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Sugar Palm Residence

Photo gallery for Sugar Palm Residence

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite | Living room | LCD TV

Overview of Sugar Palm Residence

Sugar Palm Residence

3.5 star property
3.5-star Phuket hotel with outdoor pool

8.2/10 Very good

185 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
5/3 Virathongyok Rd., Taladnua, Phuket, Phuket, 83000

Room options

About this area

What's nearby

  • In Talat Nuea
  • Jungceylon Shopping Center - 28 min drive
  • Bangla Road - 29 min drive
  • Patong Beach - 29 min drive
  • Rawai Beach - 34 min drive
  • Kata Noi Beach - 36 min drive
  • Kata Beach - 37 min drive
  • Nai Han Beach - 40 min drive
  • Karon Beach - 37 min drive
  • Kamala Beach - 39 min drive
  • Bang Tao Beach - 41 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 48 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Sweet Devil cafe - 7 min walk
  • Natural Restaurant - 15 min walk
  • Blue Elephant Phuket - 20 min walk
  • Phuketique - 20 min walk
  • UnforgetTable - 20 min walk

About this property

Sugar Palm Residence

Sugar Palm Residence offers an airport shuttle (available 24 hours) for THB 800 per person one-way. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A children's pool and a terrace are other highlights. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Travelling with children

  • Children's pool

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Thai

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 800 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for THB 700.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket

Frequently asked questions

Does Sugar Palm Residence offer free cancellation for a full refund?
Yes, Sugar Palm Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sugar Palm Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugar Palm Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Palm Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugar Palm Residence?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugar Palm Residence?
Yes, an airport shuttle is available. The charge is THB 800 per person one-way.
What are the check-in and check-out times at Sugar Palm Residence?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Sugar Palm Residence and nearby?
Sugar Palm Residence has an outdoor pool and a fitness centre.
Are there restaurants at or near Sugar Palm Residence?
Yes. Nearby restaurants include Sweet Devil cafe (7-min walk).
Does Sugar Palm Residence have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Palm Residence like?
Sugar Palm Residence is a short 16-minute walk from Patong Go-Kart Speedway and Phuket Offroad Fun Park and 16 minutes' walk from Phuket Wake Park. Travellers recommend the hotel for its central location.

Reviews

8.2

Very good

8.9/10

Cleanliness

7.9/10

Staff & service

4.7/10

Amenities

8.6/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Attapod, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very good place to stay. Not in the twin centre but very nice place
Ahmadullah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable. Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Marcus, 18-night trip
Verified Hotels.com guest review

6/10 Good

Nice pool .
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.
Graham, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
12-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Nice and quiet
Enjoyable stay. Clean and quiet.
Tyler, 1-night trip
Verified Hotels.com guest review

6/10 Good

No WiFi a poor service.
Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.
Stephen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place
This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.
Verified Hotels.com guest review

6/10 Good

It’s a condo!
This is really a condominium. They are renting out the unsold units like a hotel.
Verified Hotels.com guest review