Guests
All properties in Acapulco (and vicinity), Guerrero, Mexico

We Hotel Acapulco

3-star hotel with outdoor pool, near Parque Papagayo

  • Free WiFi
From
A$86

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Outdoor Pool
  • Double Room (ADA) - Bathroom
  • Interior Entrance
Interior Entrance. Image 1 of 31.
1 / 31Interior Entrance
Av. Costera Miguel Aleman 248, Acapulco (and vicinity), 39355, GRO, Mexico
8.6.Fabulous.
  • Everything was fantastic - frieny and helpful staff and modern facilities. Highly…

    Jul. 23, 2021

  • Fantastic hotel, right opposite the beach. Big, air conditioned rooms with massive…

    Jul. 22, 2021

See all 63 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk

For families

  • Children's pool
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Parque Papagayo - 11 min walk
  • Gran Plaza Shopping Mall - 18 min walk
  • Zocalo - 24 min walk
  • Diana the Huntress - 32 min walk

Enter dates for 2 guests

Guests
  • Junior Suite
  • Double Room, Balcony, Ocean View
  • Double Room (ADA)
  • Double Room (Internal View)
  • Double Room (with Window)
  • Double Room, Balcony
  • Room (King, Pool)
  • Room (king with Window)
  • Room (King Costera)
  • Suite

Location

Av. Costera Miguel Aleman 248, Acapulco (and vicinity), 39355, GRO, Mexico
  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Parque Papagayo - 11 min walk

What’s around

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Parque Papagayo - 11 min walk
  • Gran Plaza Shopping Mall - 18 min walk
  • Zocalo - 24 min walk
  • Diana the Huntress - 32 min walk
  • La Quebrada Cliffs - 32 min walk
  • Icacos Beach - 44 min walk
  • Tamarind Beach - 3 min walk
  • Hornos Beach - 5 min walk
  • Playa Las Hamacas - 7 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 41 min drive

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • We Acapulco
  • We Hotel Acapulco Hotel
  • We Hotel Acapulco Acapulco
  • We Hotel Acapulco Hotel Acapulco

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include El Amigo Miguel (5-min walk), El Nono (6-min walk), and 100% Natural (12-min walk).
  • We Hotel Acapulco has an outdoor pool.
8.6.Fabulous.
  • 8.0.Very good

    GOOD STAY

    THE ROOM VERY CLEAN. THE LADY THAT CHECKED ME IN WAS VERY HELPFULL AND FRIENDLY. THE ONLY THING THAT NEEDS IMPROVEMENT IS THE WIFI I COULD NOT CONNECT AT ALL DURING MY WHOLE STAY.

    Maria, 2 night family trip, Jun. 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Although the property is advertised as "sea view rooms", rooms are actually facing the pools. To avoid being stared at from the pool area, I had to keep the curtains closed at all times, so the place felt dungeony. Hot water in the shower was actually lukewarm at best, which wasn't always pleasant. There was no hairdryer or a fridge in the room. I didn't mind the hairdryer, but the fridge is a must in my opinion.

    Alexander, 2 night romance trip, Jan. 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was very clean and up to date loved the motel. They could use some training on their staff. The only english speaking person at the front desk held us there for an hour and half trying to straighten up a mistake with expedia. I told her please just let us go to our room and we could straighten it up the next day. We had been traveling for 10 hours and we were exhausted. She would have nothing to do with letting up in our room. She needs some customer service training. Besides the bad check in the rest of the staff and hotel was fantastic. Hope you check out this motel if you are in Acapulco.

    2 night romance trip, Mar. 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    Mala relación calidad - precio

    Para lo que es la relación precio calidad es mala. Por lo mismo se pueden conseguir mejores hoteles

    Israel, 1 night trip, Nov. 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El personal fue muy amable, cuidadosos con las medids de protección y tuvimos una estancia excelente

    Mariela, 1 night family trip, Nov. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lo recomiendo!!

    Elia, 2 night family trip, Nov. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La limpieza en general del hotel y la atención del personal

    3 night family trip, Oct. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente servicio

    3 night trip, Aug. 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Sólo la cama no me gusto del todo no es muy cómoda para mi gusto. El servicio de restaurante estuvo deliciosa y suficiente

    Yolanda, 2 night trip with friends, Mar. 13, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Malísima ropa de cama/ ruido en el amigo Miguel en jueves muy fuerte/ cero actitud de servicio del poquísimo personal/ malísimo aire acondicionado / sumamente caliente la habitacion

    Isabe, 1 night business trip, Feb. 20, 2020

    Verified Expedia guest review

See all 63 reviews