Shangri-La Nanchang

Photo gallery for Shangri-La Nanchang

Primary image
Pool
Room
Deluxe Room, 2 Single Beds, River View | View from room
Executive Suite, 1 King Bed, River View | Room

Overview of Shangri-La Nanchang

Shangri-La Nanchang

4.5 star property
Luxury Nanchang hotel with 1 indoor pools, connected to a shopping center

8.6/10 Fabulous

41 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No. 669, Cui Lin Road, Honggutan New District, Nanchang, Jiangxi, 330038
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • Heart of Nanchang

Getting around

  • Nanchang (KHN-Changbei) - 33 min drive
  • Nanchang West Railway Station - 20 min drive
  • Nanchang Railway Station - 22 min drive

About this property

Shangri-La Nanchang

4.5-star luxury hotel connected to a shopping center
Take advantage of a garden, dry cleaning/laundry services, and a bar at Shangri-La Nanchang. For some rest and relaxation, visit the sauna or the steam room. Enjoy international cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and tour/ticket assistance
  • Free newspapers, ATM/banking services, and a gift shop
  • Guest reviews speak well of the central location and helpful staff
Room features
All 473 individually furnished rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 473 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Business center
  • Conference space (18116 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Hong - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Zi Yu Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 138 for adults and CNY 138 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Nanchang
Shangri-La Nanchang
Shangri-La Hotel Nanchang China - Jiangxi
Shangri-La Nanchang Hotel
Shangri La Hotel Nanchang
Shangri-La Nanchang Nanchang
Shangri-La Nanchang Hotel Nanchang

Frequently asked questions

Does Shangri-La Nanchang offer free cancellation for a full refund?
Yes, Shangri-La Nanchang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Nanchang?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Nanchang?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Nanchang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Nanchang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Nanchang?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Nanchang and nearby?
Shangri-La Nanchang has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Shangri-La Nanchang?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include 国会 (2.7 mi), 前湖酒店 (3.5 mi), and Starbucks (3.5 mi).
What's the area around Shangri-La Nanchang like?
Shangri-La Nanchang puts you in the heart of Nanchang. Popular attractions include Pavilion of Prince Teng, which is 10 minutes away by car. Travelers say the area is central and good for shopping.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.3/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

a great stay
It is a spacious room with great qualities. Our room overlooks the river and the view at night is particularly pleasant. The breakfast could have been better but it is already very good.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with a good breakfast and dinner buffet restaurant, good Chinese restaurant and fitness center. Great location for walking and checking out the light and fountain shows. Room was clean and service was great. Will be back in a couple weeks
5-night business trip
Verified Expedia guest review

10/10 Exceptional

Amazing river view
Lovely hotel with an amazing view over river and the wonderful water fountain light display. Very large rooms and comfy beds. Staff were helpful attentive and spoke good English
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing experience, Shangri-La Nanchong having a 5 star name and room charge should be only rated a 3 star hotel (lack of luggage care taker upon arrival, coffee shop half full of customers but none staff attending the place for 10 min, finally the one came can’t speak nor understand English and the customers’ behaviour there that day was acting in inappropriate manner such as someone almost totally lieiing on the sofa chair, some people taking off the shoes with the feet put on the chair and etc.)
Wanda, 1-night family trip
Verified Expedia guest review

6/10 Good

Average stay
This is definitely not the usual Shangri-la standard. The room service was very limited and the food is far below 5 star standard. Not really good. The Chinese restaurant service was slow and the food quality is also not good. The breakfast was so-so, I was expecting better but it is a bit disappointing. The view in my room was really great.
Choo, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place in Nanchang
Few people know about a Shangri-La hotel in Jiangxi. This hotel is located in central Nanchang with a short drive the square and heritage locations. We had access to the full breakfast and the Horizon club. Both had great food and great service. This is one of the most child friendly hotels I’ve been to in China. It has a place for the kids to play during breakfast and a larger play place where the gym is. Full sized swimming pool with sauna and hot tub. Gym was well equipped with modern equipment. Staff was friendly, but English was limited. They have hotel staff with high levels of English proficency, but you might need to stop by the front desk.
Bryan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

club lounge and lobby concierge the ladies are very helpful , excellent services! Appreciated for all.
Tang, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Probably the best hotel in that region
Hotel is fantastic.
Kim Wui, 1-night business trip
Verified Hotels.com guest review