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All properties in Cartagena, Colombia
1 room, 2 adults

Mansión Tcherassi

4-star4 stars
Calle del Sargento Mayor 6-21, Cartagena, Bolivar, 0013, Colombia

Adults-only hotel with spa, near Santo Toribio Church
  • Free cooked-to-order breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
Service
Fantastic service
Breakfast
Breakfast is average

Mansión Tcherassi

from A$399
  • Deluxe Double Room
  • Suite, Balcony
  • Gran Suite

What’s around Mansión Tcherassi

Top spots nearby

Recommended by this property

  • Santo Toribio Church (1-minute walk)
  • House of Gabriel Garcia Marquez (2-minute walk)
  • Cartagena Cathedral (4-minute walk)
  • Clock Tower (5-minute walk)
  • San Pedro Claver Church and Convent (6-minute walk)
  • Cartagena de Indias Convention Center (7-minute walk)
  • San Felipe de Barajas Castle (12-minute walk)
  • Bocagrande Beach (27-minute walk)
  • Port of Cartagena (28-minute walk)

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 15
  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Pool sunloungers
  • Full-service spa
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1718
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tcherassi Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining

Vera - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Aquabar - This bar overlooks the pool and garden. Open daily.

Mansión Tcherassi’s small print

Also known as

  • Tcherassi Hotel Cartagena
  • Mansión Tcherassi Hotel
  • Mansión Tcherassi Cartagena
  • Mansión Tcherassi Hotel Cartagena
  • Tcherassi Hotel
  • Tcherassi Cartagena
  • Tcherassi
  • Mansión Tcherassi Hotel Cartagena
  • Mansión Tcherassi Cartagena
  • Mansión Tcherassi Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:30 AM to 4:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a security system on site.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8.4 From 24 reviews

    Good 6.0
    nice place but disappointing service
    the service was excellent for the first 24 hrs with a caveat. we had a very early arrival & they were able to let us check in at 12:30 pm instead of 3 pm. however, we were never reminded to come down for the complimentary breakfast. we overlooked this detail when we booked (our 2nd stay at the end of our trip at another nearby hotel mentioned the breakfast hours & that is when we realized we never received breakfast at Mansión Tcherassi). On our 3rd morning (we booked 4 nights), i noticed that they did not give us the complimentary coffee pods for our coffee maker in our room. we called the front desk and they told us we would be charged since they only provided it once (even though we had received the pods for our first 2 nights). we found this to be very petty -- the norm in the hotel industry is free coffee pods per the nights booked, not once for your entire stay. and one would think that at this time they would have mentioned our complimentary breakfast. i also had to ask for bath salts every night since they only provided for our first night. our suite had a lovely freestanding soaking tub, so again, one would assume they would have replenished the bath salts with each daily cleaning. for a hotel this caliber we were pretty disappointed in these details.
    idil, usRomance trip
    Exceptional 10.0
    Beautifully designed and very comfortable hotel
    We enjoyed our stay due to the well appointed interiors, friendly staff and comfortable bedrooms and beds. The only observation is that the hot water took a little bit of time to warm up, however because Cartagena is so hot this was not a big issue. Breakfast was delicious.
    us3 night trip
    Exceptional 10.0
    Perfect romantic getaway!
    Amazing hotel and staff! Our room was beautifully decorated with a nice bathtub for relaxing before dinner. The staff went above and beyond during our stay. We can't wait to go back! We stayed in room 2 on the second floor.
    Abigail, us3 night romance trip
    Exceptional 10.0
    Wonderful boutique hotel
    Loved loved this place. We have stayed at many boutique hotels in the old town, and this one stands out for its amazing facilities, impecable service - you feel very pampered by the staff, who now you by name and treat you like a king. The details are sought after and everything is clean, in order and in perfect condition. Location is perfect and the breakfast is good. Will stay here again!
    Samir, usRomance trip
    Exceptional 10.0
    Caribbean Chic
    The staff was amazing. The restaurant top notch. Room 405. Gorgeous.
    Charles, usBusiness trip

    Mansión Tcherassi

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