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Shangri-La Inn & Suites

Photo gallery for Shangri-La Inn & Suites

In-room safe, rollaway beds, bed sheets
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Standard Room, 1 Queen Bed, Balcony (Hibiscus) | Balcony
Terrace/patio

Overview of Shangri-La Inn & Suites

Shangri-La Inn & Suites

4.0 star property
Lakefront West Bay hotel with outdoor pool

9.6/10 Exceptional

135 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
29 Sticky Toffee Lane, West Bay, Grand Cayman

Room options

About this area

What's nearby

  • Port of Georgetown - 14 min drive

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 15 min drive

Restaurants

  • Calypso Grill - 11 min walk
  • Cracked Conch by the Sea - 5 min drive
  • VIVO - 5 min drive
  • Ristorante Pappagallo - 6 min drive
  • Eats - 7 min drive

About this property

Shangri-La Inn & Suites

When visiting West Bay, Shangri-La Inn & Suites is a great choice to consider. Guests can take a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • BBQs

What to do

  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Shangri-La Bed & Breakfast West Bay
Shangri-La Bed & Breakfast
Shangri-La West Bay
Shangri-La Boutique Bed & Breakfast West Bay
Shangri-La Boutique West Bay
Shangri La Boutique Hotel
Shangri-La Inn & Suites Hotel
Shangri-La Inn & Suites West Bay
Shangri La Boutique Bed Breakfast
Shangri-La Inn & Suites Hotel West Bay

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Shangri-La Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Shangri-La Inn & Suites?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Shangri-La Inn & Suites?
You can check in from 2 PM - 10 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Inn & Suites and nearby?
Have fun with nearby activities such as boat tours, kayaking and rafting. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Shangri-La Inn & Suites also has a picnic area and a garden.
Are there restaurants at or near Shangri-La Inn & Suites?
Yes. Nearby restaurants include Calypso Grill (11-min walk), Ristorante Pappagallo (2.3 mi) and Cracked Conch by the Sea (2.3 mi).
Does Shangri-La Inn & Suites have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Inn & Suites like?
Shangri-La Inn & Suites is located a short 6-minute walk from North Sound. The local area is popular with nature enthusiasts and our guests say that it is very quiet.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Quiet and secluded, great for relaxation
Richard, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Henry, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very peaceful and clean Nice little villa to stay at Good breakfast and excellent service from Jennifer
Nouman, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was very happy with the amenities and the items available to us. There were bikes, snorkel equipment, lawn and beach chairs, and other things that we were able to use.
Zach, 6-night romance trip
Verified Orbitz guest review

2/10 Poor

3-night trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Very quiet, very clean, excellent breakfast. The staff are so personable. Everything you need to go to the beach is there and no rental fees! I highly recommend this place if you are looking for a quiet relaxing vacation.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff and breakfast were excellent. The property very nice as well.
Ginette, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 3-night trip
Verified Hotels.com guest review