One Cuernavaca

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Overview of One Cuernavaca

One Cuernavaca

3.0 star property
3-star hotel in Cuernavaca with outdoor pool and restaurant

8.4/10 Very good

606 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is AU$81
Price available on 17/7/2022
Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Newspapers in lobby (surcharge)
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min drive
  • Tabachines Golf Club - 9 min drive
  • Cuernavaca Cathedral - 15 min drive
  • Galerias Cuernavaca Mall - 14 min drive
  • Ex Hacienda de Temixco Parque Acuatico - 15 min drive
  • Teopanzolco Archaeological Zone - 20 min drive
  • El Tepozteco National Park and Pyramid - 23 min drive
  • La Paloma de la Paz - 21 min drive
  • Lagunas de Zempoala National Park - 53 min drive
  • Artisan Market of Tepoztlan - 39 min drive
  • Tepozteco Pyramid - 79 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 71 min drive

About this property

One Cuernavaca

One Cuernavaca puts you 5.5 mi (8.9 km) from Cuernavaca Cathedral. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauricio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and great staff. Only the basics but breakfast and coffee all day is great. TV channels were the best. Love it
JOSUE, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good value price (Wedding stay)
Good option for wedding stay, clean, comfortable, good price and included breakfast. (15 min away from wedding garden/salon)
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was great and the free breakfast was better than expected!
Alba, 2-night family trip
Verified Expedia guest review

8/10 Very good

Worth the cost
Nice location, good only to sleep in, great service
Karina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelencia!
Excelencia!
Oscar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good price
Good price however some rooms are very noisy if they face the highway. Needed to change room after the first night. Swimming pool very small, but for the price paid the hotel is good enough.
PABLO C, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Everything was good!
Ana, 1-night romance trip
Verified Expedia guest review