Guests
All properties in Kuala Terengganu, Terengganu, Malaysia

J Suites Hotel

City-center hotel within walking distance of Kampung Cina

  • Free WiFi and free parking
From
A$39

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Deluxe Family Room  - Guest Room
  • Deluxe Family Room  - Guest Room
  • Executive King  - Bathroom
  • Premium Family - Bathroom
  • Deluxe Family Room  - Guest Room
Deluxe Family Room - Guest Room. Image 1 of 36.
1 / 36Deluxe Family Room - Guest Room
Lot 3762 - 3763 & Lot 3766 - 3769, Kuala Terengganu, 20300, Terengganu, Malaysia
7.2.Good.
  • Good

    Sep. 24, 2019

  • My room is King Bed but there is no window available. Make the feeling inside the room…

    Oct. 24, 2021

See all 42 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 117 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Multilingual staff

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Heart of Kuala Terengganu
  • Kampung Cina - 4 min walk
  • Pasar Payang - 11 min walk
  • Terengganu State Museum - 2.9 mi / 4.6 km
  • Crystal Mosque - 3.5 mi / 5.6 km
  • Malaysian Handicraft Centre - 5.6 mi / 9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe King
  • Superior Twin Room
  • Deluxe Family Room
  • Executive King
  • Premium King
  • Superior King
  • Premium Family

What’s around

Landmarks

  • Heart of Kuala Terengganu
  • Kampung Cina - 4 min walk
  • Pasar Payang - 11 min walk
  • Terengganu State Museum - 2.9 mi / 4.6 km
  • Crystal Mosque - 3.5 mi / 5.6 km
  • Malaysian Handicraft Centre - 5.6 mi / 9 km
  • University of Malaysia Terengganu - 9.7 mi / 15.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 13 min drive
map
See on map
Lot 3762 - 3763 & Lot 3766 - 3769, Kuala Terengganu, 20300, Terengganu, Malaysia

At a glance

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2014
  • Lift

Languages Spoken

  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 100.00 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge of MYR 70 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 70.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • J Suites Hotel Kuala Terengganu
  • J Suites Hotel
  • J Suites Kuala Terengganu
  • J Suites Hotel Kuala Terengganu
  • J Suites Hotel Hotel Kuala Terengganu

*See fees & policies for additional details or extra charges

FAQs

  • Yes, J Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. There's a charge of MYR 70 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 70.00 (subject to availability).
  • Yes. Nearby restaurants include The Vinum Xchange (5-min walk), China Town Gate (6-min walk), and Golden Dragon (6-min walk).
  • Recommended spots to visit include Kampung Cina (4-min walk) and Pasar Payang (11-min walk), along with Terengganu State Museum (2.9 mi) and Crystal Mosque (3.5 mi).
7.2.Good.
  • 6.0.Good

    Small room with no window. Management member should experience the stay.

    Kee, 1 night business trip, Nov. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good

    I always choose J-Suites as it has the best mattress in town

    1 night trip, Jul. 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Review of J Suites Hotel

    So far so good.

    1 night business trip, Feb. 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Near to shops Only room is too close with the lift- a bit noisy/uncomfortable

    2 night trip, Dec. 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Provide king size for a good price

    1 night family trip, Dec. 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    For the good , pay good !

    They are just a part of a good people as long as they are good as a people !

    Nurul, 7 night trip, Nov. 25, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Never again

    the housekeeping is very bad. the floor is not clean. only one towel in the room. after ask for fews times than only they add another one to become two towels.

    Syed, 3 night business trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    room had no window, no noise insulation, can hear footsteps late at night. toilet was mouldy

    Xun, 1 night business trip, Nov. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thank you for your service

    1 night romance trip, Oct. 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Room is ok.

    Yih, 1 night business trip, Aug. 13, 2019

    Verified Hotels.com guest review

See all 42 reviews