Guests
All properties in Sapporo, Hokkaido, Japan

Hotel Shikanoyu

Family-friendly ryokan with 2 restaurants, near Jozankei Futami Park

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Superior Quadruple Room, Non Smoking - Living Area
  • Standard Quadruple Room, Private Bathroom - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 68.
1 / 68Outdoor Pool
3-32 Jozankeionsennishi, Sapporo, 061-2303, Hokkaido, Japan
8.0.Very good.
  • I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.

    May 23, 2019

  • They should improve to provide more English speaking customer service and the printed…

    Dec. 22, 2018

See all 84 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool

Property highlights

Main amenities

  • 170 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Nightclub
  • Free train station pick-up

Feel at home

  • Fridge
  • Television
  • Daily housekeeping
  • Hair dryer
  • Flat-panel TV
  • Satellite TV service

What’s around

  • In Minami
  • Jozankei Futami Park - 3 min walk
  • Jozankei Hot Spring - 9 min walk
  • Sapporo Pirka Kotan - 3.4 mi / 5.5 km
  • Hōheikyō Dam - 4.8 mi / 7.7 km
  • North Safari Sapporo - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Quadruple Room, Non Smoking
  • Comfort Quadruple Room, Non Smoking
  • Economy Quadruple Room, Non Smoking, Shared Bathroom
  • Standard Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Room, Non Smoking, Shared Bathroom
  • Deluxe Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Quadruple Room, Non Smoking
  • Comfort Quadruple Room, Non Smoking
  • Standard Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Room, Non Smoking, Shared Bathroom
  • Deluxe Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Quadruple Room, Non Smoking
  • Comfort Quadruple Room, Non Smoking
  • Standard Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Room, Non Smoking, Shared Bathroom
  • Deluxe Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Quadruple Room, Non Smoking
  • Comfort Quadruple Room, Non Smoking
  • Standard Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Quadruple Room, Non Smoking, Shared Bathroom
  • Economy Room, Non Smoking, Shared Bathroom

Location

3-32 Jozankeionsennishi, Sapporo, 061-2303, Hokkaido, Japan
  • In Minami
  • Jozankei Futami Park - 3 min walk
  • Jozankei Hot Spring - 9 min walk

What’s around

Landmarks

  • In Minami
  • Jozankei Futami Park - 3 min walk
  • Jozankei Hot Spring - 9 min walk
  • Sapporo Pirka Kotan - 3.4 mi / 5.5 km
  • Hōheikyō Dam - 4.8 mi / 7.7 km
  • North Safari Sapporo - 4.9 mi / 7.9 km
  • Kokusai Ski Resort - 12.1 mi / 19.5 km
  • Takino Suzuran Hillside Park - 16 mi / 25.8 km

Getting around

  • New Chitose Airport (CTS) - 53 min drive
  • Okadama Airport (OKD) - 64 min drive
  • Soen Station - 25 min drive
  • Naebo Station - 26 min drive
  • Shiroishi Station - 26 min drive
  • Free train station pick-up
  • Free train station drop-off

At a glance

Size

  • 170 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-7:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests not requiring dinner service at the hotel can check in until 9 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free train station shuttle from 10:00 AM to 3:00 PM

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Tea service at check-in/check-out

Things to do

  • Outdoor seasonal pool
  • Pool sunloungers
  • Spa services on site
  • Steam room
  • Bicycle rentals nearby
  • Nightclub
  • Arcade/game room

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 1996
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Slippers

Sleep well

  • Down comforter

Freshen up

  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

Dining

Restaurant KAEN - This buffet restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Izakaya HANAYASHIKI - This theme restaurant specializes in regional cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: JPY 150.00 per person, per night
  • Resort fee inclusions:
    • Spa tub access
    • In-room safe
    • Parking
    • Housekeeping

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from July to August
  • Hot springs access available from 3:00 PM to midnight
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Hotel Shikanoyu Sapporo
  • Hotel Shikanoyu
  • Shikanoyu Sapporo
  • Shikanoyu
  • Hotel Shikanoyu Ryokan
  • Hotel Shikanoyu Sapporo
  • Hotel Shikanoyu Ryokan Sapporo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Shikanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 7:30 PM. Check-out time is 10 AM.
  • Yes, there are 2 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Locale (9-min walk), Vergine Baccane (13-min walk), and 鹿林そば滝野店 (4.5 mi).
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and horseback riding. Additional recreation onsite includes hot springs. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a steam room. Hotel Shikanoyu also has spa services and an arcade.
8.0.Very good.
  • 10.0.Exceptional

    Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.

    khoo, 1 night trip, Oct. 24, 2018

    Verified Expedia guest review

  • 8.0.Very good

    It's really nice view from my hotel room especially in fall foliage season. I enjoyed outdoor onsen besides the river. But the food is so so and a bit over crowded during peak hours.

    Winhyde, 1 night trip, Oct. 22, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great view from my room

    I had the top floor room with a great view of the surroundings.

    YEW CHAN, 2 night family trip, Oct. 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel in Jozankei Onsen area

    Comfortable room, great dinner (buffet) and convenient location

    1 night family trip, Oct. 7, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Good location

    Everything is good except the dinner and breakfast.

    1 night romance trip, Sep. 28, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    コロナの対応で大変そうでした。金曜は本館が休業になり、アップグレードして新館の広い部屋にしていただき快適でした。

    けい, 2 night trip, Sep. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    新型コロナの影響で予約していた 鹿の湯が臨時休業となり、別館の花もみじに 宿泊しました。 スタッフの対応も素晴らしく 部屋もグレードアップ。 快適に過ごせました。

    SINICHI, 1 night trip, Mar. 13, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    部屋が広い 12.5畳の和室は、窓際のソファセットや、トイレ.バスルーム、4.5畳の別室が別途あり、表示の12.5畳よりも遥かに広く快適だった。 部屋は悪くなかった(良かった)ので、最低評価はつけたくなかったが、下記の重大な理由で最低評価としました。 食事 感じが悪かったとかではないが、伝えていたアレルギーの対応がまったくできていなかったのには驚いた。 生の海老・カニ・イカがダメ、出汁程度は大丈夫、と伝えてあったのだが、 なぜか揚げものの海老は抜かれており、刺身で生の海老が出てきた。 カニの味噌汁はなめこにかわっていたが、前菜にイカが使われていた。 まったく忘れられているのならば(それもダメだけど)まだ理解もできるのだが、何がしたかったのか意味が分からない。 自分は命に関わるような重症のアレルギーではない上に目視で分かる食材なので、ダメなものを残せば済んだけれど、子供や重症の方・見た目では分からない食材へのアレルギーのある方は絶対にここで食事は摂らない方がよい。 ちゃんと伝えてあって、対応しましたと言われたら安心して食べますよね。死にます。 ちなみに、食事は美味しいとはとても言えないが、値段を考えれば仕方ないかなというレベル。 温泉 プールのような塩素の臭いがぷんぷんする。 循環ろ過なので仕方がないのだろうけど。 温水で塩素が蒸発するため、プールよりも臭いが気になるし、粘膜の弱い人にはかなりきつい。 交通 これまた最悪。 客室はガラガラなのに、シャトルバスはなぜか満席で予約できず。 公共交通機関でのアクセスはそれほど不便ではないのだが(ただし便数はものすごく少ないので注意!)、 ホテルのホームページがとにかくわかりづらく、さんざん迷った。 これはホテルのせいではないが、地元のバス会社のサイトやGoogleの経路案内の情報も、土地勘のない観光客にはわかりにくいものだった。 ホテルの目の前にバス停があるので定山渓に一度でも行ったことがある方は問題ないと思うが、初めてだったのでタクシー使えば良かったと後悔。 有料でもいいから、シャトルバスの便数は10倍くらい増やしてもよいのでは? 総じて。 美食の土地柄なのにご飯が美味しくない(まずくはない)。 温泉の泉質は最悪。 シャトルバスは使えない。 あれ? これなら、車でもう5分先の豊平温泉郷(源泉掛け流し)に日帰りで行って、札幌のホテルに素泊まりし(食事なしなら、ここと同じかそれ以上に広くてきれいなホテル、札幌中心部にここの半額以下で取れるので)、浮いたお金でご飯食べに行った方が断然良かったのでは。という結論に達しました。

    1 night trip with friends, Mar. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    鹿の湯からはなもみじへ

    鹿の湯から新館のはなもみじに移動していただきたいとお電話がありはじめてはなもみじに行きました。お部屋も広く快適でした。お料理も美味しくお腹いっぱい食べてとても良い旅行になりました。

    KAORI, 1 night trip with friends, Mar. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    花紅葉いいよ!

    全般的に、大変満足しています。残念ながら寝具の硬さを、考えてくれたら完璧です。

    ken ichi, 1 night family trip, Mar. 2, 2020

    Verified Hotels.com guest review

See all 84 reviews