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The Singular Santiago

Photo gallery for The Singular Santiago

Front of property
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Room (Lastarria) | Free minibar, in-room safe, individually decorated, desk
Suite, 1 King Bed | Free minibar, in-room safe, individually decorated, desk

Overview of The Singular Santiago

The Singular Santiago

5-star property
Luxury hotel in Downtown Santiago with restaurant and pool bar

9.4/10 Exceptional

351 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$514
Price available on 14/2/2023
Map
Merced 294, Santiago, Region Metropolitana, 8320128

Room options

About this area

What's nearby

  • In Downtown Santiago

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive
  • Santiago Central Station - 16 min drive
  • Bellas Artes Station - 5 min walk
  • Catholic University Station - 6 min walk
  • Baquedano Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Squadrito - 2 min walk
  • Bar Catedral - 3 min walk
  • Wonderland Café - 3 min walk
  • Café Escondido - 3 min walk
  • Sur Patagonico - 3 min walk

About this property

The Singular Santiago

The Singular Santiago offers an airport shuttle (available 24 hours) for USD 110 per vehicle roundtrip. You can indulge in deep-tissue massages or facials, and international cuisine is served at The Singular Restaurant, which is open for breakfast, lunch and dinner. A poolside bar, a health club and a seasonal outdoor pool are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Bellas Artes Station is 5 minutes and Catholic University Station is 6 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre (700 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 46-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and facials.

Dining

The Singular Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (roundtrip. Maximum occupancy 4)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 1 December:
  • Dining venue
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 100.0 per night
  • Airport shuttle service for children up to age 11 costs USD 110 (roundtrip)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from December to April
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Singular
Singular Hotel
Singular Santiago Lastarria
Singular Santiago Lastarria Hotel
Singular Santiago Hotel
Singular Santiago
The Singular Santiago Hotel
The Singular Santiago Santiago
The Singular Santiago Hotel Santiago

Frequently asked questions

Does The Singular Santiago offer free cancellation for a full refund?
Yes, The Singular Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Singular Santiago?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at The Singular Santiago on 14 Feb 2023 start from AU$514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Singular Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Singular Santiago?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Singular Santiago?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Singular Santiago?
Sorry, there's no on-site parking at The Singular Santiago.
Is an airport shuttle service offered by The Singular Santiago?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle roundtrip.
What are the check-in and check-out times at The Singular Santiago?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at The Singular Santiago and nearby?
The Singular Santiago has a seasonal outdoor pool and a health club, as well as spa services.
Are there restaurants at or near The Singular Santiago?
Yes, The Singular Restaurant offers international cuisine. Nearby restaurants include Sur Patagonico (3-min walk), Marilyn Sánguches (3-min walk) and Wonderful Cafe (3-min walk).
What's the area around The Singular Santiago like?
The Singular Santiago is in Downtown Santiago, a short 5-minute walk from Bellas Artes Station and 3 minutes' walk from Santa Lucia Hill. Travellers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel excellent service
wendy, 2-night trip
Verified Hotels.com guest review

6/10 Good

Somewhat disappointing
Shower had only hot water running, no cold water. Breakfast included very few choices.
Samoil, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I don't rate much but this hotel is just perfect ! The staff goes above and beyond to help! Special thanks to Omar.
sebastien, 3-night family trip
Verified Expedia guest review

8/10 Very good

Real nice boutique hotel. Staff is lovely and very helpful! Pros: Location is pretty nice, room size and decor, clean, fresh food. We thoroughly enjoyed the rooftop restaurant. Food was delicious and good price point for hotel rooftop. Claudio at the rooftop made us feel at home! Cons: Breakfast is good but lacks daily variety and since it's not a buffet can get boring; also breakfast service can be a little slow and disjointed; if you order multiple items they often do not come together (i.e. omelette & avocado & lox may come to the table at different times with sizable gaps in between). Spa hours were limited and did not open until noon, and appointments could only be booked during Spa hours. Reception desk could not give details about spa services or book appointments. Hotel does not have separate concierge area. If you need concierge services, you may get frustrated. Reception staff try to be helpful and help with concierge issues, but we got a little frustrated because they were busy with other guest check ins/check outs, which wasted a lot of time for us. Also, it seemed like there was a lack of communication regarding follow up on concierge services so if we asked one person to check on a restaurant reservation or appointment, and there was a shift change, another person would not have notes to follow up or tell us if the reservation or appointment was made. Also, we were expecting staff to be better informed about nearby amenities when asked (i.e. salons).
Adeebur, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property reminded me of a Ritz Carlton hotel. Well appointed, very comfortable rooms, wonderful service. I will definitely stay there next time I am in Santiago.
Joseph, 3-night family trip
Verified Expedia guest review

8/10 Very good

Very friendly and helpful hotel staff .Terrible waiters , Comfortable rooms, dark bathroom. Dirty neighborhood.
andrea, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nicola, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding
Malcolm, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff excellent and helpful in arranging tours and overall very attentive
Lynn, 6-night family trip
Verified Expedia guest review