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Hilton Garden Inn Singapore Serangoon (SG Clean)

4-star hotel with outdoor pool, near Sri Veeramakaliamman Temple

  • Free WiFi and free parking
From
A$137

Property renovations and closures

  • This property is closed from July 6 2020 to March 15 2021 (dates subject to change).
  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
1 / 36Pool
8.2.Very good.
  • Overall great stay with the only exceptions that first day breakfast menu had limited veg…

    Feb. 4, 2020

  • CONVENIENT LOCATION , FRIENDLY STAFF , OVERALL GOOD EXPERIENCE

    Feb. 3, 2020

See all 647 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Transport options
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 328 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Little India
  • Mustafa Centre - 7 min walk
  • Haji Lane - 16 min walk
  • Chinatown Heritage Center - 43 min walk
  • Sri Veeramakaliamman Temple - 1 min walk
  • Tan Teng Niah - 2 min walk
This property is closed from July 6 2020 to March 15 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Room, 2 Single Beds, Balcony
  • Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed, Accessible

Location

  • In Little India
  • Mustafa Centre - 7 min walk
  • Haji Lane - 16 min walk

What’s around

Landmarks

  • In Little India
  • Mustafa Centre - 7 min walk
  • Haji Lane - 16 min walk
  • Chinatown Heritage Center - 43 min walk
  • Sri Veeramakaliamman Temple - 1 min walk
  • Tan Teng Niah - 2 min walk
  • Little India Arcade - 4 min walk
  • Indian Heritage Centre - 5 min walk
  • Tekka Centre - 5 min walk
  • Church of True Light - 6 min walk
  • Masjid Abdul Gafoor - 8 min walk

Getting around

  • Changi Airport (SIN) - 25 min drive
  • Singapore (XSP-Seletar) - 25 min drive
  • Senai International Airport (JHB) - 68 min drive
  • JB Sentral - 47 min drive
  • Little India Station - 4 min walk
  • Farrer Park Station - 7 min walk
  • Bugis Station - 15 min walk

At a glance

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
This is a designated quarantine hotel.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour Pavilion Pantry®™ - Onsite restaurant. Open 24 hours. Open daily.

Small print

Also known as

  • Hilton Garden Inn Singapore Serangoon (SG Clean) Hotel
  • Hilton Garden Inn Singapore Serangoon (SG Clean) Singapore
  • Hilton Garden Inn Singapore Serangoon (SG Clean) Hotel Singapore
  • Grand Imperial Hotel
  • Hilton Garden Inn Singapore Serangoon Hotel
  • Grand Imperial
  • Hilton Garden Inn Serangoon
  • Hilton Garden Inn Singapore Serangoon

Optional extras

Buffet breakfast is offered for an extra charge of SGD 25 for adults and SGD 12.5 for children (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Singapore Serangoon (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 6 2020 to March 15 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, Garden Grille offers international cuisine and pool views. Nearby restaurants include Amber Tandoor Restaurant (3-min walk), Lagnaa (3-min walk), and Muthu's Curry (3-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (9-min drive) and Resort World Sentosa Casino (12-min drive) are both nearby.
  • Hilton Garden Inn Singapore Serangoon (SG Clean) has an outdoor pool and a 24-hour fitness center.
8.2.Very good.
  • 10.0.Exceptional

    It was a very good place to stay. Very close to places and was very clean Spacious rooms and very friendly staff

    4 night family trip, Jan. 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very comfortable and close to all the amenities

    SAJAL, 2 night business trip, Jan. 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Our room was next to a temple which we were only told about after we paid. There was loud music from 6am every morning and also late at night. We were also overcharged from our quoted price for the room after the price had been confirmed and we had checked out.

    3 night romance trip, Jan. 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Its close proximity to the Gold shops & MRT. However, the location was beside a Hindu temple that when your room is on the side of the temlple, you can hear the drums early in the morning.

    Billing, 4 night family trip, Dec. 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    We initially booked this keeping Hilton’s great reputation in mind, however this did not meet the standard at all. The staff were nice, however this is where it ended for us. The room itself was just okay. We did not have a pleasant view as the windows are frosted with bars to prevent guests from looking towards the Istana, and it is not ideal for those who do not like closed spaces. The bathroom was not very impressive either. The shower does not have a door to prevent water from splashing out, and the toilet has a very small pipe, so I would avoid putting a lot of toilet paper in at once, or you’ll experience issues with flushing like I did. The only amenities provided were toothbrush/toothpaste, soap, shampoo/conditioner and lotion. This hotel does not keep shower caps, sewing kits, cotton buds, sanitary bags or any other type of vanity kit like all other hotels do. Highly disappointed by this as we really needed a sewing kit one day. The cleaners can take all day to service the room. 3 out of the 5 nights we had stayed we went out and came back around 5 and the room was not made up. One day it was nearing 6pm and this was quite concerning to us, so I called reception and the cleaner came. The cleaner commented on the fact that we had come back early each time. I wouldn’t quite call 5pm early, because I’ve stayed in many hotels and the servicing of the room was not done any later than 2pm at most. The buffet had very limited options, and I wouldn’t recommend paying extra.

    5 night family trip, Nov. 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good value, functional room. Very clean. Would recommend

    1 night romance trip, Sep. 24, 2019

    Verified Expedia guest review

  • 4.0.Fair

    There’s way better hotels with actual windows.

    Unfortunately if you haven’t booked directly with Hilton they will NOT HONOR YOUR HILTON STATUS. There’s way better hotel options with actual window that give you a view rather than frosting beyond eye height and prison bars blocking what little view you may have otherwise. Totally crap service and staff who’d rather not help.

    Benjamin, 2 night business trip, Sep. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were amazing. Everyone was very helpful.

    1 night trip with friends, Sep. 20, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Check-in experience was efficient and timely, all of the staff were exceptionally friendly and helpful. Loved the breakfast service, worth the extra dollar. Conveniently located less than 20mins from the big attractions.

    1 night trip, Sep. 18, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Great location in the heart of Little India. Great markets and eating places close by. Fast internet at Hotel. Staff friendly and assisted us with directions when we asked.

    2 night romance trip, Sep. 9, 2019

    Verified Expedia guest review

See all 647 reviews