enjoy it our pool was under maintenance at the time though but apart from that we will continue to stay on our visits
1 night trip, Jan. 24, 2020
Verified Wotif guest review
- 8.0.Very good
Location is bit far, and carpark gate wasn't lock during night make no different to park at the street. Small kitchen is bonus, room was clean ans tidy everyday.
4 night family trip, Jan. 23, 2020
Verified Lastminute guest review
- 2.0.Poor
Terrible
Booking was cancelled, still no refund
james, 1 night family trip, Jan. 21, 2020
Verified Hotels.com guest review
- 4.0.Fair
We paid $189 for a 1 night stay in a double room. Upon checking in we questioned the price & does it include breakfast, we were told that it doesn't. We commented that the price was rather expensive without breakfast included, & after some deliberation they included a free buffet breakfast. Upon settling into the room, we then discovered that the TV wasn't working, which we then called reception who sent up a staff member to investigate the issue. The TV was beyond repair at the time & being that the hotel was fully booked, they could not offer a replacement room although they did offer a room close to ours that we could sit in only to watch TV, very unproffessional was our immediate thoughts. An option that we didn't agree to. We also discovered the shower was still covered in soap from the previous guests, so house keeping also lacked on their behalf. The following morning we hoped that our poor experience might be saved by a lovely breakfast, how wrong we were. Very poor selection of food, not to mention the poor quality. Cold hash browns, bacon that was like chewing on leather, fruit juice jugs empty & hardly a staff member to be seen. All in all, it was one of the worst places we have stayed at, especially for what we paid. We have stayed at much cheaper hotels with a much better experience overall. We are very disappointed in our experience & would certainly never stay at this establishment again or recommend it to anyone. 2 stars out of 5 from us.
1 night romance trip, Jan. 17, 2020
Verified Wotif guest review