Emerald Resort & Casino, Johannesburg - Gauteng: Reviews & Hotel Deals

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Room options

2 Bedroom Lodge

35 sq m
Sleeps 4
4 Single Beds

Deluxe Twin Room

20 sq m
Sleeps 3
2 Single Beds

In-room safe, blackout curtains, bed sheets

1 Bedroom Lodge

35 sq m
Sleeps 3
1 Double Bed

Suite

40 sq m
Sleeps 4
4 Single Beds

Hotel Suite

40 sq m
Sleeps 3
2 Single Beds

Twin Guest Room

32 sq m
Sleeps 3
2 Single Beds

Double Guest Room

35 sq m
Sleeps 3
2 Single Beds OR 1 Double Bed

Hotel Family room

40 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Deluxe Double Room

20 sq m
Sleeps 3
2 Single Beds OR 1 Double Bed

Chalet, 2 Bedrooms (Free Standing)

40 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Chalet, 1 Bedroom (Free Standing)

32 sq m
Sleeps 3
1 Double Bed

Superior Room

35 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Chalet (Family Rooms)

32 sq m
Sleeps 6
6 Single Beds

Chalet, 2 Bedroom

40 sq m
Sleeps 4
4 Single Beds

Chalet, 1 Bedroom

32 sq m
Sleeps 3
2 Single Beds

At a glance

Hotel size

78 rooms
Arranged over 2 floors

Arriving/Leaving

Check-in time from 2:00 PM until 9:30 PM
Minimum check-in age – 18
Check-out time is 10:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas

Parking

Free secured on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site extended parking

Transfers

Airport shuttle (available on request)*

Off-site

Shopping centre shuttle*
Free casino shuttle

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10 AM
5 restaurants
9 bars/lounges
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)

Travelling with children

Water park access (surcharge)
Mini golf
Bowling alley
Playground
Children's menu

What to do

Volleyball
Bowling alley
Mini golf
Safari
Rock climbing
Kayaking
Boat tours
Waterskiing
Pool table
Fishing
Access to nearby health club
Golfing nearby
Mountain biking nearby

Working away

Business centre
Meeting room
Conference centre

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
An outdoor pool
Water park access (surcharge)
Arcade/games room
Casino
Full-service spa
22 casino gaming tables
430 casino slot machines
Casino VIP room
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall

Accessibility

Wheelchair-accessible registration desk
Upper floors accessible by stairs only

Room amenities

Home comfort

Air conditioning and heating

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)

Daily housekeeping
In-room safe
Restaurant dining guide

7.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

28 Sept 2023

Emerald Resort Units need a few more basic items

The accommodation should atleast cater for a place to hang wet washing since the Aquadome is one of the main features Also just basic items in the unit, there is no broom or mop so after housekeeping cleans if the place gets dirty, you dont have anything to clean up with. Water from shower comes out right till the kitchen floor and nothing available to mop it