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Tokyu Stay Shinjuku

Photo gallery for Tokyu Stay Shinjuku

Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Tokyu Stay Shinjuku

Tokyu Stay Shinjuku

3.0 star property
3-star hotel with restaurant, near Shinjuku Isetan

9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • 24/7 front desk
The price is AU$228
Price available on 4/1/2023
Map
3-7 Shinjuku, Tokyo, Tokyo-to, 160-0022
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Reception hall
For families
  • Children stay free
  • Fridge
  • Television
  • Lift
  • Free toiletries
  • Hairdryer

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 5 min walk
  • Meiji Jingu Shrine - 9 min drive
  • Waseda University - 13 min drive
  • Yoyogi National Gymnasium - 5 min drive
  • Shibuya Crossing - 13 min drive
  • Tokyo Midtown - 14 min drive
  • Tokyo Dome - 14 min drive
  • Roppongi Hills - 17 min drive
  • Tokyo Imperial Palace - 14 min drive
  • Tokyo Tower - 17 min drive

Getting around

  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo (NRT-Narita Intl.) - 51 min drive
  • Shinjuku Station - 11 min walk
  • Seibu-Shinjuku Station - 12 min walk
  • Yoyogi Station - 15 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-nishiguchi Station - 11 min walk

Restaurants

  • AIN SOPH. journey - 3 min walk
  • Gold Finger - 3 min walk
  • Starbucks - 3 min walk
  • Mexican Dining AVOCADO - 3 min walk
  • Esogie - 3 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku puts you within a 15-minute drive of Tokyo Dome and Shibuya Crossing. Also, this hotel is 0.3 mi (0.4 km) from Shinjuku Gyoen National Garden and 2.8 mi (4.5 km) from Nippon Budokan. Fellow travellers like the overall property condition and location. Public transportation is only a short walk: Shinjuku-sanchome Station is 2 minutes and Shinjuku-gyoemmae Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe

Special features

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1500 per person (approximately)
  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?
Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tokyu Stay Shinjuku?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on 4 Jan 2023 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tokyu Stay Shinjuku?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Tokyu Stay Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shinjuku?
Sorry, there's no on-site parking at Tokyu Stay Shinjuku.
What are the check-in and check-out times at Tokyu Stay Shinjuku?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Tokyu Stay Shinjuku and nearby?
Recommended spots to visit include Shinjuku Isetan (6-min walk) and Omoide Yokocho (10-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Midtown (2.9 mi).
Are there restaurants at or near Tokyu Stay Shinjuku?
Yes, there's an on-site restaurant. Nearby restaurants include Le Petit Mec Tokyo (3-min walk), AiiRO CAFE (3-min walk) and Onegiya Shinjuku ten (3-min walk).
What's the area around Tokyu Stay Shinjuku like?
Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 5 minutes' walk from Shinjuku Gyoen National Garden. Travellers say that the local area is very quiet close to public transit.

Overall score and ratings

9.0

Superb

8.9/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Outstanding Hotel
Excellent hotel, zero complaints. Easy check in and check out, friendly staff. Room was clean, bed comfortable, great shower. Location is good as well, 8 minute walk from Shinjuku station and 1 minute from Shinjuku-Sanchrome. Close proximity to a mass of restaurants, bars, night life, but you would never know it in the hotel it was so quiet. Highly recommended.
Geoffrey, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is very convenient, close to metro, have convenient store and restaurants just right outside. Room size is tiny but this is common on big city. Washing machine, microwave, fridge, pitcher are all in the unit. Neat and safe, woman friendly even alone. Will definitely stay here again for next visit.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chun Fong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyegyeong, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I didn’t know there was a coffee machine in the lobby until checking out so I wish staff had told me earlier.
Akiko, 3-night family trip
Verified Expedia guest review

8/10 Very good

Liked the hospitality
Wakumoto, 4-night trip
Verified Expedia guest review

4/10 Fair

I like the location, shopping, restaurants and convenience. I did not like the Internet connection that was so slow, videos would not play and even simple websites took more than 30 seconds to load.
Lyndon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Chiyumi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Still a relatively new hotel. Quiet with comfortable bed and pillows.
Lyndon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Travelocity guest review